Feldmann Imports Mercedes-Benz
Bloomington, MN
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It was a great pleasure doing business with this dealer. All the personnel go the extra mile to ensure customer satisfaction. I will always purchase my Mercedes from them and I recommend that any prospectiv All the personnel go the extra mile to ensure customer satisfaction. I will always purchase my Mercedes from them and I recommend that any prospective buyer go to this dealer for their purchase, they will NOT be disappointed. More
I had my 2007 Altima in for service and detailing while I was way on vacation. It also involved having the car sent to a body shop for some work as well as to a shop for window tinting. All that was coordina was way on vacation. It also involved having the car sent to a body shop for some work as well as to a shop for window tinting. All that was coordinated by the Rick.I was so impressed by the work that was done that I brought my wife's car ( not a nissan) in for service work and detailing as well.Ryan assisted me on that cars' work and kept me informed of the progress during the day. There were no surprises. Very impressed with the service and work that was completed. More
Hello Erin. I met you today also as I bought Julie Feldmann's Murano with 1400+ miles on it. Andy does a terrific job. Ryan in Service took great care today in servicing my 2004 Quest Van which my son Feldmann's Murano with 1400+ miles on it. Andy does a terrific job. Ryan in Service took great care today in servicing my 2004 Quest Van which my son purchased from me today. So this review includes Sales and Service, both excellent. Thank you. Ron Dobies More
Working with Mr. Harvey was easy and comfortable for both me and my husband. He discussed clearly the trade-in value of our 2005 Mercedes and all the great things about the 2011 Mercedes E350 class vehicles. me and my husband. He discussed clearly the trade-in value of our 2005 Mercedes and all the great things about the 2011 Mercedes E350 class vehicles. He found me the color that I wanted and once the cars arrived, he patiently reviewed all the features of the car. He made buying 2 new cars nearly effortless. All the paperwork was in place when we arrived to pick up the cars. He was always friendly and welcomed our questions, in person and by phone. These were cars #5 and #6 purchased from Feldmann. They have been excellent regarding servicing of our previous vehicles and we expect that will continue with the new cars. The people in the service department are friendly and patient in explaining what's happening when our cars are serviced. Overall, an excellent experience. More
I've been a long time owner of both Lexus/BMW but previously have not owned a Mercedes Benz. This time around I thought I would take a look and see what Mercedes had to offer. I stopped at Feldmann M previously have not owned a Mercedes Benz. This time around I thought I would take a look and see what Mercedes had to offer. I stopped at Feldmann Mercedes and looked at a number of models. I spoke with Dave and explained I only had a short amount of time. He respected that, answered my questions and I said I'd come back later. When my schedule allowed I came back. We talked about a number of vehicles since I wasn't familiar with Mercedes and had some very basic questions. Dave did a great job of explaining all about Mercedes, without speaking down to me. I found a car that fit what I was looking for, we worked out agreeable terms, but I only had 10 minutes left before I needed to be back to my office. The finance manager got me in and out while providing and extremely competitive offer. I would say that I had a very personable and fun experience at Feldmann Mercedes and I'm loving the car! I'm already scoping out my next vehicle which I plan to purchase at Feldmanns. I was also happy that the dealership didn't feel stuffy or snobby. I own multiple businesses, but on a first glance wouldn't seem like it. At no point did Feldmanns act like I had to prove I was a proper buyer and I appreciated that! More
I wanted a new car something that I could be proud in that I worked for. About 1 year ago I came in to do a trade and was not satisfied but whoever I was working with was very kind. At the end when I was that I worked for. About 1 year ago I came in to do a trade and was not satisfied but whoever I was working with was very kind. At the end when I was ending the over he was extending he was getting pushing. I said not the right night. Usually you are just a one stop shop at least for luxury cars. I came back and what a bang! Everyone was very friendly making the sale. Once I took it home the car was a demon. It did what it wanted. I had state sheriff follow me and belief me I think I would have been dead on the road if there weren't others on the road beside me. This car is very hard to drive. Besides the fact that I was told different info at the shop that on the road I drove like a maniac and of course I am by far not. The safety of this car lacks. I do not know how to measure it but by driving it-it is all over the place. The tools in it are difficult to use. It doesn't recognize my voice after 10 times. Now I need to pull over causing a road hazard to get somewhere with the nav. I gave a whole entire list and it is on my profile at the store. NOT impressive. Pretty car. But believe me if there was one with no problems and a little less pretty that one would be mine in a heart beat!!! That's why I'm driven it! More
Their level of customer service and friendliness is great. I have taken my car to be serviced by them a couple of times and each time they are done with it so quickly that I feel I did not get to 'enjo great. I have taken my car to be serviced by them a couple of times and each time they are done with it so quickly that I feel I did not get to 'enjoy' their lounge as much as I wanted to. Also, you really get the feeling that everyone there genuinely wants to help their customers. More
First of all please understand my broken english... ^^ First of all please understand my broken english... ^^ This dealership is awesome... Sales person was very kind and he knows about what customer First of all please understand my broken english... ^^ This dealership is awesome... Sales person was very kind and he knows about what customers wants. Very straight forward deal and good price. Sales person will work through with you very detail explanation about cars feature and inspection. After all done, You will have another inspection with general manager. If you are totally happy with that car then you will go to final stage (Finance person). The finance person also very straght forwards and he knows what you need and he will give you very happy price for accesory or option parts. After all said and done. You will have car inspection with fanance person again. They do very detail inspection with you and if car have any little scratch or somthing they will tell you before you find out. Very trust dealer. I bought E350 4Matic last thirsday and it is so nice and so comfy. Everyone who consider to buy luxuary car... goto this dealer. They wouldn't make you down. More
Don is absolutely terrific. i feel he has my best interests in mind when selecting a vehicle. he has an incredible ability to remember names which makes you feel like you are more than just a random interests in mind when selecting a vehicle. he has an incredible ability to remember names which makes you feel like you are more than just a random customer. i have leased 3 cars from Don and i expect to continuing to work with him going forward. additionally, i have used the service department for every service need on my mercedes cars and the team is outstanding. the facility is beautiful, the staff is very customer-friendly and the work is high quality. More
The gentlemen I worked with were excellent. I have owned over 100 cars in my life and have two M benz currently, one an S 55 AMG that is loaded with power. I baby both cars. This dealership and staff treat over 100 cars in my life and have two M benz currently, one an S 55 AMG that is loaded with power. I baby both cars. This dealership and staff treat my car like one of their own. They recommend, show me why, and then do the best work I've seen. No doubt my next purchase will be at Feldmann,one of the finest dealers in the USA. More