Feldman Hyundai of New Hudson
New Hudson, MI
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245 Reviews of Feldman Hyundai of New Hudson
An experienced car buyer Great, GREAT experience. They made it easy, like I had hoped it would be. I would recommend Nicole to help anyone who wants a car buying experience Great, GREAT experience. They made it easy, like I had hoped it would be. I would recommend Nicole to help anyone who wants a car buying experience to be easy and thorough. More
Straightforward Staff listened to me, to what I needed from a vehicle and delivered what I asked for; no trying to "up-sell" me. They were honest and straightforward Staff listened to me, to what I needed from a vehicle and delivered what I asked for; no trying to "up-sell" me. They were honest and straightforward which was very refreshing and appreciated! The value I received for what I paid was great and I love my new Elantra! I would definitely recommend! More
Review The sales woman that I dealt with was very pleasant,she did know her stuff. The only complaint that I have is when I was going to test drive a vehicle The sales woman that I dealt with was very pleasant,she did know her stuff. The only complaint that I have is when I was going to test drive a vehicle the keys were no where to be found. There was a 10-15 minute wait between the cars I drove. Although I did purchase my vehicle on a late night, none of the features of my car were discussed to me. I also had a trade in that I still owed on and nothing was explained to me on the remaining balance was going to be taken care of. I financed the negative amount I had with my trade in into the new car I purchased. This was my first time buying a car on my own, I did feel rushed at the end. I do like my vehicle that I ended up with .I just felt that things could of ran much smoother if keys were available and printers were working at the time I was there. I had my prices hand written on a folder. That to me was so unprofessional.Also the one thing I wish that could of been discussed was to have actual wheels on my car not the wheel covers. I bought the care at night, I do get that, I just wish the vehicle was fully shown to me. Also I wish the discussion of the actual amount of the car and or models would of been presented to me a little further on the 2017 Elantra model. EX. Difference in price with the different models/options More
Amazing customer service Best experience I have ever had when leasing a car. I knew exactly what I wanted and was able to leave with just that the following day. Everybody wh Best experience I have ever had when leasing a car. I knew exactly what I wanted and was able to leave with just that the following day. Everybody who dealt with me was friendly, helpful, and I would recommend everybody wanting to buy or lease a car to go to Feldman Hyundai of New Hudson. More
2017 Tucson satisfaction The Tucson has all the room, fantastic technology, drives like a nice car, and the safety features, especially the all wheel drive. I may buy only Hy The Tucson has all the room, fantastic technology, drives like a nice car, and the safety features, especially the all wheel drive. I may buy only Hyundai from this point forward. More
Sell first, then ask what the customer needs The dealer apparently did everything in their power to have me driving out the door, but this clearly jeopardized the whole process. Took me several The dealer apparently did everything in their power to have me driving out the door, but this clearly jeopardized the whole process. Took me several visits and waste of time waiting for credit approval at Hyundai Finance... I have the clear impression that the dealer did everything to just keep me waiting on a "possible" deal and also hid important information in the process. For example not informing the obvious delays. Another severe fault was offering one monthly installment rate and after I signed my offer informing a new, higher one. More
Salesperson Cathy went above and beyond to assure I was satisfied with the new vehicle after delivery. She helped work through and resolve (yay!!!!) the problem Cathy went above and beyond to assure I was satisfied with the new vehicle after delivery. She helped work through and resolve (yay!!!!) the problem with the BlueLink Remote Start / Android Phone App. Very professional. Took the time to explain the hows and whys of costs. Excellent Salesperson! More
Excellence We are a returning customer and felt comfortable that we would be received with the same quality in every area as before. We appreciate your high stan We are a returning customer and felt comfortable that we would be received with the same quality in every area as before. We appreciate your high standards. More
Me The dealership was excellent. They went through the car step by step. I will be returning to by another vechile from them in the future. Thanks Nicole The dealership was excellent. They went through the car step by step. I will be returning to by another vechile from them in the future. Thanks Nicole & Don great working with you both. More
Quick buying We walked into the dealer since the neighbor had gone out for lunch. We were planning to buy a Cruze but ended up with the Elantra. Very and very cor We walked into the dealer since the neighbor had gone out for lunch. We were planning to buy a Cruze but ended up with the Elantra. Very and very cordial staff who made car buying experience smooth and satisfying. More