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Feldman Chevrolet of Novi
Novi, MI
346 Reviews
Being Michigan’s #1 Chevy Dealer has several advantages for our customers. We offer the largest inventory of all new Chevys. Over 5,500 new and pre-owned vehicles available every day. All models, all styles, all colors at any of our five convenient locations. Every pre-owned vehicle is sold with our exclusive 3 Day Buy Back Guarantee. Buy it, love it, or bring it back, it’s that simple. It’s the Feldman way of making sure each and every customer is completely satisfied with their pre-owned vehicle! Call a Feldman of Novi representative at (888) 399-4203 and set your appointment TODAY. For your convenience, we are open every Saturday from 10am to 4pm!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 346 reviews
February 20, 2019
Great customer service I came looking to buy a used car, I wasn't quite sure what I was looking for, but Theon made it a great experience. I went to a dealer a few days befo I came looking to buy a used car, I wasn't quite sure what I was looking for, but Theon made it a great experience. I went to a dealer a few days before coming to Feldman and I wasn't given the time of day by anyone there. I look forward to going back to Theon and everyone else at Feldman and I will definitely be recommending them to everyone! More
by Leila
Employees Worked With
Theon Delgado
February 19, 2019
Great dealership I leased 3 cars from this location and they took care of my family and friends. I would highly recommend this dealership. They always make sure they I leased 3 cars from this location and they took care of my family and friends. I would highly recommend this dealership. They always make sure they take care of all their loyal customers. More
by buddrive2
Employees Worked With
January 22, 2019
Wonderful My experience at Feldman Chevrolet of Novi was exceptional. Very kind, caring, and professional people. They worked with me and catered to my requests My experience at Feldman Chevrolet of Novi was exceptional. Very kind, caring, and professional people. They worked with me and catered to my requests. 10/10 recommend. More
by sjacks11
Employees Worked With
Theon Delgado
January 05, 2019
They get what they want than ignore their customers My husband purchased a 2015 Camero Coupe on 07/10/2018 and I (his wife) returned the car 08/07/2018 due to his tragic death. (Not even a month My husband purchased a 2015 Camero Coupe on 07/10/2018 and I (his wife) returned the car 08/07/2018 due to his tragic death. (Not even a month later.) I was offered $8,000 less for the Camero than my husband paid for it but C.J said I would also receive $2,000 back for a extra warranty that my husband purchased. C.J said in 2 weeks I would receive a check for the car and the check for the warranty would take 2 months to arrive. After 2 weeks the check for the car never came. I called C.J every other day only to get a answering machine. He never returned my call until 08/30/2018 telling me to come and get the title of the car and have it put in my name (C.J should have known this from the start, he works at a car dealership!) I got the title the same day and went to the sec of state (waited 5 hours) went back to the dealership to C.J and he took the title but told me to come back to get the check because it was late and the office was closed 6p.m. The next day I got the check and ask again if I had to fill out something for the warranty. C.J said no I did not and I will receive the check for the warranty in 2 months. Well, it is Christmas tomarrow, 4 months have past and still no warranty check. I called C.J on 11/29/2018-12/10/2018 & 12/15/2018 I left messages but he does not return my calls. I wrote the customer care manager Angela Zerbel Feldman Chevrolet of Novi and she e-mailed me back saying she would give my complaint to someone that handles warranties. Nothing!!!!!!! 1/5/2019 STILL NOTHING. More
by camer0
Employees Worked With
Jean Claude Soloman (Used Car Manager) and Angela Zerbel
December 18, 2018
Outstanding! Mr. Theon Delgado is the absolute best. When I arrived , he was the first to greet me. He listened to everything I had to say about what I wanted and Mr. Theon Delgado is the absolute best. When I arrived , he was the first to greet me. He listened to everything I had to say about what I wanted and what my budget was. He worked hard to get exactly what I was asking for. I felt completely comfortable throughout the entire visit all thanks to his superior customer service skills. If anyone wants to visit a dealership , go to the Feldman Chevy of Novi and ask for Mr. Theon Delgado. More
by Mtthwdickey
Employees Worked With
Theon Delgado
December 14, 2018
Joke of an experience These guys did not disclose multiple issues with the vehicle prior to selling it to us. They gave us a hard time in trying to get these issues fixed These guys did not disclose multiple issues with the vehicle prior to selling it to us. They gave us a hard time in trying to get these issues fixed - we had purchase ~$3000 in warranties, so this was a surprise. Once we got them to fix it for free (doing the right thing in my opinion), there were 3-5 different times we were promised a call back and did not get it anywhere close to the timeframe promised. There were issues that were supposed to be fixed on a Tuesday, but due to lack of communication, didn't get fixed until Thursday - they kept the car those days. I'm keeping it short for fear of this review no longer being effective. My biggest disappointment so far has been the guy fixing the paint magically messed up the fender too. Awesome work. This is a great company to go with if you like wasting time, don't want a properly working vehicle, or want to waste your time spinning in circles while these guys try to figure out how to do their jobs. Jean-Claude Soloman George Hawas Joshua Haron Matt Sayyae These are the guys you can depend on to create this garbage experience. More
by FeldmanIsGarbage
Employees Worked With
Brad Smith
December 04, 2018
Buying a new car? Moe was an excellent sales rep. He listened well and knew what we wanted in a new vehicle. He was able to find a car that fit our needs and budget! Moe was an excellent sales rep. He listened well and knew what we wanted in a new vehicle. He was able to find a car that fit our needs and budget! More
by Bongruetz
Employees Worked With
Moe Hallani
November 28, 2018
Worst experience ever Service dept. unresponsive, unhelpful,dismissive. Sales dept. promises unfulfilled, unhelpful, arrogant, dismissive. Management the same. After 20 Service dept. unresponsive, unhelpful,dismissive. Sales dept. promises unfulfilled, unhelpful, arrogant, dismissive. Management the same. After 20 years a customer, no more. No more Chevrolets. NO more Feldman. More
by Goodby
Employees Worked With
Other Employees :
Jason Pangman, Mark Saye, George Hawes ( never responded)
November 25, 2018
Professional and willing to work with you Dealership was clean and immediately received service from Dan Schulte, Sales representative. Dan was very professional and not pushy. Was willing t Dealership was clean and immediately received service from Dan Schulte, Sales representative. Dan was very professional and not pushy. Was willing to negotiate/work on price. Would work with Dan again! More
by lzflyfish
Employees Worked With
Dan Schulte
November 22, 2018
Bought new 2019 Camaro Vary understanding, good with numbers, and hard worker. I wish him a long and successful career. The whole Feldman team which included Trevor Accorsi, Vary understanding, good with numbers, and hard worker. I wish him a long and successful career. The whole Feldman team which included Trevor Accorsi, made my whole experience enjoyable. More
by Jay
Employees Worked With
Trevor Accorsi
