Back

Feldman Chevrolet of Novi

Novi, MI

3.1
338 Reviews

42355 Grand River Ave

Novi, MI

48375

Directions

By Type

Showing 338 reviews

March 21, 2018

Constant delays I have used Feldman Chevrolet for several fixes when I purchased my 2017 Trax LT as it was close to my work. First The was a manufacturing issue with More

by Smiles327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor Accorsi
Mar 27, 2018 -

Feldman Chevrolet of Novi responded

Good Afternoon, My name is Briana Doolan, Used Car Administrative Assistant with Feldman Chevrolet of Novi. I want to first thank you for allowing us some insight into your experience here at Feldman, and I also want to apologize that your experience was a poor one. We do pride ourselves in our customer service and therefore, I would love to discuss the experience with you further to ensure that we can fix any mistakes made on our end and perhaps make this experience up to you. Is there a good time for us to discuss? Also, what is the best phone number for you? Thank you for your time, and I look forward to speaking with you soon.

March 20, 2018

Exciting New Traxx Just met with Jake and Howard at Feldman Chevrolet in Novi. It has been a very great experience. They are very helpful and knowledgeable. They have More

by Mcg31718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wickings
March 19, 2018

Lease Steven took the extra time and energy to truly take care of me. Very down to earth, genuine salesman that was not pushy at all. Would recommend him to More

by seerett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Taylor
March 17, 2018

Regular Car sales experience This was a regular car sales experience. The salesman was pleasant and presented a deal, but seemed to have more room to negotiate. Make your offer as More

by CADAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Gray
March 17, 2018

Excellent customer service Howard was a true pleasure to work with. I called on a whim and drove away in a new vehicle the next day. I received great pricing, a fair trade in an More

by thweingarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wickings
March 17, 2018

I will never buy from anyone else I called in orginally and spoke with Samanthya, she was extrememly helpful and set me up to speak with Howard. He showed me the different options and More

by DaltonsMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samanthya Schild, Howard Wickings
March 15, 2018

Looking for a newer car I was looking for a newer car for a while. When I went to the dealer I was approached by Howard Wicking. He helped me for three days to look for the c More

by Renee132383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wickings
March 12, 2018

Stay away from this dealership, PLEASE READ BELOW!!!!!!!! The mechanics failed to diagnose the issue with my Chevy Cruze the first time I brought the Cruze in for a coolant leak and idling rough when the car More

by jdarr9312
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Tippet
Mar 27, 2018 -

Feldman Chevrolet of Novi responded

Good Afternoon, My name is Briana Doolan, Used Car Administrative Assistant with Feldman Chevrolet of Novi. I want to first thank you for allowing us some insight into your experience here at Feldman, and I also want to apologize that your experience was a poor one. We do pride ourselves in our customer service and therefore, I would love to discuss the experience with you further to ensure that we can fix any mistakes made on our end and perhaps make this experience up to you. Is there a good time for us to discuss? Also, what is the best phone number for you? Thank you for your time and I look forward to speaking with you soon!

March 10, 2018

Awesome experience with Trevor Trevor was awesome salesman. He gave us his in divided attention. He worked with us and explained everything about our new vehicle. No pressure on More

by Happyhusbandequinox
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Accorsi
March 09, 2018

First time to Feldman Our sales person Steven Taylor was helpful and patient,accommodating and professional. Alex from financing was also very professional and made everyth More

by Davis224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex from financing, Steven Taylor
...
22
...