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Feldman Chevrolet of Novi

Novi, MI

3.1
338 Reviews

42355 Grand River Ave

Novi, MI

48375

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Showing 338 reviews

October 17, 2018

On line purchase I purchased a 2016 Volkswagen from this dealership. Once they received my money they dropped me like a hot potatoe. It took them approximately 1 month More

by 2016 Volkswagen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JC. I Che ked Charlie Webb just to be able to submit this. Charlie Webb had nothing to do with my dealings with JC, Charlie Webb
September 22, 2018

I would avoid Marty Feldman Novi I would avoid the place. Looks like a legitimate car dealer from t6he outside. But under the disguise of a reputable looking car dealer was Absolutely More

by alguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used car finance guy, and salesman
September 19, 2018

They play a game with the pricing They wasted my time playing games with the pricing. I would not trust these people at all. The sales person kept running the okey-doke and checking wi More

by Edward
Recommend Dealer
No
Employees Worked With
Chad and his manager.
September 16, 2018

Lease Amanda handled my lease, and she turned a process that I was dreading, into a very pleasant experience. She is very professional and dedicated to taki More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Pineiro
August 24, 2018

Similar story to the most recent - bait and switch tactics A similar experience to those cited below. They had a great lease price advertised, but of course when you go in they are out of 2018's. This happen More

by Disappointed Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Ali
August 08, 2018

Inaccurate pricing Advertisement do NOT display honest pricing. Chatted with 2 associates, spoke on the phone with 2 associates, and e-mailed with an associate. All co More

by VERY DISAPPOINTED
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Would have to check notes at home.
July 16, 2018

Just another bait and switch. Feldman Chevrolet of Novi, Thank you for wasting hours of my life tonight. After I saw the ad, I assumed there would be some hidden costs. I made seve More

by needsatruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Brown
July 06, 2018

Not recommended it seems the people doesn't have enough knowledge about their job, they refuse to explain and take responsibilities for their mistake, they don't even More

by Somayeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor Accorsi
July 06, 2018

Disappointing Experience ! At first we thought they did a good job. We closed the deal and walked out. A few weeks later, we received a call that we owe the dealership another $ More

by ACustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Hawes, Trevor Accorsi
June 26, 2018

Wonderful car, excellent service! I chose Feldman Chevrolet with the intentions of purchasing a reliable used vehicle. Never having purchased a car before, I had little idea of what to More

by mikpolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theon Delgado
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