Feldmann Imports Mercedes-Benz - Service Center

Paul went above and beyond to make sure I was happy and my car was working! I had an issue with a towing company that Mercedes Roadside assistance contracted and damage was done to my car by them. Paul c my car was working! I had an issue with a towing company that Mercedes Roadside assistance contracted and damage was done to my car by them. Paul contacted the towing company and the insurance company to try to get the issue resolved as quickly as possible. He made sure they were held accountable for the damage they had done. I appreciated everything Paul did and he was great to work with! More

I’ve owned a Nissans since 1990 and was a customer of Wayzata Nissian. I had a service related issue with Wayzata Nissian and came to Feldmanns and was greeted by Ryan Dwyer. His service and attention Wayzata Nissian. I had a service related issue with Wayzata Nissian and came to Feldmanns and was greeted by Ryan Dwyer. His service and attention to detail was without a doubt the best I have ever EXPERIENCED. I initially was going to purchase a used Nissian from Poquet Auto but due to Ryan’s exceptional service and how he has dealt with me I made my decision to buy a new Maxima from your dealership. Your sales staff, parts department and service department (RYAN) are a step above any dealership I have ever encountered. Please pass this along to Ryan and what a tremendous job he is doing. More

I gave a high rating because they have always put the customer first. They work with on price to be fair and offer coupons when applicable. They try to match prices of other shops. They offer to transpor customer first. They work with on price to be fair and offer coupons when applicable. They try to match prices of other shops. They offer to transport you if necessary. The work I was having was going to take awhile, so Corey set me up with a rental to use so I did not have to sit around and wait. Only minus sometimes wait time is longer than expected. More

Cory was a true professional with the most friendly disposition. He exceeded my expectation in every possible way. I am also very pleased with the technician who took care of my car which now runs lik disposition. He exceeded my expectation in every possible way. I am also very pleased with the technician who took care of my car which now runs like new. More

My experience is always exceptional each and every time I visit Feldmann Imports. I will continue to return to Feldmann due to the customer service and will definitely recommend Feldmann to family and friend visit Feldmann Imports. I will continue to return to Feldmann due to the customer service and will definitely recommend Feldmann to family and friends. More

Last year, when I brought my Mercedes S 500 (Designo style), year 2001, for service at Feldmann Imports, John Pfeiffer, the Service Consultant, might have pressed me to trade the car in for a spanking n style), year 2001, for service at Feldmann Imports, John Pfeiffer, the Service Consultant, might have pressed me to trade the car in for a spanking new Mercedes. Instead, he understood how much that car meant to me and helped restore the car to its original glory. My Mercedes has an especially emotional history. Before 9/11 my family didn't own a car. We lived in mid-town Manhattan where most everyone uses taxis and the subway, renting cars, when needed, on the weekend. Parking in Midtown, as you can imagine, is a nightmare and housing a car costs almost as much as renting a small apartment. But, then came 9/11, shattering the confidence of the city and terrorizing families with small children, like us. We didn't know if or when we would be hit again. In case of another attack, I wanted to be able to evacuate my family. I started reading Consumer Report to find a car that could withstand almost anything. Over and over, Mercedes came out ahead. I interviewed friends and family. Both my mother and a family in our building had been involved in head on collisions. Both were driving Mercedes and all walked away, unharmed. Armed with this information, I headed to a NYC Mercedes dealership and there, at the center of the show room, was the most beautiful car I had every seen. It was a subtle silver-gold color with a cream leather interior and mahogany trim. It was strong as a tank and handled like a gazelle. Best of all, I felt safe inside. I leased the car and later, bought out the lease. Over the years, the car became filled with memories of New York, and then, New Mexico. My son grew up in the car, which carried his toddler car seat, his hockey equipment, his friends, and now, as he learns to drive, himself in the driver's seat. My son respects the car and is thrilled to be driving it, which is very reassuring to this Mom. So, it meant a lot to me when I first brought my Mercedes to John Pfeiffer, with its 100,000 miles, and he said, "This is a beautiful car and will easily go another 100,000 at least." John arranged for a full engine overhaul and a spectacular paint job. Now, the car is filling up with memories of Minneapolis, St Paul. Since restoring my car, John Pfeiffer and Feldmann Motors have been instantly responsive to any concern. They have kept the car in beautiful running condition and the exterior, pristine. They are always available, friendly, cheerful and knowledgable. And, on top of everything else, the dealership has cookies, hot chocolate and coffee on hand. They have earned my loyalty. Thank you, John, and Feldmann Imports for taking care of my car, and most importantly, my family. Best Regards, Lise H. More

The service I received from Amanda was far beyond what I would expect at any dealership. She approached me while I was waiting for service and sold me something I did not even know existed. When I returne would expect at any dealership. She approached me while I was waiting for service and sold me something I did not even know existed. When I returned, I had other issues with my car and Aimee (or Ashley - I cannot remember) in service was outstanding and took care of everything i had concerns about. I was especially impressed with the rental car they provided me, the amount of communication I received throughout the process, and the compensation I received when the job was not done as initially promised. This was truly an outstanding experience and I will definitely be returning to Feldmann Nissan for service work. More

Jeff Wilson was very couteous and efficient on my recent service visit. Twice he looked for me in the service waiting area to keep me informed of my service issue. The work was done promptly. A free car was service visit. Twice he looked for me in the service waiting area to keep me informed of my service issue. The work was done promptly. A free car wash was included. This is a great dealership. More

One of the best service advisors that I have ever worked with always has a smile on his face and makes you feel like your the only one he is working with. Very few people are like this in the industry the F with always has a smile on his face and makes you feel like your the only one he is working with. Very few people are like this in the industry the Feldmanns are very lucky to have him!!! More

I have had the opportunity to drive a couple of the greatest Germany engineering products available, and to compare all of the different dealerships and services reps that I've encountered, it`s an eas greatest Germany engineering products available, and to compare all of the different dealerships and services reps that I've encountered, it`s an easy sweep! The people overall at Feldmann Imports raised the bar. I can easily say that there are some great dealerships that continue to strive for perfection in their branding efforts of customer experience here in the Metro Mpls. or MN for the matter. After having the pleasant and friendly experience given by the Feldmann`s staff.. I know that I would easily refer them to any car owner I know! Specifically, John Pfeiffer ! More