Feldmann Imports Mercedes-Benz - Service Center

Mr. John Pfeiffer is a very professional and friendly MB advisor who takes care of his customers with passion and dedication. I have always enjoyed talking with him and recommend him without any reservatio advisor who takes care of his customers with passion and dedication. I have always enjoyed talking with him and recommend him without any reservation to all of my friends. As a matter of fact five of my friends and owners of MB are now regular customers of Feldman Import. Mr. John Pfeiffer is definitely a great human capital asset to Feldman Imports. More

I have owned a number of autos of the years in a number states and Feldmann's service is the best I have every used. They are knowledgeable, helpful and very friendly. I have and will continue to recommen states and Feldmann's service is the best I have every used. They are knowledgeable, helpful and very friendly. I have and will continue to recommended Feldmann to my friends and associates. Bruce Alvino More

John was extremely helpful when I brought my second Mercedes the first time; just to replace a headlight. I bought the car somewhere else (it was used and Feldmann didn't have the year and model I wan Mercedes the first time; just to replace a headlight. I bought the car somewhere else (it was used and Feldmann didn't have the year and model I wanted). John didn't care; he was just there to provide great service. The light was fixed and the car was washed for me in fifteen minutes. And the price was excellent! (I was expecting something expensive.) He pointed me to the customer service area while I waited where I got a free shoeshine too. They know how to treat you right at Feldmann and John's a leader in their customer service. More

John is the best service advisor I have dealt with. He is always friendly, knowledgeable, and helpful. I always try to deal with John when I am at the dealership for service. is always friendly, knowledgeable, and helpful. I always try to deal with John when I am at the dealership for service. More

I've had occasion to work with John Pfeiffer at Feldmann Imports for a number of years now and have always found him to be very knowledgeable, professional and proactive in his service of my vehicl Feldmann Imports for a number of years now and have always found him to be very knowledgeable, professional and proactive in his service of my vehicles. In fact, having had the experience of dealing with other service advisors at several non-Mercedes-Benz dealerships over the years, I would say that John is one of the best service advisors, it not the best service advisor I've ever worked with. Certainly, he is very much an asset to Feldmann Imports! More

Paul Rupp provided his customary, exemplary service. He explained my alternatives with respect to the repair in a clear and concise manner, arranged for transportation so that I could return to my office a explained my alternatives with respect to the repair in a clear and concise manner, arranged for transportation so that I could return to my office and was ultimately able to meet the 60 minute repair period which he quoted me. I am always very comfortable dealing with the Feldmann dealership in general and Paul Rupp in particular. Their outstanding service is the primary reason that I have continued to purchase Mercedes from this dealership for over 30 years. Michael J. Adams, Attorney At Law More

I visited Feldmann imports for Scheduled maintenance on my E350 (and a couple of minor issues). Mr. Pfeiffer was courteous and professional. He explained the work and arranged for a rental car. He called m my E350 (and a couple of minor issues). Mr. Pfeiffer was courteous and professional. He explained the work and arranged for a rental car. He called me for a follow up question and called me again when the work was done. I have been coming to this dealership for the past 4 years and they have been consistent in providing professional and courteous service. Thank you Guys Khalid More

John was amazing and very helpful! The best customer service I have ever had all away across the board! Based on the great service I got from John I will always have a Mercedes in my garage! service I have ever had all away across the board! Based on the great service I got from John I will always have a Mercedes in my garage! More

I have now purchased a number of new Mercedes Benz from Feldmann Imports, and continue to visit there on a regular basis for service and parts. On each visit, I am greeted by name, helped immediately, off Feldmann Imports, and continue to visit there on a regular basis for service and parts. On each visit, I am greeted by name, helped immediately, offered a loner vehicle if needed, although I have never accepted. Both the sales and the service managers are extremely friendly, helpful, and always keep in very good contact with me regarding my vehicle's service. I have in the past and will continue to recommend Feldmann to others looking to purchase a new Mercedes Benz or service their current one. More

Cory's customer relations skills were excellent, he answered all my questions, responded to my concerns and assured me that the quality of service and parts needed would work. I was impressed with his answered all my questions, responded to my concerns and assured me that the quality of service and parts needed would work. I was impressed with his attitude, honestly and a non-condescending demeanor. He's such a gentle man with great customer service and interpersonal communication skills, which is highly appreciated by detailed oriented customers. More