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Feldman Chevrolet of New Hudson
New Hudson, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
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OUTSTANDING CUSTOMER SERVICE! Feldman Chevrolet of New Hudson is AMAZING! I have purchased 3 new Chevy vehicles from them since 2010 and while their Customer Service has always bee Feldman Chevrolet of New Hudson is AMAZING! I have purchased 3 new Chevy vehicles from them since 2010 and while their Customer Service has always been great—this time it was absolutely OUTSTANDING! There was a HUGE issue with the purchase of my 2018 vehicle, an issue that had not been encountered by the Feldman Chevrolet New Hudson team before. Not only did they go above and beyond to resolve the issue, they did it with impeccable professionalism, friendliness, grace, and above of all INTEGRITY! I doubt that other dealerships outside of The Feldman Group would have went to the extraordinary lengths that Feldman Chevrolet of New Hudson went to in order to make sure the issue was resolved and I was satisfied and happy with both my vehicle and their Customer Service. I was already a loyal customer, but now I’m a loyal customer who realizes they are just as loyal to their customers and they treat us like family. I would like to thank John R., Brittney T., Nick L., and Zac. B for all of their hard work and assistance and for being an AWESOME and AMAZING team. If you want a GREAT experience to go along with your New or Used Chevy vehicle make sure to visit the team at Feldman Chevrolet New Hudson and they will make you feel like family too! More
Terrible Customer Service Experience I bought a car 3/2/2018 from Feldman. Only 3 short months later and 3500 miles, the motor completely failed on the car. After price gouging on the Tir I bought a car 3/2/2018 from Feldman. Only 3 short months later and 3500 miles, the motor completely failed on the car. After price gouging on the Tire and Wheel warranty as well. I have tried to reach out to managers, general managers and even my sales person but have had zero reply for a solution to my problem. I am now looking at over 7500 in repair costs to a car that I just spent 20k on. After bringing it to my local Subaru dealership, they informed me that I will need a new short block installed as well as new internals. I understand that is a risk you take buying a used car, but it's completely unacceptable that no one will even reach back out to me. I will never recommend anyone to go to any Feldman dealership. I've been in the car business for over a year and a half and I have never seen a customer ignored like this. I have taken many customers from Feldman and sold them a car from my dealership because of the customer service and shadiness of Feldman. This is not the salesperson's fault, this is solely a management fault. More
Excellant experience, Very Helpful salesman (Tom Rollison), We had leased before with Feldman of New Hudson and also had my Mother-in-Law lease her car there. We met with Tom Rollinson and he located a car tha We had leased before with Feldman of New Hudson and also had my Mother-in-Law lease her car there. We met with Tom Rollinson and he located a car that was exactly what we were looking for in Lansing. Tom arranged for the car to be brought to New Hudson immedately and by the time all the paperwork was done the car was there. More
Great Experience Went in a few weeks ago with the intention of replacing the 2016 Trax I owned with a new Equinox/Traverse. Met Joe Swisz when I walked into the showro Went in a few weeks ago with the intention of replacing the 2016 Trax I owned with a new Equinox/Traverse. Met Joe Swisz when I walked into the showroom, and within ten minutes had pretty much narrowed down a specific car to look at. Informed me of rebates and programs up front, looked at an Equinox Redline, worked up numbers getting me out of the old vehicle and into the new and had a deal all within probably 45 minutes. This is now the fifth car I've purchased from the Feldman group, and would say that dealing with Joe was the best experience I have had with a car purchase. Being someone who works in the automotive sales field, I would highly recommend Joe, and Feldman, if you are looking to get a good deal and work with a great group of people. More
Very pleased I came into the New Hudson location in order to look at new 2017 Chevrolet Impala that was listed in inventory. I was looking to downsize from my Sil I came into the New Hudson location in order to look at new 2017 Chevrolet Impala that was listed in inventory. I was looking to downsize from my Silverado that I purchased the prior year. I explained my situation to Tom and he was very helpful. I also described a bad experience with another dealer and the staff at this location made sure that I was satisfied. We were ultimately able to reach a deal and I was driving away in my new car the next day. The sales manager finance associate, and Tom were all very professional and I will be seeing them again in the future. More
sales This is my second time going to this dealership. The first time it was great and I got a great car, so I returned to get another car and my experience This is my second time going to this dealership. The first time it was great and I got a great car, so I returned to get another car and my experience has been horrendous. I went in with a budget, told them what I wanted and for what price and they totally ignored what I said and brought me cars that were more expensive telling me what a great deal they were. Then left me sitting by myself for 15 to 20 minutes. I got up and left. 15 minutes later they called and said come on back we can work something out. So I ended up buying a car that was over budget but I liked it. 30 days later it overheated, I took it in and almost the whole coolant system needed to be replaced. Needless to say not everything was covered by the warranty and they told me it would cost me another 750.00 to fix it on top of the 10,000 dollars I spent 30 days before. the sales people and the manager I talked to were very rude and could care less about their customer. More
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Trevor did an awesome job! I visited delaership today. Trevor did an awesome job! Thank you so much for an excellent truck lease! Dealership is also very friendly. Thank you so I visited delaership today. Trevor did an awesome job! Thank you so much for an excellent truck lease! Dealership is also very friendly. Thank you so much! More
Great place if you enjoy being held hostage. I went in to test drive a Chevy Spark. We called to make sure they had the car on the lot which they said they did. Well turns out they didn't but sai I went in to test drive a Chevy Spark. We called to make sure they had the car on the lot which they said they did. Well turns out they didn't but said they could get it there shortly it was at Novi lot 15 minutes away. Well TWO HOURS later it finally arrived. I wanted to leave after an hour and half but was pressured to stay they acted like I had just got there and was being impatient. We got to lot at 2:30 car showed up at 4:30 and keep in mind we were told it was there when we called. Meanwhile I was pressured for my insurance info even though I never said I was buying car I had not test drove it But I thought OK maybe they need to make sure you have insurance before driving their car I did not have it so they called my insurance told them I was there to buy a car um no I wasn't .Finally I got to test drive the car. Piece of crap clearly had transmission issues. Every single time I accelerated car jerked whole car shuddered. Told the guy and he drove it and had no issues of course which just tells me they would not have fixed whatever was,wrong But either way car was out of price range and they were not willing to go down on listed price and after tax title etc it went up another $1,000!! I know because he went over all this and asked how I wanted to pay before I test drove the car!! So anyway after driving the lemon tried leaving again and he wanted to get his manager!! So while he did that I took my chance and walked out. Went someplace else and bought a Chevy Spark from someone who did not need to see my insurance to test drive a car and after taxes title price only went up $400 even though car was only $1,500 less than their car. Where did the other $500 come from? Oh and my car runs like a dream so it is not a Spark issue. More
Customer Service Great people to work with service is great. I have not had to wait long for my vehicle to be serviced always have a smile. If you have a question they Great people to work with service is great. I have not had to wait long for my vehicle to be serviced always have a smile. If you have a question they have the answer. Sales department is great I have been buying cars from Tony Whiteman for many years and have sent other friends and family to Tony. They treat you like family. More
Customer Service Excellent customer service and treat you like family. Been by my cars from Tony Whiteman for the last 7 years. I refer friends and family and they ha Excellent customer service and treat you like family. Been by my cars from Tony Whiteman for the last 7 years. I refer friends and family and they have been very pleased More