Fenton Ford Lincoln
Pampa, TX
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20 Reviews of Fenton Ford Lincoln
We have purchased our last 4 vehicles from this dealership. We are still enjoying our free oil change for the life of our vehicles. We are disappointed they will no longer be a Mercury dealership. dealership. We are still enjoying our free oil change for the life of our vehicles. We are disappointed they will no longer be a Mercury dealership. More
The staff was very friendly and helpful. The oil change was performed in a timely manner. The dealership has a very comfortable waiting area and areas. was performed in a timely manner. The dealership has a very comfortable waiting area and areas. More
Found the Pickup I wanted. The salesman was good at listening to me and finding the pickup I wanted. They made it easy to trade my old one and getting me into the pickup I wan The salesman was good at listening to me and finding the pickup I wanted. They made it easy to trade my old one and getting me into the pickup I wanted. More
Dead battery Mike Lane handled everything swiftly. I have been a customer for many years, he's a great guy, everyone is friendly and ready to help. Mike Lane handled everything swiftly. I have been a customer for many years, he's a great guy, everyone is friendly and ready to help. More
Pike...The best The best salesmanship that I have ever gotten in Pampa Tx!! Austin & his Team are Excellent, They care about their customers!!. The service departme The best salesmanship that I have ever gotten in Pampa Tx!! Austin & his Team are Excellent, They care about their customers!!. The service department still needs a little work, but I feel that the new management will weed out the old. More
Service Mike Lane and R.J. are very good about taking care of me. This visit was like before always friendly and helpful in all respects Mike Lane and R.J. are very good about taking care of me. This visit was like before always friendly and helpful in all respects More
In my experience with Fenton now pike ford was excellent my sales associate juan Morales exceeded way beyond my expectations i would definitely recommend future buyers to pike ford of pampa thank you juan m my sales associate juan Morales exceeded way beyond my expectations i would definitely recommend future buyers to pike ford of pampa thank you juan morales. More
The purchase process was seamless, easy and stress free. My purchase process was great! Everyone was very courteous and helpful. I highly recommend Fenton Motors of Pampa. The process was very well explain My purchase process was great! Everyone was very courteous and helpful. I highly recommend Fenton Motors of Pampa. The process was very well explained. I got a great vehicle without the stress of the big city buying. More
Still waiting I had my CPO vehicle in for service and to have recall repairs made, and it all went well. Tech was courteous and dealership asked me to schedule a r I had my CPO vehicle in for service and to have recall repairs made, and it all went well. Tech was courteous and dealership asked me to schedule a return appointment to try and find results for another issue. I scheduled an appointment and showed up at the appointed time on the designated date. I was to leave the vehicle until the following Saturday, and pick it up on my return. I called on my way into town and was told the vehicle was not ready (6 days at dealership). I called on Monday, talked to RJ, car was not even on schedule, something came up, NONE of the work had been done (oil change, rattle noise). Called Tuesday afternoon, still not in, should be in tomorrow....Wednesday it STILL WAS NOT IN THE SHOP. I called Ford Service and complained. The vehicle was serviced and ONLY had the oil changed and tires rotated, two other repair items ignored and I was it was ready. And it gets better, they told me I needed to take it to another dealer. So I did. Meanwhile, I acquired a 2015 F-150 from another dealer (one I wanted, not one they wanted me to have because it was in stock), installed a trailer brake controller and stopped by with Ford Motor Company document in had that had instructions on how to activate the controller. The service writer AND service Manager looked at the written instructions: "I've never seen this before." Then Mike said "We can't do this; we didn't install it!" and Oscar said, "You will have to come back because our IDS machine is tied up right now, and we have to reprogram the whole dash." Well, bucko, the Ford supplied instructions specifically reads that you merely have to 'enable' the factory brake controller feature...not reprogram the dash. So obviously these guys want no more of my money. I will never darken the door on ANY Fenton dealership again, for ANY reason. More