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Feldman Chevrolet of Novi

Novi, MI

3.2
350 Reviews
Being Michigan’s #1 Chevy Dealer has several advantages for our customers. We offer the largest inventory of all new Chevys. Over 5,500 new and pre-owned vehicles available every day. All models, all styles, all colors at any of our five convenient locations. Every pre-owned vehicle is sold with our exclusive 3 Day Buy Back Guarantee. Buy it, love it, or bring it back, it’s that simple. It’s the Feldman way of making sure each and every customer is completely satisfied with their pre-owned vehicle! Call a Feldman of Novi representative at (888) 399-4203 and set your appointment TODAY. For your convenience, we are open every Saturday from 10am to 4pm!
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42355 Grand River Ave

Novi, MI

48375

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Showing 350 reviews

March 28, 2018

Check up of the car for a trip from Michigan to Texas Keith and his team did a excellent job checking my car No car problems so far and I am in Texas. The kind of service I get from Keith and his coworke More

by WhiteGhost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in the service department.
March 26, 2018

Helpful and attentive. I worked with Garret Bolton and Trevor Accorsi. These gentlemen worked with me to make sure my new car meets all of my disabled mothers' needs. More

by Freiburgerj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Bolton, Trevor Accorsi
March 21, 2018

Constant delays I have used Feldman Chevrolet for several fixes when I purchased my 2017 Trax LT as it was close to my work. First The was a manufacturing issue with More

by Smiles327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Accorsi
Mar 27, 2018 -

Feldman Chevrolet of Novi responded

Good Afternoon, My name is Briana Doolan, Used Car Administrative Assistant with Feldman Chevrolet of Novi. I want to first thank you for allowing us some insight into your experience here at Feldman, and I also want to apologize that your experience was a poor one. We do pride ourselves in our customer service and therefore, I would love to discuss the experience with you further to ensure that we can fix any mistakes made on our end and perhaps make this experience up to you. Is there a good time for us to discuss? Also, what is the best phone number for you? Thank you for your time, and I look forward to speaking with you soon.

March 21, 2018

Exciting New Traxx Just met with Jake and Howard at Feldman Chevrolet in Novi. It has been a very great experience. They are very helpful and knowledgeable. They have More

by Mcg31718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wickings
March 20, 2018

Lease Steven took the extra time and energy to truly take care of me. Very down to earth, genuine salesman that was not pushy at all. Would recommend him to More

by seerett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Taylor
March 17, 2018

Regular Car sales experience This was a regular car sales experience. The salesman was pleasant and presented a deal, but seemed to have more room to negotiate. Make your offer as More

by CADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Gray
March 17, 2018

I will never buy from anyone else I called in orginally and spoke with Samanthya, she was extrememly helpful and set me up to speak with Howard. He showed me the different options and More

by DaltonsMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samanthya Schild, Howard Wickings
March 17, 2018

Excellent customer service Howard was a true pleasure to work with. I called on a whim and drove away in a new vehicle the next day. I received great pricing, a fair trade in an More

by thweingarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wickings
March 15, 2018

Looking for a newer car I was looking for a newer car for a while. When I went to the dealer I was approached by Howard Wicking. He helped me for three days to look for the c More

by Renee132383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wickings
March 12, 2018

Stay away from this dealership, PLEASE READ BELOW!!!!!!!! The mechanics failed to diagnose the issue with my Chevy Cruze the first time I brought the Cruze in for a coolant leak and idling rough when the car More

by jdarr9312
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Eric Tippet
Mar 27, 2018 -

Feldman Chevrolet of Novi responded

Good Afternoon, My name is Briana Doolan, Used Car Administrative Assistant with Feldman Chevrolet of Novi. I want to first thank you for allowing us some insight into your experience here at Feldman, and I also want to apologize that your experience was a poor one. We do pride ourselves in our customer service and therefore, I would love to discuss the experience with you further to ensure that we can fix any mistakes made on our end and perhaps make this experience up to you. Is there a good time for us to discuss? Also, what is the best phone number for you? Thank you for your time and I look forward to speaking with you soon!

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