Feldman 1800 Pre-Owned Supercenter
Waterford Twp, MI
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214 Reviews of Feldman 1800 Pre-Owned Supercenter
After a fairly good experience purchasing our new to me used vehicle (a 3 hour wait to finalize the paperwork) with a good price. I had a verbal agreement with the sales person to provide me with the seco used vehicle (a 3 hour wait to finalize the paperwork) with a good price. I had a verbal agreement with the sales person to provide me with the second key fob that was at "the other location". After I left happy, I am now not. They tell me it is not a requirement to provide a second key for a used vehicle (and I agree with this statement). But this was a factor in my decision to purchase this vehicle as I need 2 keys. When I contact the sales associate they tell me they will talk to the manager and I never get a call back and always the brush off. So I am sorry to say, what could have been a very good experience has now been tainted by a key fob and poor follow up after sales. So my families future car purchases will not be through Feldmans or any of their branches and I recommend to any that read this... If you are dealing with Feldmans make sure you get it in writing if you expect it to be done. More
We had one of the best car buying experiences ever with Kyle Ross. He delivered as promised. Went above and beyond. Closing was quick and painless. Thanks for everything Kyle. Tim and Natalie Gardner Kyle Ross. He delivered as promised. Went above and beyond. Closing was quick and painless. Thanks for everything Kyle. Tim and Natalie Gardner More
Deandre is the most personable salesman I have ever met, he is kind & professional! He truly takes the time and effort to find what you want and not what he wants. He is honest & that is the last word I’d e he is kind & professional! He truly takes the time and effort to find what you want and not what he wants. He is honest & that is the last word I’d ever use for a salesman. I have sent everyone I know to see him. No one deserves 5 stars more than him! More
3 minutes agoRecently bought a Silverado 2016 on 3 minutes ago Recently bought a Silverado 2016 on 12/26/19, however the brake pads and rotors were replaced on 12/13/19. They squeaked after 2 days o 3 minutes ago Recently bought a Silverado 2016 on 12/26/19, however the brake pads and rotors were replaced on 12/13/19. They squeaked after 2 days of having the vehicle, not to mention the battery was weak and barely started after purchase. Three days ago got the battery replace for free at the dealer and brakes worked on twice only to continue to squeak to this day. Currently waiting on a phone call back from the service department for the breaks hasn't even been 30 days, horrible More
Bought 2010 equinox Gordie was awsome. Answered all questions with absolute clarity. Dealership very clean. Enjoyed test drive without having salesperson with us. Drove c Gordie was awsome. Answered all questions with absolute clarity. Dealership very clean. Enjoyed test drive without having salesperson with us. Drove car home on expressway in the rain and it handled very nicely. More
Honest and straightforward Easy in-out service. Adam worked hard to answer all our questions and made the process smooth. Jermaine also worked hard to answer our questions a Easy in-out service. Adam worked hard to answer all our questions and made the process smooth. Jermaine also worked hard to answer our questions and get us out the door in a timely manner. More
Great Truck Buying Experience I Had a great experience buying from Nick. He was low pressure and very knowledgeable. He’s very good at narrowing down the perfect vehicle and he had I Had a great experience buying from Nick. He was low pressure and very knowledgeable. He’s very good at narrowing down the perfect vehicle and he had great follow up before and after I bought it. Nick was transparent and trustworthy, Ive sent him a few of my colleagues based on my great experience. Will buy from Nick again. More
Truck Purchase I wasn't very familiar with the "no haggle" pricing, but it seems we got a fair price based on investigating prices of similar vehicles. The sales pe I wasn't very familiar with the "no haggle" pricing, but it seems we got a fair price based on investigating prices of similar vehicles. The sales person, Cory, was very helpful and highly motivated to help. He was available even during non working hours to answer questions. I think the finance rate we got was not the best but O.K. Obviously the dealer gets a kick back, since if you pay cash there's a penalty added to the price of the vehicle. One can probably find a lower rate on your own, but the convenience of being able to secure financing at the dealership at 8 pm in the evening is worth it. The sales manager was not too over bearing in offering the extended warranty plans; explained them adequately but briefly since we weren't interested, Not sure of the reason why we needed to sign a statement that stated we were offered the extended warranty plans and refused (maybe a sales technique or a bit of intimidation to get you to think twice about refusing), but unnecessary in my opinion. Overall a good experience. More
Buying a car Cory was great!!! Worked with us with the little bit we had to get a new vehicle, found us a car around the price we needed. I'm so happy!!!! Cory was great!!! Worked with us with the little bit we had to get a new vehicle, found us a car around the price we needed. I'm so happy!!!! More