Fayetteville Dodge Ram

I purchased a 2023 Ram. The engine was running a bit ruff. So I brought it back to the Service Dept. to get checked out. So far they haven't been able to diagnosis the co The engine was running a bit ruff. So I brought it back to the Service Dept. to get checked out. So far they haven't been able to diagnosis the concern; so I am going to take it to another dealer to see if they can replicate the problem. More

Great service was able to get a last minute appointment in the afternoon after work and was at an 8% oil life and the service was fast in the afternoon after work and was at an 8% oil life and the service was fast More

Lack of communication between staff. I was under the impression that I had an appointment to have service done. When I arrived I was told I did not, but I was fitted in, which was good. I was under the impression that I had an appointment to have service done. When I arrived I was told I did not, but I was fitted in, which was good. However, the first person I spoke with took my information and the services I needed, then I was past on to another staff person who was unaware and did not ask what service I was having done. I had a card for a free oil change, and the first person I spoke with recommended the tire rotation, which I agreed to have done. The next person only heard oil change, not being as thorough as the first service person. So, all I got was a oil change, and I was told I did not ask for tire rotation, which replied I did. Because of scheduling and the wait I had, I did not want convince this person I needed and wanted both services; nor did I want to make an appointment, because it may not be honored or listed. Also, this is not the first time staff had not communicated well and I was very disappointed; hence, the reason for the free oil change. More

Best service in town, nice and clean sales room, professional employes working there and fast service professional employes working there and fast service More

I love Kyle in service! He’s always great with myself and my husband. We take both my car and my husbands truck to Kyle. He’s always great with myself and my husband. We take both my car and my husbands truck to Kyle. More

Gave me an appointment but after a week have not look at vehicle had to pick it up vehicle had to pick it up More

This Dodge company are crooks. . I brought my van in for a transmission replacement, less than 6 months ago. They told me it was the RCM/DCM (computer something. I paid $1500 for th . I brought my van in for a transmission replacement, less than 6 months ago. They told me it was the RCM/DCM (computer something. I paid $1500 for that (transmission replace was right at 6000) in the last 6 months I've paid $7500 the day I got it back (within 70 minutes) it was doing the exact same thing it did before I took it up them for this last repair. I feel cheated, conned. & used. I will not buy another dodge ever. Sandra H. More

Great experience, helpful group of people and nice showroom. Quick service and happy with their work. showroom. Quick service and happy with their work. More

Jason in service was exceptional- unfortunately my 3rd trip back - not his fault but he follow and understanding the problem was great - did get it resolved and the mechanic who work on the truck explaine trip back - not his fault but he follow and understanding the problem was great - did get it resolved and the mechanic who work on the truck explained the sensitivity of the clock spring . More

The service provide was indeed excellent and I appreciate everyone on the team that got me back on the road with confidence in my car repair! everyone on the team that got me back on the road with confidence in my car repair! More