Feldman Chevrolet of Novi

!!Scamsters!! I was delivered a different vehicle than I was shown and test drove. It is a different color and missing features. When confronted,they refused to pull the CCTV footage to confirm which car th was shown and test drove. It is a different color and missing features. When confronted,they refused to pull the CCTV footage to confirm which car they gave me to test-drive. A-Grade Crooks More

Bought a Bolt EUV here. The dealer was very kind when I boght the car. But the chargeing cable came with it qas defect, claimed it is defective at the service in December, t The dealer was very kind when I boght the car. But the chargeing cable came with it qas defect, claimed it is defective at the service in December, they requested pictures several time, gave them the pictures over and over again, NO replacement given for months, ended up purchasing a new cable. Buying experience is good, but the service is terrible. More

Not a good experience. Getting emails, texts, phone calls from multiple people that weren't communicating internally. Also and worse all the prices listed aren't accurate. Getting emails, texts, phone calls from multiple people that weren't communicating internally. Also and worse all the prices listed aren't accurate. They're listing with GM employee discounts and other programs they'd only sell me the vehicle if I paid full MSRP while they advertised 8,000 less. False advertising. More

Looked for a new vehicle via my bank's website. It showed a few 2022 Chevy Trax in stock. Through my bank's website, I requested a test drive. I received some texts and emails from their sales staf It showed a few 2022 Chevy Trax in stock. Through my bank's website, I requested a test drive. I received some texts and emails from their sales staff and I set up a date (December 30, 2022) to go to the dealership. When I got there at the scheduled time, a sales associate sat down with me and immediately began giving me options for used cars they had and the possibility of a new Equinox. I asked about the 2022 Chevy Trax and the sales associate informed me that they DIDN'T have them in stock and the vehicles were "a month away". It was a complete waste of time. Out of all the texts and emails I got, no one at the dealership informed me that their online information was incorrect. If information online was inaccurate, that would be understandable. However, it was completely unprofessional to set up a test drive FOR AN UNAVAILABLE VEHICLE. This all smelled like a "dirty car salesman" scenario and left a very bad taste in my mouth. Dishonesty is the worst policy. I recommend this dealership. Feldman Chevrolet can't be trusted. More

Just leased a brand new Equinox and I couldn't be happier!! Fast & knowledgeable HIGHLY RECOMMENDED!! happier!! Fast & knowledgeable HIGHLY RECOMMENDED!! More

Brought in my brand new Silverado for it's first oil change and inspection. I made an appointment and requested no car wash. The service advisor Eric verbally confirmed this upon arrival and then procee change and inspection. I made an appointment and requested no car wash. The service advisor Eric verbally confirmed this upon arrival and then proceeded to wash my car anyway. Now my new truck has swirls on it and I am not happy. If they can't follow basic instructions, how can you trust them to take care of your vehicle when you have a serious issue? I am never coming back here again and recommend anyone else to find a different place to service your vehicle. More

Daniel Provenzola, Vera and Ethan were truly amazing! They were able to get me out of my lease early, and, into another lease that I wanted. No complaints whatsoever! Fast, professional, friendly transac They were able to get me out of my lease early, and, into another lease that I wanted. No complaints whatsoever! Fast, professional, friendly transaction! I will definitely be returning to these 3 individuals, for my future car needs! More

Great when I purchased my 2021 Equinox. Now that it is totaled, extremely difficult in getting refund on $4,000 Extended Service Contract. No communication. Disappointed. Now that it is totaled, extremely difficult in getting refund on $4,000 Extended Service Contract. No communication. Disappointed. More

They are scam artists. I gave deposit 23 z06 they refuse to give refund. Say they need more proof of paying them in cash I gave deposit 23 z06 they refuse to give refund. Say they need more proof of paying them in cash More

Worst dealership experience in my life. I placed order for 2 vehicles. Sales guy didn't demonstrate professionalism. He got very upset and threatened to report me(Not sure to who) when I to I placed order for 2 vehicles. Sales guy didn't demonstrate professionalism. He got very upset and threatened to report me(Not sure to who) when I told him that I found vehicles I wanted at other dealerships readily available. That's like telling customer to buy only at Walmart not Meijer or Target. These types of sales people ruin car buying/ordering process. Now he wouldn't return my calls to tell me about procedure to get deposit back. Sales guy's name Jacob Daniel. Do not deal with him unless you like being yelled and threatened. More