Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,069 Reviews of Feldman Chevrolet of New Hudson - Service Center
Worst place, worst employees, worst service, worst of the worst! I leased a Silverado trail boss back in 2019, when the lease was up I decided to buy it out. After everything was said and done I ended up pay worst! I leased a Silverado trail boss back in 2019, when the lease was up I decided to buy it out. After everything was said and done I ended up paying more than the original sticker price of the vehicle, after I made 2 years of lease payments. I also purchased the warranty which wasn’t cheap. Then when the back window started leaking when it rained I took it to my local shop who I know all the employees personally, they diagnosed the issue as the seal around the third brake light on the cab, they removed my headliner and found the leak. Unfortunately the warranty company refused to let them fix it so I was forced to take it to Feldman, I told them I believed the leak was coming from that brake light and they said they would check it, but they didn’t. They said the entire back window needed to be replaced and my warranty wouldn’t cover it. When I asked if they removed my headliner they said yes, which was a lie. Then they quickly changed their answer and said that they actually didn’t take the headliner down to investigate the area of my concern…when I explained that another shop diagnosed the problem they laughed and told me not to trust those other shops, and they don’t care what th other mechanics told me. Then they proceeded to charge me a $170 diagnostic fee even though they didn’t do anything. I contacted the service manager and he told me I’m not getting my money back and basically “just deal with it” was his response. Then I emailed the dealership manager and I never got a response. I this place is into rip everyone off, I’m shocked they’re still in business. Catching them in a lie was bittersweet, but nothing ever got done about it. They are criminals. More
I recently purchased a 2024 Silverado 1500 LTZ, on my 1st Day the truck broke down. Feldman dealership towed the vehicle, provided me a loaner and got my truck taken care of. As frustrating and mad as I was, Day the truck broke down. Feldman dealership towed the vehicle, provided me a loaner and got my truck taken care of. As frustrating and mad as I was, the service manager Deb, did an awesome job even when I was upset. More
Great and very professional dealership. Very knowledgeable and explained in detail what is needed and how long it would take. Offered rides both ways to and from home Very knowledgeable and explained in detail what is needed and how long it would take. Offered rides both ways to and from home More
Very friendly and kind. Very little wait time and pleasant. Even washed my vehicle,! Awesome! Very little wait time and pleasant. Even washed my vehicle,! Awesome! More