Feldman Chrysler Dodge Jeep Ram of Woodhaven

Be prepared to wait! My overall experience went well, but once they had my deposit it all went down hill. I had made an APPOINTMENT to sign the papers and pickup my new v My overall experience went well, but once they had my deposit it all went down hill. I had made an APPOINTMENT to sign the papers and pickup my new vehicle. The appointment was set for 3pm, my husband and I arrived early. The salesman, once found, explained it would be a little bit, they had ONE person ahead of me in the finance office. No problem, we took a seat. After 45 minutes I was getting frustrated, after an hour I asked how much longer? Just a few minutes was the reply. Long story short, TWO hours after arriving we were lead into the office to sign. Once in the office it took all of TEN minutes. No "real" apologies. They knew how upset I was, no offer of any kind with the exception of old coffee. By the time we were handed the keys I didn't want anything to do with the dealership. To top all of this off, I get a call the next day asking we "stop by" and sign more papers because they dated them wrong!!!! Really? Didn't fill my gas tank on pickup, and now you want me to drive back???? We did, and then the salesman wasn't even there! UGH....so done. Sad part is, had they offered to fill my tank, or something...anything, I probably would have been satisfied. Don't take appointments if you can keep them. More

Truck Lease I have leased quite a few trucks for my business from McInerney's with Chuck Shivel as my sales person. Chuck is very nice to work with. He knows wh I have leased quite a few trucks for my business from McInerney's with Chuck Shivel as my sales person. Chuck is very nice to work with. He knows what I need and always delivers. Makes the chore of buying a new car very easy and enjoyable. More

Learn how to talk to people I stopped in to test drive a 2008 Jeep Liberty I saw online. The vehicle was not running properly (it sputtered horribly). When I returned from the I stopped in to test drive a 2008 Jeep Liberty I saw online. The vehicle was not running properly (it sputtered horribly). When I returned from the test drive I was told the vehicle would be sent in for service however if I was interested in it I needed to apply for financing and determine a pick up date. I informed them I would not do so until I test drove the vehicle after it was serviced. I received a call the following Monday at 4 p.m. informing me that the plugs had gotten water in them when they washed the engine, and they replaced 4 of the 6 plugs so it was ready. I let them know I would not be able to test drive the vehicle until Tuesday. I received a call on Tuesday that the sales person would be out all day, so I did not bother to go to the dealership. On Wednesday I received 5 calls between 9 a.m. and 2 p.m. regarding the test drive. When I was finally able to answer the call and told him I had reservations about the vehicle and choose to pass at this time I was told I "wasted his time". Will not be buying anything from this dealership! More

New Car Purchase I loved working with Nicole LaVeque on the purchase of my new car. She makes buying a car very pleasant and so easy. She is great! I loved working with Nicole LaVeque on the purchase of my new car. She makes buying a car very pleasant and so easy. She is great! More

Car Leasing Made Simple Nicole took great care in matching a vehicle to my needs. The process was quick and painless. She did her best to give my the best deal out there. Nicole took great care in matching a vehicle to my needs. The process was quick and painless. She did her best to give my the best deal out there. I love my new minivan!! Thanks Nicole!! More

New Truck Lease Chuck was very patient with us changing our minds 3 times on the terms. My son came from across the state (Holland, MI) to buy, because Chuck was able Chuck was very patient with us changing our minds 3 times on the terms. My son came from across the state (Holland, MI) to buy, because Chuck was able to find what he was looking for. Mr. Shivel is an asset to your organization and we will be back to see him in the future. More

Buying a Jeep My first time buying a car , Ron the sales person made me feel comfortable and really showed me around the dealership He also pointed all the fun My first time buying a car , Ron the sales person made me feel comfortable and really showed me around the dealership He also pointed all the functions that I need to know about the jeep. I am very happy. thanks More

New jeep!! Chuck Shivel was and always is the very best!! I bought my first car from him many, many years ago. It was a red dodge shadow and I have purchased ev Chuck Shivel was and always is the very best!! I bought my first car from him many, many years ago. It was a red dodge shadow and I have purchased every car since from him. I wanted another red vehicle and Chuck worked very hard to find my new red jeep that I am currently enjoying very much. Chuck always goes the extra mile to make the purchase even more than expected. I always recommend him to friends and family. Thanks so much Chuck for all you do!!! As always it was a pleasure doing business with you!! Jodee Thornley More

New 300S I continue to go back here for their new cars and trucks. Have dealt with same salesperson for many years. Look forward to the next purchase/lease. I continue to go back here for their new cars and trucks. Have dealt with same salesperson for many years. Look forward to the next purchase/lease. More

Greatest experience buying a new car Our salesperson Kenneth Broughton was so helpful, patient, and friendly, that it made our experience to already plan to come back in a couple of years Our salesperson Kenneth Broughton was so helpful, patient, and friendly, that it made our experience to already plan to come back in a couple of years to renew our lease with him. I send my father and brother with him after I got my new 300S and they were so satisfied that they came out with a new Town and Country, and a new Charger. Anybody that is looking for a good Chrysler dealership, go yo McInerney's Woodhaven, MI and ask for Kenneth. You will drive out of there happy, satisfied, and with a new car and big smile. More