Feldmann Imports Mercedes-Benz - Service Center

Excellent professional service. It was time for my regular oil/filter change and, after scheduling the appointment, I arrived at the set time. Jeff Wilson met me and greeted me by na It was time for my regular oil/filter change and, after scheduling the appointment, I arrived at the set time. Jeff Wilson met me and greeted me by name, checked the car in and escorted me to the customer waiting area. Within minutes, the car was off to the service area. About five minutes later Jeff came to the waiting area and advised me two of my tires were approaching the Mercedes tread depth limit and suggested I check them within a month to make sure they did not exceed the MB safety limit. He said they did not need to be replaced now but to ensure my safety, I should be aware of their status. The car was finished in thirty minutes and presented to me freshly washed. I checked out at Jeff's desk and was on my way. I feel very secure with the condition and safety of my Mercedes and really appreciate having a service "advisor" really doing his "Advisor" position. More

Great service with friendly, knowledgeable staff I have purchased 4 new Mercedes Benz vehicles (E Class) with this dealership and have always been very happy with their service. What I am particular I have purchased 4 new Mercedes Benz vehicles (E Class) with this dealership and have always been very happy with their service. What I am particular pleased with is that they have provided this service well beyond what I expected, both in quality of work and cost. In one recent example when my battery failed, a simple call to Mercedes Benz was all it took for them to pickup my car (at no cost to me) and deliver it to their shop. I had my repaired car back that same afternoon. Wonderful knowing that I'm in good hands with their staff! More

Worlds best service!! I felt like a king! Easiest experience I've ever had!! John and the Service department made the process enjoyable.. Thank you! I will be a customer fo I felt like a king! Easiest experience I've ever had!! John and the Service department made the process enjoyable.. Thank you! I will be a customer for life! More

Best Customer Service Around! Ashley Kastendick and her team made my experience at Feldmann second to none. Friendly, positive, and helpful customer service with a smile will defin Ashley Kastendick and her team made my experience at Feldmann second to none. Friendly, positive, and helpful customer service with a smile will definitely bring me back! More

Service Department Rocks I have been bringing my Mercedes to Feldmann for the past year and I always deal with John Pfeiffer. He has a way of making the whole experience less I have been bringing my Mercedes to Feldmann for the past year and I always deal with John Pfeiffer. He has a way of making the whole experience less "painful". He is always polite, friendly, and I would recommend the Feldmann service department to anyone having issues with their older Mercedes. John and the entire service team are wonderful!!! More

Very helpful everytime! John always takes care of us when we bring our car in. Helps with all service the car needs and always has a great attitude about it! John always takes care of us when we bring our car in. Helps with all service the car needs and always has a great attitude about it! More

Always the best! I always receive great service from Feldmann. John has been my family's service advisor for years and we are thrilled and completely satisfied with hi I always receive great service from Feldmann. John has been my family's service advisor for years and we are thrilled and completely satisfied with his customer service. More