Feldman Chevrolet of Novi

Splendid service We are very thankful to Dan. He helped us to find our car, worked hard to get the best price and he offered his service when we had some complications We are very thankful to Dan. He helped us to find our car, worked hard to get the best price and he offered his service when we had some complications with the financial institute. More

My outlook on service Things was perfessional,they explain everything,offer water and was great through and through. Experiencing the family discount was cool. The name of Things was perfessional,they explain everything,offer water and was great through and through. Experiencing the family discount was cool. The name of my trax little ulgy 😊 More

Took his time with me Very helpful. Took him time going over all parts of the sale. Well organized and very friendly. Gave me a vehicle while I waited for my Bolt to be del Very helpful. Took him time going over all parts of the sale. Well organized and very friendly. Gave me a vehicle while I waited for my Bolt to be delivered, it came from the Lansing office. More

Great customer service I came looking to buy a used car, I wasn't quite sure what I was looking for, but Theon made it a great experience. I went to a dealer a few days befo I came looking to buy a used car, I wasn't quite sure what I was looking for, but Theon made it a great experience. I went to a dealer a few days before coming to Feldman and I wasn't given the time of day by anyone there. I look forward to going back to Theon and everyone else at Feldman and I will definitely be recommending them to everyone! More

Great dealership I leased 3 cars from this location and they took care of my family and friends. I would highly recommend this dealership. They always make sure they I leased 3 cars from this location and they took care of my family and friends. I would highly recommend this dealership. They always make sure they take care of all their loyal customers. More

Wonderful My experience at Feldman Chevrolet of Novi was exceptional. Very kind, caring, and professional people. They worked with me and catered to my requests My experience at Feldman Chevrolet of Novi was exceptional. Very kind, caring, and professional people. They worked with me and catered to my requests. 10/10 recommend. More

They get what they want than ignore their customers My husband purchased a 2015 Camero Coupe on 07/10/2018 and I (his wife) returned the car 08/07/2018 due to his tragic death. (Not even a month My husband purchased a 2015 Camero Coupe on 07/10/2018 and I (his wife) returned the car 08/07/2018 due to his tragic death. (Not even a month later.) I was offered $8,000 less for the Camero than my husband paid for it but C.J said I would also receive $2,000 back for a extra warranty that my husband purchased. C.J said in 2 weeks I would receive a check for the car and the check for the warranty would take 2 months to arrive. After 2 weeks the check for the car never came. I called C.J every other day only to get a answering machine. He never returned my call until 08/30/2018 telling me to come and get the title of the car and have it put in my name (C.J should have known this from the start, he works at a car dealership!) I got the title the same day and went to the sec of state (waited 5 hours) went back to the dealership to C.J and he took the title but told me to come back to get the check because it was late and the office was closed 6p.m. The next day I got the check and ask again if I had to fill out something for the warranty. C.J said no I did not and I will receive the check for the warranty in 2 months. Well, it is Christmas tomarrow, 4 months have past and still no warranty check. I called C.J on 11/29/2018-12/10/2018 & 12/15/2018 I left messages but he does not return my calls. I wrote the customer care manager Angela Zerbel Feldman Chevrolet of Novi and she e-mailed me back saying she would give my complaint to someone that handles warranties. Nothing!!!!!!! 1/5/2019 STILL NOTHING. More