Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,070 Reviews of Feldman Chevrolet of New Hudson - Service Center
Peter and the Service Department did a fantastic job with the LOF and tire rotation on my 2019 Blazer considering that they had a very busy schedule on Monday, November 9, 2020 at the New Hudson location. the LOF and tire rotation on my 2019 Blazer considering that they had a very busy schedule on Monday, November 9, 2020 at the New Hudson location. More
They did their best to get my daughter in and out in less than a half day for her tire replacement which was an unplanned appointment. Thank you! than a half day for her tire replacement which was an unplanned appointment. Thank you! More
Quick appointment and speedy service was great. Received a discount on my oil change which I was not expecting, so that was a nice surprise. Love this dealership. a discount on my oil change which I was not expecting, so that was a nice surprise. Love this dealership. More
Great service from the service department staff. Will be returning again for future service needs on my car. I was treated respectfully and service was quick. returning again for future service needs on my car. I was treated respectfully and service was quick. More
Our service advisor Joe did an excellent job. He made sure all my service needs were taken care of. Also made it possible for me to get to my Drs. appointment. Thanks, John Reynolds sure all my service needs were taken care of. Also made it possible for me to get to my Drs. appointment. Thanks, John Reynolds More
Kevin (Service Advisor) was great to work with (5 stars to him). The mechanic was a slob, oily hand and footprints on my truck that I just had detailed...and more below. Service items: Replace 4 tires to him). The mechanic was a slob, oily hand and footprints on my truck that I just had detailed...and more below. Service items: Replace 4 tires Oil, Lube and filter (Top off fluids (this didn't get done)). Diesel Particulate Filter Regen Freq (warranty recall) Rear Window Defroster Thermal Events (warranty recall) Diesel Engine Block Heater Cord (warranty recall) Recall for engine block heater- On my way home the Coolant Level Low, Add Coolant notification came up. I checked the reservoir and it was empty so I bought some coolant and filled it to the full line. The service notification continued to come up. So far I have added a full gallon of coolant after the engine block heater service and I don't know if I'll need to add more or not. There is a proper way to provide this service and evidently this mechanic didn't follow the proper coolant refill procedure because I can't believe you would send a vehicle back to the customer and expect them to finish your job. Very disappointing. I was offered a free oil change in the future. I'm not looking for a freebee, I would just like to have the job done right the first time. More
I always tell my friends how much I like this dealership. I bought my last car from Damon and he was terrific. Everyone is friendly and helpful, I trust them to take care of my vehicle. I have worked with I bought my last car from Damon and he was terrific. Everyone is friendly and helpful, I trust them to take care of my vehicle. I have worked with Kevin, Joe and now Pete in the Service department and they are always professional, they go the extra mile with customer service. More