Feldman Chrysler Dodge Jeep Ram of Woodhaven

I knew more about the car than the salesman. It took a day and a half to get a loan approval and then the rate was extremely high. I had an idea what my rate should be since I was already approved at ano day and a half to get a loan approval and then the rate was extremely high. I had an idea what my rate should be since I was already approved at another dealership. I turned it down flat, two days later the salesman calls me back with a much better rate. This was the around 5:00 PM the Friday before Labor Day and they were closed Sat, Sun, Mon (Labor Day). I thought about it all weekend, then called them back on the Tuesday following labor day. When I asked to speak to the finance guy, the agent put me on hold and went in to tell him I was on the phone. The loan guy's response was 'I do not discuss loan decisions over the phone!' I was making a decision that day between this dealership and another, and I only needed three questions answered! That sealed it, I went to the other dealership and bought the same day! More

went into purchase a new car.the salesman was extremely rude almost from the very beginning.we left and swore we would never return.we bought from Szott.we live 2 miles from your dealership and have purcha rude almost from the very beginning.we left and swore we would never return.we bought from Szott.we live 2 miles from your dealership and have purchased and or leased roughly 23 cars in the past 8 years.we have 4 grown adult children who i buy for as-well.i would love to replace my business with you and keep it local.as long as i can deal with the sales manger direct and you can give us the same kind of price and respect as Szott.we are in the market currently to buy or lease 1 possibly 2 new cars.if your interested,please feel free to call me at 734-692-1181.my name is donald winrow,hopefully this letter will fall into the right hands and we can start fresh with a great business relationship. sincerely, donald winrow More