Feldman Chevrolet of New Hudson - Service Center

Quick turn around, repairs made so far have been successful. I would like to see more communication between sales and service. Kevin and Cassidy were great representation of your dealership. successful. I would like to see more communication between sales and service. Kevin and Cassidy were great representation of your dealership. More

I was not in the service center, it was a contactless transaction. Greg Green provided outstanding, seamless, over and above customer service. this is my 4th lease with Greg, he is the best! transaction. Greg Green provided outstanding, seamless, over and above customer service. this is my 4th lease with Greg, he is the best! More

customer service outstanding and knowledeable and never tried to push off any other service that was not needed. i would recommend this service department to any of my friends that needed any auto repair e tried to push off any other service that was not needed. i would recommend this service department to any of my friends that needed any auto repair even with a non g.m. vehicle More

My experience with the Service Department was excellent Very professional. From the sale of my car to the service it was a great experience Feldman is the best Very professional. From the sale of my car to the service it was a great experience Feldman is the best More

Excellent customer service. Representative was courteous, attentive & knowledgeable. Service completed promptly. Sorry I don't recall name of representative. I was satisfied with everything. Thanks attentive & knowledgeable. Service completed promptly. Sorry I don't recall name of representative. I was satisfied with everything. Thanks More

Great check-in service. Quick & easy. Friendly staff. Great check-in service. Quick & easy. Friendly staff. Jessica was polite & friendly to work with. Car was washed but not very well. Oil change was Great check-in service. Quick & easy. Friendly staff. Jessica was polite & friendly to work with. Car was washed but not very well. Oil change was good though. More

I came on with engine light , traction control & stability control lights all on. Needed a loaner & nothing was available until Thursday . Once I got the loaner my car was ready the next day. Jes stability control lights all on. Needed a loaner & nothing was available until Thursday . Once I got the loaner my car was ready the next day. Jessica was very helpful getting things done More

Kevin was very helpful he went above and beyond what he should have done. They make us feel like family will always come back. Thanks should have done. They make us feel like family will always come back. Thanks More

I purchased my car in summer of 2019 and had a pre paid service with my contract. Upon bringing my car in for said service not only was the service not completed I was also charged. I was told they could n service with my contract. Upon bringing my car in for said service not only was the service not completed I was also charged. I was told they could not rotate or inspect my tires since my vehicle is a Ford and I did not have a tire key which was never in my vehicle when I purchased it. I was floored to learn that something so essential would be left out and not discussed at sale. then to be charged $50 for an already paid for service and only getting an oil change and an already free car wash? No one spoke to me about the condition of my oil, filter, or fluids or if anything needed to be checked up on. I was told a manager would be calling to speak to me and have yet to hear from anyone except a message to fill out this survey. I will not be returning to any Feldman for any car related business and am extremely disappointed. I would give zero stars if possible. More

Pete in service was great. Stayed in communication, let me know what to expect, and ensured the service was done on time and before expected! me know what to expect, and ensured the service was done on time and before expected! More