Felix Chevrolet

Subieron el precio de la ventana sin avisar compre un auto y me le subieron $2,000 dolares mas del precio de la ventana sin decirme el contrato me lo dieron en english y yo sin poderlo leer y el compre un auto y me le subieron $2,000 dolares mas del precio de la ventana sin decirme el contrato me lo dieron en english y yo sin poderlo leer y el interes me lo dieron al 27% tengan cuidado ahi se estafan a los latinos se aprovechan por el idioma. More

Bad experience serviced the wrong part. Told them to service the back hatch instead the mechanic fixed the tailgate and charged me double the part. Asked the service rep Felipe to make it g Told them to service the back hatch instead the mechanic fixed the tailgate and charged me double the part. Asked the service rep Felipe to make it good let’s see what he does? More

Professional at all levels My son and I recently purchased a 2018 vehicle at Felix. We were assisted by Mr. Layola. Awesome, professional and thorough in all details. Excellent My son and I recently purchased a 2018 vehicle at Felix. We were assisted by Mr. Layola. Awesome, professional and thorough in all details. Excellent customer service. We are definitely recommending this dealer to our friends and family. Thank you for all you do. The Rodriguez More

False Advertising and Unpleasant Sales Experience They are advertising a 2016 Malibu as "new" with 179 miles on their web site. Went to buy yesterday and it has 1100 miles. They are still advertisin They are advertising a 2016 Malibu as "new" with 179 miles on their web site. Went to buy yesterday and it has 1100 miles. They are still advertising today as "new" with 179 miles, which means they are now knowingly false advertising. The sales person Scot says that he doesn't know why it has those miles and what could have happened is that someone bought the car and the loan didn't go through and so they brought it back over thousand miles later, but he says its still technically "new". KBB says Fair Purchase Price is $15,798. He said that he would get me a good deal, but when I refused to apply for credit through them, as I was already preapproved with loan certificate in hand, they were not willing to negotiate the price. He insisted that by law I had to apply for credit through them even thought I already had financing, which I never experienced. I did not make the purchase and would not be going back. More

RUDE INCONSIDERATE FINANCE DEPARTMENT!! I did a trade-in and purchase 24 days ago and they still have not paid off my original loan. I have made several phone calls, voice messages and emai I did a trade-in and purchase 24 days ago and they still have not paid off my original loan. I have made several phone calls, voice messages and emails to get someone in finance to resolve this matter. I have my old lender phoning me several times a day regarding the outstanding charge, late fee and now a reported 30 day late on my credit report. I finally reached Alex Ruiz in the finance department and he LAUGHED at me and my frustration to resolve this matter! I asked to be transferred to his supervisor and he sent me to an extension that didn't answer and had no voice mail set up. This is unacceptable and extremely unprofessional. I would never refer someone I know to this dealership! More

Service department Pleasurable experience with my service advisor Pierre and customer service from Jocelyn Cea. The Felix Chevrolet has a good service for the maintenanc Pleasurable experience with my service advisor Pierre and customer service from Jocelyn Cea. The Felix Chevrolet has a good service for the maintenance. Jocelyn is a friendly person and Pierre is a great helper. More

Service Came in as walk in and i was assisted right away for my first oil service. Thank you Jocelyn cea and Johnathan Robles for my first experience at Feli Came in as walk in and i was assisted right away for my first oil service. Thank you Jocelyn cea and Johnathan Robles for my first experience at Felix Chevrolet. More

Great experience, easy ahd accommodating Great experience, very accomodating, all listened to my wants and needs. All were satisfied. I am a happy customer and am sharing my experience with Great experience, very accomodating, all listened to my wants and needs. All were satisfied. I am a happy customer and am sharing my experience with all of my feiends. More

Incredibly poor service center I've been to the service center twice: the first time I wasn't able to get an answer from anyone on timing for a routine oil change and finally receiv I've been to the service center twice: the first time I wasn't able to get an answer from anyone on timing for a routine oil change and finally received the car back 4 hours later. The second time is worse: horrible customer service, can't diagnose an electrical issue, and the car has been there for two days and I still don't have it back after a routine oil change and to fix seat warmers. I will never go back. More

Car service My experience with Felipe Martinez was very friendly, professional and in the least amount of time. This is my second experience with him and I will My experience with Felipe Martinez was very friendly, professional and in the least amount of time. This is my second experience with him and I will always ask for his assistance. More