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Ferguson Buick GMC - Service Center

Colorado Springs, CO

4.5
57 Reviews
Call Service Center (719) 896-2773

57 Reviews of Ferguson Buick GMC - Service Center

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July 18, 2025

Much faster than estimation of repair people in the office very accommodating kind friendly service More

by JBDURTSCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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July 18, 2025

Very happy with the overall results and taken the time to address any concerns. Service department is top notch!! More

by J.WILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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July 18, 2025

All the service advisors are professional, friendly and intentional about customer service. I have always felt like I am the priority even when the service department is busy. More

by CANDYMAN677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Himes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donte Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burger
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July 17, 2025

Daniel and his staff really took care of me. Make sure got me a prompt appointment and the service was good and Speedy More

by MIKEHERNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel service
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July 10, 2025

Great service with good people. Always feel welcome and they explain any vehicle issues thoroughly. More

by KARENPALUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
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July 09, 2025

After 5 years we will need to change service centers. Staff has changed and is no longer customer centric. After a major repair you did not honor your service agreement warranty. More

by HENNENDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 10, 2025 -

Ferguson Buick GMC responded

We're sorry to hear about your recent experience and appreciate you taking the time to share your concerns. We’d like to learn more and see how we might be able to assist—please contact our Service Manager, Jared, at 719-219-9241 to further discuss the situation.

July 09, 2025

Service department is relatively receptive and helpful. I do think they need to be a little more thorough when customer can’t really explain exactly what the issue is, but knows there is an issue. More

by Bhawk198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work any of them.
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Jul 10, 2025 -

Ferguson Buick GMC responded

Thank you for the feedback—we’re glad to hear our team was helpful. We appreciate your suggestion and will share it with our staff as we work to improve. If we can offer any additional info or support, feel free to reach out to our Service Manager, Jared, at 719-219-9241.

July 07, 2025

Always fast and friendly service. I’ve been a loyal costumer for several years now! More

by JBRUDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the service department is very knowledgeable and helpful
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Jul 10, 2025 -

Ferguson Buick GMC responded

Thanks so much for the 5 stars! We appreciate your support and look forward to seeing you again! Thank you for being a part of our Ferguson Buick GMC family!

July 06, 2025

Everyone was very professional, and patient , I would recommend friends and family, for their auto services and repairs. More

by Frhubbard
Recommend Dealer
Yes
Employees Worked With
DANIEL
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Jul 10, 2025 -

Ferguson Buick GMC responded

We’re so glad you had a great experience—thanks for taking the time to leave a review! We look forward to continuing to assist with your vehicle needs in the future!

July 05, 2025

Ferguson and Service Manager Daniel really took care of us with an unexpected axle rebuild. I was stuck in Colorado with a heavy trailer that needed to be in Montana ASAP and they facilitated a 1-ton renta More

by Tom M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel (in Service)
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Jul 10, 2025 -

Ferguson Buick GMC responded

Thank you for sharing your experience! We’re so glad Daniel and the team were able to step in and help get you back on the road quickly. We know how important it is to stay on schedule—especially with a heavy haul—and we’re happy we could assist. We truly appreciate your trust and look forward to being here for you in the future!

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