Ferguson Buick GMC

Dependable and Quick Ferguson started with making a good deal on my truck, and has done all the scheduled maintenance through 40k miles. They do a fast but thorough job an Ferguson started with making a good deal on my truck, and has done all the scheduled maintenance through 40k miles. They do a fast but thorough job and are good all around guys. Sales and service is excellent. More

Super Fast and Quality Customer Service!! Ferguson staff are always friendly and helpful. They provide quality service and great customer care. I appreciate the fact that they review and c Ferguson staff are always friendly and helpful. They provide quality service and great customer care. I appreciate the fact that they review and check out the issue and provide options and cost before repairing. I love that we are provided a loaner vehicle during the repair time. Thank you all - More

Satisfied customer VERY FRIENDLY WEBT OUT OF THEIR WAY TO MAKE ME HAPPY!! Great service, knows their stuff! Like Ltd how they checked up on me and my vehicle! VERY FRIENDLY WEBT OUT OF THEIR WAY TO MAKE ME HAPPY!! Great service, knows their stuff! Like Ltd how they checked up on me and my vehicle! More

Wonderful service Ferguson service is fast, honest, and timely so far. Haven’t had a bad experience yet. My parents bought a vehicle 10 years ago and had a great expe Ferguson service is fast, honest, and timely so far. Haven’t had a bad experience yet. My parents bought a vehicle 10 years ago and had a great experience. I chose them off of historical facts I I witnessed myself. More

Always helpful and have time to answer questions I was interested in a new Duramax. Jim took a lot of time to answer my questions. I have bought several vehicles from him and am considering buying th I was interested in a new Duramax. Jim took a lot of time to answer my questions. I have bought several vehicles from him and am considering buying the next on with his help, (unless I make the jump to a XL Powerstroke!!!). More

Detail I thought they did everything great except the new mirror they fixed is not functioning properly.. I would come back again. I would also recommend the I thought they did everything great except the new mirror they fixed is not functioning properly.. I would come back again. I would also recommend them to my family and friendd More

Bought pickup Had pickup that was closest to what I was looking for at fair price. Calloway wasn’t scared to go on test drive of two almost identical pickups Had pickup that was closest to what I was looking for at fair price. Calloway wasn’t scared to go on test drive of two almost identical pickups More

Oil Change from xxxx A simple oil change and wiper blade replacement promised to be completed in about an hour turned into a 3 1/2 hour fiasco. No real excuse for what too A simple oil change and wiper blade replacement promised to be completed in about an hour turned into a 3 1/2 hour fiasco. No real excuse for what took 3-4 inquiries as to why and what was causing this to take so long was never satisfactorily address. “I or we don’t know what happened, but we’re sorry”. After 2 hours, service advisor should gotten someone’s attention to get the truck done and out the door, but kept ducking me, the customer, knowing he was scared to death of me and my directness for wanting truthful answers. Finally after about 2 1/2 hours the Senior Service Advisor intervened but still no real reasons why the truck was still being serviced. When it was finally brought around, the air pressure in the nitrogen filled tires was incorrectly set at a pressure not designated on the drivers door. So back in it went to fix. Being brought out 2nd time, this time the pressure for the front tires was put in the rear tires, and the rear tire pressure was placed in the front tires. Yes.....returned back into service bay to correct once again. The Senior Service Advisor did apologize profusely, and refused to accept any payment for the oil change which was appreciated. But from my viewpoint, communication within the dealership and promptly advising the customer of pending delays is critical. Until that can be dramatically improved I’m not sure I’ve got the time to waste having my vehicle serviced at Ferguson GMC. More

Very helpful! Very helpful and aims to please their customers! Katie Snow is awesome she did everything she could to help me get a great deal on my Terrian! Thanks Very helpful and aims to please their customers! Katie Snow is awesome she did everything she could to help me get a great deal on my Terrian! Thanks Katie! More

2018 GMC Pick Up Started with finding the truck on the website and reaching out to the number listed and I was connected to Katie Snow. Her professionalism and great a Started with finding the truck on the website and reaching out to the number listed and I was connected to Katie Snow. Her professionalism and great attitude was what encouraged me to make the long drive to Norman for NW OKC. I had a good feeling about her and she did not disappoint. Everything was super easy and convenient. She had the truck pulled up and ready to take for a drive when I arrived. Paperwork was quick and she was very helpful. Will definitely be buying from her again and sending friends her way as well. More