Feldmann Imports Mercedes-Benz - Service Center
Bloomington, MN

202 Reviews of Feldmann Imports Mercedes-Benz - Service Center
Feldmann Imports is the best dealership I've ever dealt with I have had the best experience in both buying and servicing my vehicles at Feldmann Imports. I would never consider any other dealership than Feldmann I have had the best experience in both buying and servicing my vehicles at Feldmann Imports. I would never consider any other dealership than Feldmann. I just bought a new vehicle thru Boris Perelman and the transaction was flawless. Also any service I need wether I have an appointment or not, John Pfeiffer, takes great care of me every time. Feldmann Imports is the best! More
The Service team never disappoints me Having known Greg Rupp (Service Manager) for 25 years, there is never a doubt in my mind that all of my vehicle issues will be taken care of fairly, t Having known Greg Rupp (Service Manager) for 25 years, there is never a doubt in my mind that all of my vehicle issues will be taken care of fairly, timely, and with a great attitude. You can't beat the entire team that welcomes you into the newly remodeled service bay. It's a FIRST CLASS experience. More
FANTASTIC SERVICE Now I know why a Feldmann Mercedes is "Like No Other"! Since we purchased the car everyone has treated us like we are Royalty! The friendliness of eve Now I know why a Feldmann Mercedes is "Like No Other"! Since we purchased the car everyone has treated us like we are Royalty! The friendliness of everyone and the service dept. treating us like we're their only client is nothing but superb! There are 3 Mercedes dealers in the Twin Cities but as far as I'm concerned there is only one! That is Feldmann! Great Job to ALL! More
Excellent professional service. It was time for my regular oil/filter change and, after scheduling the appointment, I arrived at the set time. Jeff Wilson met me and greeted me by na It was time for my regular oil/filter change and, after scheduling the appointment, I arrived at the set time. Jeff Wilson met me and greeted me by name, checked the car in and escorted me to the customer waiting area. Within minutes, the car was off to the service area. About five minutes later Jeff came to the waiting area and advised me two of my tires were approaching the Mercedes tread depth limit and suggested I check them within a month to make sure they did not exceed the MB safety limit. He said they did not need to be replaced now but to ensure my safety, I should be aware of their status. The car was finished in thirty minutes and presented to me freshly washed. I checked out at Jeff's desk and was on my way. I feel very secure with the condition and safety of my Mercedes and really appreciate having a service "advisor" really doing his "Advisor" position. More
Great service with friendly, knowledgeable staff I have purchased 4 new Mercedes Benz vehicles (E Class) with this dealership and have always been very happy with their service. What I am particular I have purchased 4 new Mercedes Benz vehicles (E Class) with this dealership and have always been very happy with their service. What I am particular pleased with is that they have provided this service well beyond what I expected, both in quality of work and cost. In one recent example when my battery failed, a simple call to Mercedes Benz was all it took for them to pickup my car (at no cost to me) and deliver it to their shop. I had my repaired car back that same afternoon. Wonderful knowing that I'm in good hands with their staff! More
Worlds best service!! I felt like a king! Easiest experience I've ever had!! John and the Service department made the process enjoyable.. Thank you! I will be a customer fo I felt like a king! Easiest experience I've ever had!! John and the Service department made the process enjoyable.. Thank you! I will be a customer for life! More
Best Customer Service Around! Ashley Kastendick and her team made my experience at Feldmann second to none. Friendly, positive, and helpful customer service with a smile will defin Ashley Kastendick and her team made my experience at Feldmann second to none. Friendly, positive, and helpful customer service with a smile will definitely bring me back! More
Service Department Rocks I have been bringing my Mercedes to Feldmann for the past year and I always deal with John Pfeiffer. He has a way of making the whole experience less I have been bringing my Mercedes to Feldmann for the past year and I always deal with John Pfeiffer. He has a way of making the whole experience less "painful". He is always polite, friendly, and I would recommend the Feldmann service department to anyone having issues with their older Mercedes. John and the entire service team are wonderful!!! More
Very helpful everytime! John always takes care of us when we bring our car in. Helps with all service the car needs and always has a great attitude about it! John always takes care of us when we bring our car in. Helps with all service the car needs and always has a great attitude about it! More
Always the best! I always receive great service from Feldmann. John has been my family's service advisor for years and we are thrilled and completely satisfied with hi I always receive great service from Feldmann. John has been my family's service advisor for years and we are thrilled and completely satisfied with his customer service. More