Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,069 Reviews of Feldman Chevrolet of New Hudson - Service Center
Service Advisor was quick, courteous and took care of everything, verified my service request and took the time to show me what was performed and why everything, verified my service request and took the time to show me what was performed and why More
I was called by Feldman to come in and discuss early termination of lease. Came in and dealer looked at my records and said my payment was too low couldn't do anything. Why didn't he check before we c termination of lease. Came in and dealer looked at my records and said my payment was too low couldn't do anything. Why didn't he check before we came in and wasted our time. In dealership a whole 5 minutes TOTAL WASTE OF TIME. At this time I will turn in my vehicle and shop elsewhere. More
Most of the time i have had a good experience with the service department. This time was significantly poor. My car was in service for over 3 weeks and it is still not done. I will comment when the car service department. This time was significantly poor. My car was in service for over 3 weeks and it is still not done. I will comment when the car is done to see if all was fixed properly. More
I was advised my vehicle’s battery needed to be replaced because it wouldn’t take a charge. My alternator also needed to be replaced as well as the serpentine belt, which I was told was hanging by a thread. because it wouldn’t take a charge. My alternator also needed to be replaced as well as the serpentine belt, which I was told was hanging by a thread. I was quoted close to $1400 for the repairs. I picked up my vehicle and replaced the only thing that was wrong with the vehicle (alternator) less than $300. The battery was able to take a charge and had no problem maintaining voltage, which is the opposite of what the service department advised. The serpentine belt was inspected and didn’t have a single crack in the belt, once again the opposite of what your service department reported. Feldman’s is very dishonest and I would not recommend them in the future. More
The service department refused to repair what was wrong with my truck but wanted to replace a perfectly operational heater core. I even explained the the service manager that I had information from the lea with my truck but wanted to replace a perfectly operational heater core. I even explained the the service manager that I had information from the lead development engineer on the Colorado that disputed the incorrect diagnosis. But apparently that means nothing to him. Way to go Joe. More
wait time was way less than i expected...i was all prepared with my kindle for the wait but i didt even get a chance to get to the book...just a game..no complaints prepared with my kindle for the wait but i didt even get a chance to get to the book...just a game..no complaints More
Great service! Kevin has been wonderful to work with. I have been in twice for an oil change and both times be was great to work with. Great customer service have been in twice for an oil change and both times be was great to work with. Great customer service More