Feldman Chevrolet of New Hudson - Service Center

Got oil change done very quickly. Got out to my car and realized they did not wash my car. Car wash was part of service. realized they did not wash my car. Car wash was part of service. More

Every time I come in, the service department is always so friendly and welcoming. I can trust that they will take care of me and my car and I can tell that they really care about everyone. Such a nice enviro friendly and welcoming. I can trust that they will take care of me and my car and I can tell that they really care about everyone. Such a nice environment!!! thank you feldman chevy new hudson!! More

Took car in for oil change and tire rotation. I was in and out in less than an hour. I was very very pleased with the service I received. and out in less than an hour. I was very very pleased with the service I received. More

They were very attentive to my needs and helped me find the right truck. This is my second vehicle with them. I will buy more. the right truck. This is my second vehicle with them. I will buy more. More

We scheduled an appointment to have the oil changed and tires rotated. We were told that they needed 2 hours to complete this service in addition to a "recall notice" that was on our vehicle. Rather than s tires rotated. We were told that they needed 2 hours to complete this service in addition to a "recall notice" that was on our vehicle. Rather than stay with the vehicle we changed our plans to leave it there. Imagine our surprise when they called us 40 minutes later to tell us the oil change was complete but they could not do the recall as they did not have the correct parts in stock. Now we have to return another time for the "recall" repair. Also, the car wash has been "broken" for over a month. The Feldman "Cares" or "VIP" key badge is worthless. More

I had to ask for a copy of the free inspection. When I reviewed it I was left thinking whether the inspection was really done or if items were just checked to make it seem like it was done. reviewed it I was left thinking whether the inspection was really done or if items were just checked to make it seem like it was done. More

Pre-Scheduled appointment for Saturday March 13, 2021 8:00am. Vehicle was dropped off with a Jessica Friday at 17:30. Assumed service was complete when I arrived in at 9:30 Saturday. Was told by service 8:00am. Vehicle was dropped off with a Jessica Friday at 17:30. Assumed service was complete when I arrived in at 9:30 Saturday. Was told by service rep service was complete just needed to finish paperwork. 10 minutes later was informed car was not touched. Basically had to wait for my service when in fact that was what I was trying to avoid. Hence why I scheduled and dropped off night prior. I inquired to why this happened and was told it was due to how the order was entered into the system and only one mechanic was available. Very disappointing and disruptive of my Saturday morning. More

I received excellent friendly service while I waited a short time. I highly recommend this dealership to everyone for service, sales and the body shop. short time. I highly recommend this dealership to everyone for service, sales and the body shop. More

The communication needs to greatly improve. Voicemails need to be answered and customers need callbacks by the end of the day. I never got a call back and had to talk with the general manager regarding th need to be answered and customers need callbacks by the end of the day. I never got a call back and had to talk with the general manager regarding this. More

It was fast and great, had no issuesPaperwork said my It was fast and great, had no issues Paperwork said my car was jet black, however my car is kinetic blue. I would definitely come again. Thank you C It was fast and great, had no issues Paperwork said my car was jet black, however my car is kinetic blue. I would definitely come again. Thank you Can't wait for car wash to be fixed More