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Feldman Chevrolet of New Hudson - Service Center

New Hudson, MI

4.4
3,070 Reviews

3,070 Reviews of Feldman Chevrolet of New Hudson - Service Center

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November 25, 2020

Service was performed and finished earlier than I expected. Location was important both for purchase and service. Have purchased and leased 5 vehicles in the last 4 years from feldman. Always an enjo More

by RWEASTON5350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

Grossly over charged on parts and labor!Terrible Grossly over charged on parts and labor! Terrible customer service. Wouldn't cancel my work order, I called service manager twice, left voicemail... More

by Pavonsmerdon
Recommend Dealer
No
Employees Worked With
Service manager, Cassidy
November 24, 2020

Pete was very knowledgeable and really made everything easy to understand. Overall a very low stress atmosphere.i will definitely return here for any service needed in the future. More

by DARYLL.DW18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
November 24, 2020

Kevin Crunk was prompt and efficient. He answered all my questions and the service was done in a timely manor. Cashing out was smooth and easy. More

by BRRYBRENNAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Crunk
November 24, 2020

Joe in the serrvice dept.is wonderful so is Cassidy great and fast service thanks every one !!!!!i will be back and mention your job to other people . More

by trejchel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Eric Smit, Jake Goodin
November 24, 2020

Even though very busy got me done in a timely manner and washed vehicle.explained upcoming work needed made me comfortable in the customer waiting room More

by danddgeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kiesgen
November 24, 2020

All of the salesman, including Billy Fohey, exceeded all of my expectations. I have been a customer of Al Serra for years, however, have become just a number so it seems. I felt as if the Feldman staff wen More

by jnaum68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Basmajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

Entire Service Team was courteous and professional from drop-off to pick-up. Communications were easy and customer friendly. My first experience but hopefully not the last. More

by sdrake303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius in the Chat, Jessica in Service, Hallie in Customer Service (Rental)
November 21, 2020

excellent service.. consumer minded advisor Cassidy...great job.. will recommend her to others as well as the service at the New Hudson store...Great job.. More

by fphilli1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassidy, Eric Smit
November 20, 2020

Had a problem with wind noise after body work was completed. Brought it back and it was remedied. Service staff was very polite and explained what was done in a manner easy to understand. very please More

by dadster1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
worked with body shop staff not sales
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