Feldman Chevrolet of Novi

Thank you, Omari in the service department your professionalism and sense of humor was a welcoming way to begin the day. You provided regular updates on the status of my car and it was finished jus professionalism and sense of humor was a welcoming way to begin the day. You provided regular updates on the status of my car and it was finished just when you said it would be. I look forward to working with you again in the future. I gave 3 stars for price because dealership prices are always higher so I expect the quality to match the price. More

It's been a long time since I had what I would call perfect experience at a car dealership. Danny and Francis did an excellent and professional job representing Feldman Chevrolet when it comes to great perfect experience at a car dealership. Danny and Francis did an excellent and professional job representing Feldman Chevrolet when it comes to great service. More

great experience buying our "new" used truck. danny was very professional and personable and got us an excellent deal on the extended warranties for the truck as well as honoring an advertised online drop very professional and personable and got us an excellent deal on the extended warranties for the truck as well as honoring an advertised online drop in price change on the truck that occurred while we were in the process of purchasing the truck! More

Amazing service! They went above an beyond for me. I will definitely be coming back to them for any of my car needs! Words can not describe how happy i am with feldman Chevrolet! will definitely be coming back to them for any of my car needs! Words can not describe how happy i am with feldman Chevrolet! More

Danny and Francis did a great job in my lease swapping. They also ensured to give me a good deal. Good job to Feldman team. They also ensured to give me a good deal. Good job to Feldman team. More

Danny and Francis were very nice and helpful. The made the car buying process very easy. I would recommend them to all of my friends. the car buying process very easy. I would recommend them to all of my friends. More

This is why “in person” car dealerships are still needed. These people were refreshing to deal with. No BS. No games. And my sale wasn’t easy.... I made them work...and they busted their tails for me. Could These people were refreshing to deal with. No BS. No games. And my sale wasn’t easy.... I made them work...and they busted their tails for me. Could not be happier. Ask for Mark...this man will take care of you. More

I do not recommend going to Feldman. I leased a Tahoe in December and returned a lease on a Traverse. It is February and Feldman still has not grounded the lease for my Traverse. GM Financial still is holdi December and returned a lease on a Traverse. It is February and Feldman still has not grounded the lease for my Traverse. GM Financial still is holding me accountable for my Traverse lease and I have not possessed the car for almost two months. In my new lease agreement, Feldman agreed to pay the last two months of my lease and because the have not properly grounded my lease I was charged another payment before I could properly coordinate with GM Financial. The response to emails over the past month have not been responded to properly. During the purchase of my new lease, the car we agreed to purchase was not on the lot and in transit. My wife and I agreed to pay a deposit or sign something to hold the car for us but were told that is not how Feldman works. We have to sit an extra 2 hours at the dealership waiting to have the lease agreement drawn up so we could sign and pay our down payment. In essence I had to pay for a vehicle I did not actually have possession of for another week. When I picked up my new vehicle, I was not given my lease documents or registration and had to ask once I got home. All in all this is the worst dealership experience that I have ever had and will not be going back to Feldman. They will do anything to put you into a vehicle and put the money in their pocket but will not give you the proper service that you expect from the quality dealership. More

Very nice group of people and super clean environment. Would highly recommend visiting Feldman Chevrolet for you next vehicle. I leased a new Trail Blazer and it a very nice ride. Would highly recommend visiting Feldman Chevrolet for you next vehicle. I leased a new Trail Blazer and it a very nice ride. More

One of the worst experiences I have EVER had at a car dealership! Went in to purchase a new 2021 Chevy Trailblazer after already checking out the car at other dealerships. Our salesman Jacob, first said dealership! Went in to purchase a new 2021 Chevy Trailblazer after already checking out the car at other dealerships. Our salesman Jacob, first said that they only had one trailblazer to test drive, and it was not what I wanted, since I already knew what I wanted! Jacob, then said that he could get the car that I wanted from another dealership and it would be delivered 2 weeks later, which I was happy with. I was able to get a good deal and was satisfied and looking forward to my new car and completed all my paperwork so I could just drive away when the car came... or so I thought. I got a call a week and a half later saying my car had been delivered and to come to the dealership. When I arrived, I was told that they sold the car that I already purchased to someone else and they did not have a car for me!!! They were quickly able to find the same car at another dealership and had it the next day at Feldman. The problem is that all the paperwork that I already did and was submitted was with the old car's information. My insurance, registration, and GM financial information was ALL WRONG because of Feldman's mistakes and it has been over a month of trying to fix all of the issues that the dealership has caused! So disappointed in the service and the runaround that I have had to deal with because of a mistake on the dealership. Overall I am happy with my car, just not my experience!!!!! More