Feldman Chevrolet of Lansing

Went for an oil change service. They didn’t grease it they didn’t add washer solvent. And they put the wrong oil in it. So now I have to take it back, during the week. Which is ne They didn’t grease it they didn’t add washer solvent. And they put the wrong oil in it. So now I have to take it back, during the week. Which is next to impossible to get the time. And they haven’t said anything about compensation for time and gas. Or the inconvenience. I am due a transmission service I think that should be covered by them. Thank you More

Customer focused, resolution driven. Friendly and also fast. I will recommend over and over to associates! Friendly and also fast. I will recommend over and over to associates! More

It was a nice combination of friendliness and professionalism. Nothing was forced or felt disingenuous. professionalism. Nothing was forced or felt disingenuous. More

Check in for service was done in a friendly & knowledgeable manner. My routine oil change, tire rotation and hairline scratch was professionally done. Was surely surprised to be informed job was knowledgeable manner. My routine oil change, tire rotation and hairline scratch was professionally done. Was surely surprised to be informed job was performed by female employees. Great job ladies!! Even put my car through the new car wash!😊 Technician explained what was done and led me out to my car. More

Aaron was great and experience was satisfactory. All I have to say for this visit. All I have to say for this visit. More

Beautiful new building and lounge area. Always good communication from the service reps and friendly service Always good communication from the service reps and friendly service More

Super nice service folks, car was ready when promised. And I even got a car wash! And I even got a car wash! More

The lease vehicle was a EV and I didn't know anything about how to charge it I had it for a week this was very stressful about how to charge it I had it for a week this was very stressful More

Great customer service! Love the new building and waiting room.. Ashton Porter was great! Thanks! Love the new building and waiting room.. Ashton Porter was great! Thanks! More

This dealership has always done an excellent job and is still continuing to excel at doing more. My truck went in for an engine failure and they were able to get it replaced and running again. I am always still continuing to excel at doing more. My truck went in for an engine failure and they were able to get it replaced and running again. I am always impressed with the quality and professionalism at this location. More