Feeny Chrysler Jeep Dodge of Midland
Midland, MI
Filter Reviews by Keyword
By Type
Showing 50 reviews
Excellent We were very satisfied with Nicole! She was a pleasure to work with, she took the extra steps to make it a excellent experience . Thank you sooo mu We were very satisfied with Nicole! She was a pleasure to work with, she took the extra steps to make it a excellent experience . Thank you sooo much . More
We are grateful for Nicole! Nicole, From the moment we pulled into Feeny lot until we drove out with our new vehicle we were so thankful for your help and expertise. You made our Nicole, From the moment we pulled into Feeny lot until we drove out with our new vehicle we were so thankful for your help and expertise. You made our first time purchase at Feeny's a wonderful experience. We have purchased many vehicles at various dealerships and truly consider Feeny's the best. We love our new Dodge Caravan. Thanks to You and the entire staff at Feenys. Jim and Kay More
Excellent customer service Nicole, thank you so much! I LOVE my new 2017 Jeep Grand Cherokee!! Feeny is such a great dealership to work with! I told everyone about my experie Nicole, thank you so much! I LOVE my new 2017 Jeep Grand Cherokee!! Feeny is such a great dealership to work with! I told everyone about my experience when I got my last jeep and how easy the transaction was and your dealership has done it again. Thank you for keeping in contact with me, keeping me updated and for going above and beyond to get me the vehicle I really wanted. More
20 years and still getting better I've dealt with Feeny since we moved to Midland in 1995, and we are still working with some of the same people . That tells you a lot about an industr I've dealt with Feeny since we moved to Midland in 1995, and we are still working with some of the same people . That tells you a lot about an industry that otherwise has high turnover. In that time, we've had at least five cars serviced and purchased three of them at Feeny. (The other two were bought before we moved to Midland.) We recently bought a new Chrysler 300 from Mike Finelli. In short, he made us an amazing deal and got us exactly the car we wanted (from Toledo), When we found a few cosmetic problems with this particular car, he loaned us a very sweet Charger R/T until the amazing Body Shop fixed them (free of charge) AND fixed a fender bender in another car (also free of charge). They made a new car even better and an old car look amazing. What more could we ask for? In 20 years of repairs, we can recall many cases where they likewise took great care of us. There is a reason that we buy from Feeny and get serviced at Feeny - without exception. There are very few constants in life, but good service at Feeny is one of them. More
good experience I was happy with the service I received when purchasing my new Jeep. The sales person was very helpful in helping me find what I was looking for He I was happy with the service I received when purchasing my new Jeep. The sales person was very helpful in helping me find what I was looking for He was also quite knowledgeable about the details of the Jeep. He took time with us to explain how everything worked. Gave us a tour of the dealership and also informed us about the free car washes they offer twice a week. More
How wonderful Tom was We just purchased a Dodge Carvan from Tom and he got us rebates and the best price andTom is very excellent at showing us the features of this van We just purchased a Dodge Carvan from Tom and he got us rebates and the best price andTom is very excellent at showing us the features of this van More
Mini Van For the most part it was an average car buying deal. Except when it came to our loan. They asked us which credit unions we would like to go through. For the most part it was an average car buying deal. Except when it came to our loan. They asked us which credit unions we would like to go through. Of the two we suggested, we were told that the rates where both higher then what they found through their preferred lenders and didn't even show us what the rates at our credit unions were. Should of raised a red flag with us but didn't at the time. Got a call from our credit union wondering if we made a decision on the purchase at half the rate of what were told. Needless to say we wont be back. The finance employee was also very short with our son who was getting bored as we were sitting in his office for over an hour waiting for him to show up. More
Tom was very knowledgeable regarding the vehicles we picked out via Internet..Explaining all the workable parts and even printing up car max backgrounds for us.. Knowing that we were on a schedule he ha picked out via Internet..Explaining all the workable parts and even printing up car max backgrounds for us.. Knowing that we were on a schedule he had them warmed up and outside (it was cold) explaining and answering our questions,for a trial drive being very patience with us. Being caught in a situation unfamiliar due to an accident, he helped with his knowledge, respectfulness and smiles.. Not being pushy or nagging he made the visit and revisit bearable... Thanks Tom! Dan made the loan situation comfortable money situation never are especially when you are on the paying end. Being respectful and patience taking the time to explain different scenarios to us. They both worked together very well once again helping a unfamiliar situation work better time wise and money wise.. Thanks Dan! More
I worked with service with a problem vehicle, then decided to trade on a new one, Rick and Dawn were very professional in service listening to the customer and trying to come up with a service plan th decided to trade on a new one, Rick and Dawn were very professional in service listening to the customer and trying to come up with a service plan that was cost effective for the customer. Part way through the process I decided to trade and worked with Tom in sales who sought out all of the potential factory discounts that were available and did everything he could to make a nice smooth transition. Dan in finance was great to explain all of my finance options and worked with my insurance & finance Companies. This is the first time I bought a vehicle where I didn't have to go and secure the loan bring in the check, and run around and get the certificate of insurance etc. Dan and Tom did it all for me, all I had to do was sign the papers, bring in the old title, and drive the new car off the lot. What a pleasent experience and so nice to work with folks who do what they say they will...and when they say they will. More
I purchased a truck from Feeny Chrysler and I have never been more happy. I worked with Susan Gatlin and she kept me in the loop and was exceptional at communicating costs and the overall process. I cannot been more happy. I worked with Susan Gatlin and she kept me in the loop and was exceptional at communicating costs and the overall process. I cannot wait to purchase my next vechicle from Susan at Feeny Chrysler. I highly recommend Susan and this dealership. More