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Feldman Chevrolet of Novi

Novi, MI

3.1
338 Reviews

42355 Grand River Ave

Novi, MI

48375

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Showing 338 reviews

March 14, 2019

Took his time with me Very helpful. Took him time going over all parts of the sale. Well organized and very friendly. Gave me a vehicle while I waited for my Bolt to be del More

by Mark mcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schulte
Mar 24, 2019 -

Feldman Chevrolet of Novi responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 08, 2019

This was the very best service I’ve ever had. My experience at Feldman Kia was great. Theon was amazing he explained everything to me even with me texting him late to find how to open my gas tank. More

by ChanelMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theon Delgado
February 20, 2019

Great customer service I came looking to buy a used car, I wasn't quite sure what I was looking for, but Theon made it a great experience. I went to a dealer a few days befo More

by Leila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theon Delgado
Feb 21, 2019 -

Feldman Chevrolet of Novi responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Novi. If you're ever in need of more help, please let us know! We hope you have a wonderful day!

February 19, 2019

Great dealership I leased 3 cars from this location and they took care of my family and friends. I would highly recommend this dealership. They always make sure they More

by buddrive2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Phillips
Feb 21, 2019 -

Feldman Chevrolet of Novi responded

Hello, thank you for leaving us this detailed feedback. Here at Feldman Chevrolet of Novi, we strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

January 22, 2019

Wonderful My experience at Feldman Chevrolet of Novi was exceptional. Very kind, caring, and professional people. They worked with me and catered to my requests More

by sjacks11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theon Delgado
Jan 24, 2019 -

Feldman Chevrolet of Novi responded

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

January 05, 2019

They get what they want than ignore their customers My husband purchased a 2015 Camero Coupe on 07/10/2018 and I (his wife) returned the car 08/07/2018 due to his tragic death. (Not even a month More

by camer0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jean Claude Soloman (Used Car Manager) and Angela Zerbel
Jan 22, 2019 -

Feldman Chevrolet of Novi responded

Hello, thank you for taking the time to leave us this detailed feedback. Excellent customer service is our top priority and we are disappointed to learn that you may have had anything less than a stellar experience with us. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 17, 2018

Outstanding! Mr. Theon Delgado is the absolute best. When I arrived , he was the first to greet me. He listened to everything I had to say about what I wanted and More

by Mtthwdickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theon Delgado
December 14, 2018

Joke of an experience These guys did not disclose multiple issues with the vehicle prior to selling it to us. They gave us a hard time in trying to get these issues fixed More

by FeldmanIsGarbage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Smith
December 04, 2018

Buying a new car? Moe was an excellent sales rep. He listened well and knew what we wanted in a new vehicle. He was able to find a car that fit our needs and budget! More

by Bongruetz
Recommend Dealer
Yes
Employees Worked With
Moe Hallani
November 27, 2018

Worst experience ever Service dept. unresponsive, unhelpful,dismissive. Sales dept. promises unfulfilled, unhelpful, arrogant, dismissive. Management the same. After 20 More

by Goodby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Pangman, Mark Saye, George Hawes ( never responded), Dan Provenzola, Oscar McBain
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