Feldman Chevrolet of Novi

A wonderful experience Theon Delgado really helped me out and put me into a really nice vehicle. This was my first time financing and they made me feel completely comfortabl Theon Delgado really helped me out and put me into a really nice vehicle. This was my first time financing and they made me feel completely comfortable with my purchase. I would definitely recommend Feldman of Novi to anyone who is looking for a vehicle!!! More

2018 Malibu with Theon Theon was very patient and accommodating with us. He listened to our needs and did not try to upsell us on something we didn’t need. I liked how he ga Theon was very patient and accommodating with us. He listened to our needs and did not try to upsell us on something we didn’t need. I liked how he gave us space and time to select the right vehicle for us. More

Great customer service David was a big help when I called the dealership to fix my air conditioning. I had a bad experience once before at a dealership, but this Novi locati David was a big help when I called the dealership to fix my air conditioning. I had a bad experience once before at a dealership, but this Novi location is so nice. Even the car transporters were kind to me. More

They did good I went there looking for a particular truck which wasnt available so the salesman helped me find another that was optioned the same. I am happy with t I went there looking for a particular truck which wasnt available so the salesman helped me find another that was optioned the same. I am happy with the truck and the whole experience. More

Another satisfied customer I had a great experience at this dealership! Although they’re repairing the parking lot, the dealership was clean. Everyone I encountered was very fri I had a great experience at this dealership! Although they’re repairing the parking lot, the dealership was clean. Everyone I encountered was very friendly and welcoming. My consultant was very knowledgeable and informative. I definitely will recommend this dealership to friends and family! More

Nice truck, fair price The truck I went in to see seemed like just the vehicle I wanted. The salesman (Kenny) was very helpful and politely persistent. I would deal with h The truck I went in to see seemed like just the vehicle I wanted. The salesman (Kenny) was very helpful and politely persistent. I would deal with him again. More

My wife LOVES her new Traverse!!! Walked into Feldman Chevrolet on Sat to price a new vehicle for my wife. We left 2 hours later after ordering a brand new Chevy Traverse. My wife wa Walked into Feldman Chevrolet on Sat to price a new vehicle for my wife. We left 2 hours later after ordering a brand new Chevy Traverse. My wife wanted custom options and a specific paint color that the dealer didn't have in stock. Dan Provenzola took excellent care of us and has since built a relationship with us that will keep us coming back. The vehicle arrived ahead of schedule, we picked it and she just loves it!!! The new features that Chevy included from the previous model are incredible. The heated and cooled leather seats keep my comfortable in any season. Feldman called to ensure we were satisfied, follows up on any requests you have and is all about going the extra mile. Love to popcorn and bottled water provided also!!! Don't hesitate to check them out. Bigger isn't always better but when it comes to personal touches, Feldman completely satisfied us. More

Trustworthy Salesman/Dealership This is my second vehicle from Feldman and first from Theon. Theon and the dealership as a whole are more concerned with working with you and your spe This is my second vehicle from Feldman and first from Theon. Theon and the dealership as a whole are more concerned with working with you and your specific needs as opposed to pushing vehicles on people. Would definitely recommend Theon and Feldman! More

A pleasurable experience! I called regarding a specific vehicle and and set an appointment with Theon Delgado a sales representative with Feldman KIA. When I arrived I was prom I called regarding a specific vehicle and and set an appointment with Theon Delgado a sales representative with Feldman KIA. When I arrived I was promptly greeted and introduced to Theon. After talking for a little while the vehicle I was interested in was waiting in front for the test drive. He took his time thoroughly going over all the features without rushing, and listened to all of my concerns. Once back at the dealership we went over pricing and I was offered a few different options that would best suit my needs. Theon worked hard to get me a fantastic deal and one that I was extremely comfortable with. When I arrived to pick up the car, he had it ready detailed and filled with gas. From the beginning to the end of the transaction everyone involved was extremely professional and courteous. I would highly recommend both Theon Delgado and Feldman KIA. More

Warned Not to Visit This Place They were pushy, they charge at you as you step in the door like used furniture salespeople, nothing like other more comforting places just down the They were pushy, they charge at you as you step in the door like used furniture salespeople, nothing like other more comforting places just down the road. After withholding information to an uninformed customer, they rushed to get me into a deal, could not read my hesitation and pushed a deal through. then 24 hours later when I was hit with bad news that my son needed $18,000 worth of neurological intervention that was not covered by insurance, they wouldn't work with me to do a new deal even though I had not even test driven the vehicle since it "wasn't available” the 36 hours earlier I'm responsible for my actions, but there are times is life when we do things for just the right reason and bend over backwards when the time is right. They didn't try to help at all, they were just so happy to move another vehicle off their lot and honestly, if you look at other dealers those other places have decidedly better deals. I thought i was under the gun due to my lease running out just a few hours before i worked with Feldman. They use cheap popcorn and gimmicks to attract people when other dealers use friendly environments and a fair way to get new customers to each salesperson instead of having them move quickly towards you as you enter their space. The manager was so flippant and standoffish, he was basically saying screw you, you signed the deal, i don't care about you as a person, that only counts BEFORE you sign and even that is fake. I’m an RN, former firefighter and 2 time vet of Operation Enduring Freedom, i know what it is like to put yourself out for others, these people don’t More