Feldman Chevrolet of Novi

Outstanding! Mr. Theon Delgado is the absolute best. When I arrived , he was the first to greet me. He listened to everything I had to say about what I wanted and Mr. Theon Delgado is the absolute best. When I arrived , he was the first to greet me. He listened to everything I had to say about what I wanted and what my budget was. He worked hard to get exactly what I was asking for. I felt completely comfortable throughout the entire visit all thanks to his superior customer service skills. If anyone wants to visit a dealership , go to the Feldman Chevy of Novi and ask for Mr. Theon Delgado. More

Joke of an experience These guys did not disclose multiple issues with the vehicle prior to selling it to us. They gave us a hard time in trying to get these issues fixed These guys did not disclose multiple issues with the vehicle prior to selling it to us. They gave us a hard time in trying to get these issues fixed - we had purchase ~$3000 in warranties, so this was a surprise. Once we got them to fix it for free (doing the right thing in my opinion), there were 3-5 different times we were promised a call back and did not get it anywhere close to the timeframe promised. There were issues that were supposed to be fixed on a Tuesday, but due to lack of communication, didn't get fixed until Thursday - they kept the car those days. I'm keeping it short for fear of this review no longer being effective. My biggest disappointment so far has been the guy fixing the paint magically messed up the fender too. Awesome work. This is a great company to go with if you like wasting time, don't want a properly working vehicle, or want to waste your time spinning in circles while these guys try to figure out how to do their jobs. Jean-Claude Soloman George Hawas Joshua Haron Matt Sayyae These are the guys you can depend on to create this garbage experience. More

Buying a new car? Moe was an excellent sales rep. He listened well and knew what we wanted in a new vehicle. He was able to find a car that fit our needs and budget! Moe was an excellent sales rep. He listened well and knew what we wanted in a new vehicle. He was able to find a car that fit our needs and budget! More

Worst experience ever Service dept. unresponsive, unhelpful,dismissive. Sales dept. promises unfulfilled, unhelpful, arrogant, dismissive. Management the same. After 20 Service dept. unresponsive, unhelpful,dismissive. Sales dept. promises unfulfilled, unhelpful, arrogant, dismissive. Management the same. After 20 years a customer, no more. No more Chevrolets. NO more Feldman. More

Professional and willing to work with you Dealership was clean and immediately received service from Dan Schulte, Sales representative. Dan was very professional and not pushy. Was willing t Dealership was clean and immediately received service from Dan Schulte, Sales representative. Dan was very professional and not pushy. Was willing to negotiate/work on price. Would work with Dan again! More

Bought new 2019 Camaro Vary understanding, good with numbers, and hard worker. I wish him a long and successful career. The whole Feldman team which included Trevor Accorsi, Vary understanding, good with numbers, and hard worker. I wish him a long and successful career. The whole Feldman team which included Trevor Accorsi, made my whole experience enjoyable. More

A great experience! Jeff and the Feldman team which included Trevor and Tyler made my whole experience enjoyable. I hadn't purchased a vehicle in quite a long time, and Jeff and the Feldman team which included Trevor and Tyler made my whole experience enjoyable. I hadn't purchased a vehicle in quite a long time, and they helped me to get through it. The teamwork was wonderful. More