Felix Chevrolet - Service Center
Los Angeles, CA
46 Reviews of Felix Chevrolet - Service Center
Great service! My car had a great service the last time i'd come to their service center, meet real people so polite with a ready smile. My car had a great service the last time i'd come to their service center, meet real people so polite with a ready smile. More
Roxana Jimenez Above and beyond as always! Roxana takes care of her customers as well as proves her ability to communicate and multi-task. She stays true to her co Above and beyond as always! Roxana takes care of her customers as well as proves her ability to communicate and multi-task. She stays true to her commitments. Thanks Roxana!!!! More
Great Service!!! Excellent service. However, the costs of repairs are little high, but i really recommend Felix Chevrolet to buy great cars. Also if someone has any qu Excellent service. However, the costs of repairs are little high, but i really recommend Felix Chevrolet to buy great cars. Also if someone has any question to buy a car i really recommend to Philipe Jordan. Thanks Roxana. ;) More
Disappointing Gave the service place 2 stars, just because they are all very friendly and kind. That's the only reason. Went there on Saturday morning cause i thoug Gave the service place 2 stars, just because they are all very friendly and kind. That's the only reason. Went there on Saturday morning cause i thought i had a flat tire, and - didn't get my spare key for the car i bought 4 months ago. I was there for almost 3 hours (!), just to find out that i do have a flat tire, but i need to go and look for a shop to fix it, cause they are not dealing with it (didn't know that before). And - for the spare key, after they took me to Fito, he kindly told me to wait in the lounge room, and he will take care of it. After an hour, i went and asked him how long do i need to wait more. Than, to my surprise, he told me that he did nothing yet, cause he is still waiting for my papers from the dealer. ARE YOU KIDDING ME??? I was sitting there for an hour for nothing! You are still waiting for the papers? It is exactly 10 steps from his office. I could go and bring it if i just knew that he is still waiting for them. How more could i been sitting there hoping he is preparing my key, while he was really did nothing? After i was so upset to hear he did nothing for the last hour, he made a phone call, and they started to make my spare key and remote, but than i needed to wait for another hour. I was so disappointed , so frustrated. I had so much stuff to do in Saturday morning, but i was stuck there for 3 hours, for nothing. They could told me they are not dealing with flat tire the minute i arrived, and - prepare my spare key and remote 4 months ago. That was a huge huge different experience from the one i had when i bought the car at the dealer. More
AWESOME!!!!! I was at FELIX because I won a contest. But I have loved this place for years not only because I love Chevy but this place has a meaning to me, it bri I was at FELIX because I won a contest. But I have loved this place for years not only because I love Chevy but this place has a meaning to me, it brings back memories of me growing up in that neighborhood. More
great car repair I came from out of state with a recalled part and zero knowledge of cars. They took my car and repaired the part quickly and the problem was resolved I came from out of state with a recalled part and zero knowledge of cars. They took my car and repaired the part quickly and the problem was resolved with ease! I would go back again to have Felix Chevrolet service my car. More
Great From the minute I walk in the service is great! Very friendly and helpful staff. The work was expected to take two days and it was done in one. From the minute I walk in the service is great! Very friendly and helpful staff. The work was expected to take two days and it was done in one. More
service Grate service,totally professionals!! They make you feel welcome. They understand your problem,and best of all they fix your problem. And that is comf Grate service,totally professionals!! They make you feel welcome. They understand your problem,and best of all they fix your problem. And that is comfort for a customer. More
A Great Experience I went in for an oil change and the customer service rep was Roxanne. Roxanne was very friendly and attentive. She checked my car out and discovered s I went in for an oil change and the customer service rep was Roxanne. Roxanne was very friendly and attentive. She checked my car out and discovered some things with my car that needed further attention. Roxanne worked with me on accommodating me around my work schedule. The work done on my car was done to my satisfaction and necessary for the maintenance on the prolong care of my 2012 Chevy Sonic. I was taken to work and picked up in a timely manner by a driver who was also very cooperative and friendly. Overall my experience was great and I would most definitely use Felix Chevrolet again in the future. More
I am very satisfied with the service performed to my truck, and the customer service as well. especially because the dealer is really close to my house. truck, and the customer service as well. especially because the dealer is really close to my house. More