Feldman Chevrolet of Novi

Great customer service! I really love the service that i receive. The staff is always very helpful and friendly. They always take the time to explain everything and the wait I really love the service that i receive. The staff is always very helpful and friendly. They always take the time to explain everything and the wait time is excellent. More

Great purchase experience Matt showed me the benefits of my new car, stayed late and helped me find the right vehicle for me. Finance didn’t push warranties on me but made sure Matt showed me the benefits of my new car, stayed late and helped me find the right vehicle for me. Finance didn’t push warranties on me but made sure I understood their benefit and tied their features to my personal needs More

Repeat business Had my oil changed. As always attention to detail from Eric in the service department. Always and will continue to have my cars serviced here. Had my oil changed. As always attention to detail from Eric in the service department. Always and will continue to have my cars serviced here. More

Best Dealer Experience! I Had the best car dealer experience in my 35+ years ordering new cars! Received my new Bolt EV ordered from the factory in a little over 4 weeks. I Had the best car dealer experience in my 35+ years ordering new cars! Received my new Bolt EV ordered from the factory in a little over 4 weeks. Salesperson April Iuga did an excellent job of keeping me informed of the status of my order throughout the entire process. I recommend Feldman Chevrolet of Novi to anyone in SE Michigan looking to buy or lease a new Chevrolet Bolt EV or any Chevrolet vehicle. More

Awesome Service Department I Love going to Feldman Chevrolet Novi because of the impeccable service demonstrated by Eric Tippett in the service department. He is the best. I on I Love going to Feldman Chevrolet Novi because of the impeccable service demonstrated by Eric Tippett in the service department. He is the best. I only go for the service department. I have not had a good experience with my 2011 Equinox and I am always in the service department for repairs. Eric always demonstrate great customer service;even when he is delivering bad news. More

good deal fair price I traded in my Equinox lease early for a new 2018 lease on another Equinox. Paul Gardulski was very helpful in getting me the car I wanted. Everyone I I traded in my Equinox lease early for a new 2018 lease on another Equinox. Paul Gardulski was very helpful in getting me the car I wanted. Everyone I worked with at the dealership were gracious and happy for my business. No problems except for a windshield washer senser part that need to be ordered. It was replaced within a few days and so far I am extremely happy with the suv. More

Always great service I only go there for service. The one time I had a question they apologized and gave me 3 free oil changes for not explaining it better in the first p I only go there for service. The one time I had a question they apologized and gave me 3 free oil changes for not explaining it better in the first place. More

Not family friendly This dealership appears to employ unprofessional staff that is improperly supervised. There is a lot of inappropriate/juvenile talk that takes place w This dealership appears to employ unprofessional staff that is improperly supervised. There is a lot of inappropriate/juvenile talk that takes place within earshot of customers. The sales and administrative staff seemed to group up and whisper/giggle/flirt with eachother constantly... even as customers are walking/waiting around. They have the TMZ channel on in the waiting area with the volume up, which at the time was talking about sexual/inappropriate subject matter. Nobody working there seemed to realize this. Wife and I purchased a vehicle and had to make several trips to the dealership. We took our daughter along the first time but NOT any subsequent times. They were not unfriendly but seemed naive to what makes a professional environment. That or they have ineffective supervisors. Otherwise, they are an average dealership. More

Overly Grateful I was discourage when I came due to the fact I went somewhere else and they didn't try to match the price I saw on line that your inventory had. I did I was discourage when I came due to the fact I went somewhere else and they didn't try to match the price I saw on line that your inventory had. I didn't get a call back from that dealership when he said he will ask his sales manager. So me being discouraged I was expecting the same scenario. But Thomas Beemer was the first person I saw as I was walking to the door and he greeted me with the most pleasant smile and attitude. He asked me if I had a salesperson and I said no, but I told him I talked to a customer rep and she said ask for Saun the Sales manager. My experience was not what i expected. I was showed love, I mean unconditional love. I told them what my credit union offered me in terms of being financed and they help me find a creditor that has beat the my credit union. They went out their way for me and I am very touched. I always have had used cars but never a brand new one. Thank you for being in business and the staff you have that helped me along the way. I'll be back................ More

Repeat Business as usual. No problems service and sales were great. Worked with Dan P. He took care of all our needs during the whole process for the 2nd tim Business as usual. No problems service and sales were great. Worked with Dan P. He took care of all our needs during the whole process for the 2nd time in 6 months. Will definitely keep going here for our new cars. More