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Fayetteville Dodge Ram
Fayetteville, NC
483 Reviews
Fayetteville Dodge Ram is a car dealership located in beautiful Fayetteville, North Carolina, home of Fort Liberty, formerly Fort Bragg. They specialize in selling and servicing Dodge and Ram vehicles, two of the most popular and reliable car brands on the market today.
At Fayetteville Dodge Ram, their knowledgeable and friendly staff works hard to provide customers with the best possible car buying experience. From the moment you step onto their lot, you’ll be greeted with a smile and shown the newest and most popular Dodge and Ram models.
But Fayetteville Dodge Ram offers more than just brand new vehicles. They have a wide selection of used cars, trucks and SUVs, all thoroughly inspected and reconditioned to ensure they meet their high standards. Plus, they offer a variety of financing options to make purchasing a new or used vehicle more affordable.
Additionally, their service center is operated by highly trained technicians who know everything there is to know about Dodge and Ram vehicles. Whether you need an oil change, tire rotation, or major repairs, the Fayetteville Dodge Ram team will get you back on the road quickly and safely.
Whether you’re looking to buy, sell, trade or need service and parts, Fayetteville Dodge Ram is your go-to destination. So come on down and see what they have to offer! https://www.facebook.com/DodgeFayetteville
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 483 reviews
August 01, 2023
Customer service and personal service, super professional. Dedicated to provide the the services to the community professional. Dedicated to provide the the services to the community More
by RAPOCLAPO8
Verified CustomerEmployees Worked With
Other Employees :
Grace Black, Tim Keene, Robyn McLamb, Terra Morris, David Medlock, Dominic Scruggs, William Brown, Pierre Baldwin, Shea Gramling
August 01, 2023
I only trust Dodge fayetteville to work on my truck. Thanks for being there when I need you. Thanks for being there when I need you. More
by lawrence5819
July 30, 2023
This experience was the most disappointing since the start with Crown/Fayetteville Dodge. I felt jerked around for service as if I was just a marble being rolled around for an open slot. The lack of a start with Crown/Fayetteville Dodge. I felt jerked around for service as if I was just a marble being rolled around for an open slot. The lack of available information to the agent of my historicle services made me feel as I was being challenged. Either assign a dedicated service provider with knowledge of Dodge service protocol or ask me to find another service provider. More
by rcogdell01
Employees Worked With
Kyle
July 30, 2023
The dealership has great service advisors. They give you full explanation on what your vehicle needs far as service and repair and explains what all charges will be . They give you full explanation on what your vehicle needs far as service and repair and explains what all charges will be . More
by CMCGEACHY69
Employees Worked With
Chris. Sales advisor
July 30, 2023
They had my vehicle for 18 days to do a manifold replacement of which they did only one side because the parts didn't come in for the other side still charged $3,000 because they replace the gasket. replacement of which they did only one side because the parts didn't come in for the other side still charged $3,000 because they replace the gasket. Not happy with $190 hourly rate More
by jrglasspoole
Employees Worked With
Service employees were fine to speak to. Just not happy with the time and cost for what was done.
July 29, 2023
Will start by saying I have been using that location for service on all of my vehicles since 2011. Waited five and a half hours for an oil change, while everyone who arrived after me was in and out. Then service on all of my vehicles since 2011. Waited five and a half hours for an oil change, while everyone who arrived after me was in and out. Then received two text messages about my vehicle having no issues, and for me to text back at that number with any questions, or issues, but never received any response when I did text back. Then when I physically went to get an update on my vehicle, I was told my vehicle was coming out in the next few minutes, but it was an hour and fifteen minutes later before it did come out. Worst service I’ve ever had at that location, but first since the new ownership. Needless to say I will be looking for another dealer from here on out. New owners definitely don’t care about your loyalty. More
by ballwin267
Employees Worked With
July 28, 2023
Great customer support scheduled an appointment same day I called had problems identified and was given a time work could be completed very satisfied I called had problems identified and was given a time work could be completed very satisfied More
by VNICHOLSON0
Employees Worked With
Service department
