Feldman Chevrolet of Highland - Service Center

I’ve now been to Feldman’s service department three separate times for the same issue with my tire—and I’m beyond disappointed. The first visit was for a cracked rim, the second was due to a broken sea separate times for the same issue with my tire—and I’m beyond disappointed. The first visit was for a cracked rim, the second was due to a broken seal, and I was just in again today for what I was told was another broken seal on the same tire. Each time, I was reassured the issue was fully resolved. Yet within one hour of leaving today, the tire pressure had dropped by over 10 psi. At this point, I can’t help but feel like they may have just added air and sent me on my way without actually fixing anything. I’ve worked with Eugene during the last couple of visits, and I’ve been shocked by how poorly he communicates with customers. Instead of trying to help, he speaks condescendingly and shifts blame back on me—as if I’m the one who worked on the vehicle. It’s incredibly frustrating to deal with ongoing issues, but what makes it worse is the complete lack of accountability and professionalism. I’ve given Feldman more than enough chances, but after this experience, I’ll be taking my business elsewhere. I expected better—and you should too. More

Took my car in for routine oil change at the scheduled time frame. A repair needed was found. Jesse was courteous explaining the diagnose and available to assist when ready. time frame. A repair needed was found. Jesse was courteous explaining the diagnose and available to assist when ready. More

Went in for an oil change and it was a breeze. Everyone was very knowledgeable and professional. Everyone was very knowledgeable and professional. More

Outstanding job Rich Ockerman Thanks for all your help I really appreciate your efforts recommending the issues that needed to be addressed really appreciate your efforts recommending the issues that needed to be addressed More

My daughter was very happy with the service and knowledge of her salesman, Mike G, at the Feldman Chevrolet of Highland dealership in May of 2023. Mike was very helpful and got her into the vehicle she has of her salesman, Mike G, at the Feldman Chevrolet of Highland dealership in May of 2023. Mike was very helpful and got her into the vehicle she has dreamed of for her first car purchase. We would both make the trip to work with Mike again in the future when we are ready to lease or purchase again. Thank you Mike G More

Fantastic service! Thank you so much for sll of your help and for applying our coupon. Thank you so much for sll of your help and for applying our coupon. More

I made an appointment and was told to have my vehicle there at 7:00am. I was then told they wouldn't be looking at the problem for 3 days. I purchased an extended warranty that includes a loaner. I was t there at 7:00am. I was then told they wouldn't be looking at the problem for 3 days. I purchased an extended warranty that includes a loaner. I was told there aren't any available. This is the third time I took the vehicle in for the check engine light. The first time they kept it for 8 weeks. The second time they reset the alarm now the third time I get this. I don't know what has happened to Feldman. This is the third vehicle I purchased from them, they used to be a great dealer. More

Excellent visit. The advisor agent met me at the door and reviewed all of the scheduled work to be completed during this visit. The only step missed during this vis The advisor agent met me at the door and reviewed all of the scheduled work to be completed during this visit. The only step missed during this visit was that the tire rotation was completed but the calibration was not completed until requested. More

I would not recommend servicing your vehicle here. It took over three weeks and four trips to service my 2018 Chevy Trax. Took my vehicle in on 3/14 when the check engine light came on. Got it back 3 It took over three weeks and four trips to service my 2018 Chevy Trax. Took my vehicle in on 3/14 when the check engine light came on. Got it back 3/16, check engine light comes back on before getting home. Take it back on 3/17 and pick it up that day. STARTS TO LEAK OIL which was not occuring before. I head back to the dealership 3/28. They admitted to not addressing a TSB RECALL the first two visits. I get called and told it'll be ready 3/30. I get there to be told it is in fact not ready. It finally becomes available for pick up on 4/4, which I did not receive a receipt explaining what work was performed. I left a bad review and recieved a call from Seth, who has been assisting me. Due to his professionalism I decided to remove the review. However, upon receiving spam mail via Feldmen and Sirius XM, I decided the review was needed. The front desk receptionist was unprofessional multiple visits and the service manager, Glen, was of no help. I will not return here for service, but I'll always have the oil stain in my driveway to remember my time here. More

Always excellent service. Friendly and fast Always wash my truck and that is appreciated Thanks Friendly and fast Always wash my truck and that is appreciated Thanks More