Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,074 Reviews of Feldman Chevrolet of New Hudson - Service Center
Good customer service team. They were very accommodating. From what I can tell the techs are pretty good. The tech that worked on my transmission did an amazing job. Pretty sure it wasn’t built right to begi From what I can tell the techs are pretty good. The tech that worked on my transmission did an amazing job. Pretty sure it wasn’t built right to begin with because now my transmission shifts better than it did than it was new. Thanks guys its great to ask customer service reviews but the techs in the back are the real heroes. If the cooks in the back don’t make a good steak the service team doesn’t make money. Facts More
service rep jessica richardson was good but on thursday no loaner cars were available untill monday called monday she had to check in office none available untill wednesday but there weren't. had to rent a no loaner cars were available untill monday called monday she had to check in office none available untill wednesday but there weren't. had to rent a vehicle at a cost of $223 was given an 800 number to GM called with explanation given a case #sr9-6648921548 and would get a call back...no call back. called jessica again and she had to check with supervisor and I would get a call back from supervisor never happened addendum: also never got the oil change addendem #2 also stuck with $48 towing bill More
My service on April 2 was a great experience. It was easy to make the appointment, the staff was very friendly, and the service on my car was really quick! easy to make the appointment, the staff was very friendly, and the service on my car was really quick! More
Excellent Service, from making the appointment, checking in, daily vehicle service updates, and working with me to pick up my vehicle. Jessica followed through on all commitments. Thank you. in, daily vehicle service updates, and working with me to pick up my vehicle. Jessica followed through on all commitments. Thank you. More
Joe Rodgers and the Feldman New Hudson service team continues to set the standard for this category of vehicle. Proactively taking care of a recall on top of the service I had the vehicle in for. continues to set the standard for this category of vehicle. Proactively taking care of a recall on top of the service I had the vehicle in for. More
The service staff were courteous and efficient. Everybody was wearing masks and it made for a safer experience. The only criticism I would have would be the constant reminders of the appointment-4 Everybody was wearing masks and it made for a safer experience. The only criticism I would have would be the constant reminders of the appointment-4 emails, 1 text and 1 voice mail all within a few days prior to the appointment. More
Friendly, informative, professional and efficient. Your service department is the best. I will never take my vehicle anywhere else for care and attention. Thank you! service department is the best. I will never take my vehicle anywhere else for care and attention. Thank you! More
Kevin was great and very patient with me when I was flustered about my Blazer. Joe, the service manager, was awesome too! Both gentlemen were very kind and pleasant to interact with. flustered about my Blazer. Joe, the service manager, was awesome too! Both gentlemen were very kind and pleasant to interact with. More
As with most experiences here my truck was done timely and without any haste. The job was performed meticulously and everything is now back to normal. Pete from service made sure that the truck was read and without any haste. The job was performed meticulously and everything is now back to normal. Pete from service made sure that the truck was ready when promised. I couldn't have asked for a better experience. More
Service center was great. My car was serviced and returned to me in a timely fashion. Everyone was very nice and told me all of the information I needed to hear. returned to me in a timely fashion. Everyone was very nice and told me all of the information I needed to hear. More