Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Fayetteville Dodge RAM- Go Group Auto - Service Center
East Syracuse, NY
91 Reviews
91 Reviews of Fayetteville Dodge RAM- Go Group Auto - Service Center
Sort by
November 16, 2018
Service to see why display for radio/uconnect/heater control Jeff made sure that a service tech checked the computer component, reset it to get it working until a new component is ordered and received. He state Jeff made sure that a service tech checked the computer component, reset it to get it working until a new component is ordered and received. He stated that my extended warranty would cover the needed parts and a loaner vehicle during repair service once parts are received. I was not informed of name of service tech who performed the service but do truly appreciate his work performed. More
by Darleen Snyder
Employees Worked With
Jeff
November 16, 2018
Enjoyable experience Always treated fairly and they a good people to work with. I trust them to do the right thing by me and have never been disappointed. Always treated fairly and they a good people to work with. I trust them to do the right thing by me and have never been disappointed. More
by Charger13
Employees Worked With
Justin Gilbert
November 15, 2018
Place a remote starter in truck First of all the staff told how much and how long it would take and then have meals date and time of my choosing. On the date I showed up early due to First of all the staff told how much and how long it would take and then have meals date and time of my choosing. On the date I showed up early due to conflicts in scheduling and the person I deslt with wanted to know what time I needed to be on the road again. Then it was completed and the remote starter was installed. The person who assisted me gave me a complete demonstration and I was on my way again. Further as members of your staffcame through the wait area they enquire as to how I was doing. So I was treated very well and even better the service I requested was done quickly and professionally. I will definitely be back for any services I may need in the future. More
by PAB143
Employees Worked With
Jeff/321*W*
October 19, 2018
Ryan Geiger is a good guy Ryan helped me out after a misunderstanding. Ed the service manager was wonderful when I was trying to get my viper fixed. Nicole was very helpful. Ryan helped me out after a misunderstanding. Ed the service manager was wonderful when I was trying to get my viper fixed. Nicole was very helpful. More
by David
Employees Worked With
Ryan Geiger
May 31, 2018
Worst Service Department in the Indistry I have owned many vehicles and have had service at a variety of dealerships. This dealership is by far the worst service you will ever receive. Poor a I have owned many vehicles and have had service at a variety of dealerships. This dealership is by far the worst service you will ever receive. Poor attitudes, service advisors could care less about customers, and techs that have no idea what they are doing. Aside from the customer service aspect, this dealership is a dump. The owners don’t invest a dime into the place and it shows. Never again will my vehicles be serviced by this dealer. More
by jeepram18
Employees Worked With
Ryan Geiger, Justin Gilbert
March 15, 2018
Management and service I have been dealing with service for a while whatever I have a problem with my jeep liberty 2012 never had a question that was not answered wil I have been dealing with service for a while whatever I have a problem with my jeep liberty 2012 never had a question that was not answered will services awesome but I can't remember the other gentleman's name that I deal with their supervisor also I believe is really nice you got great people working in your serve More
by Samgregory
Employees Worked With
Will Young, Justin Gilbert
December 29, 2017
Service Department Repair I dealt with Justin Gilbert in the service department regarding a repair to my vehicle. I scheduled my appointment through Justin and met with him at I dealt with Justin Gilbert in the service department regarding a repair to my vehicle. I scheduled my appointment through Justin and met with him at the dealership on the date of my repair. Justin was courteous, polite and respectful with me, which I appreciated. Justin estimated it would take 60-90 minutes for my repair, which was done in about 30. I don't know if Justin did the work himself, or not, but I would like to publicly thank him and the mechanic/s who did the work (if it wasn't Justin) for a job well done. Tim Allan ***I can't rate the price (below) as the repair was free of charge*** More
by Tim Allan
Employees Worked With
Justin Gilbert
July 05, 2017
Chrysler Seabring I have been coming to Fayetteville Dodge for my car inspections and repairs for years. I can always count on William and the rest of the service crew I have been coming to Fayetteville Dodge for my car inspections and repairs for years. I can always count on William and the rest of the service crew to get it done right the first time. If any thing should come up that I need to have repaired in the future, they tell me ahead of time so I can put some money aside to get it fixed. Fayetteville Dodge's service center has always worked with me and my budget. (Goodness knows car repairs can get very expensive). I highly recommend them, and trust them. Thank You Guys! Barbara Shaw More
by Barbara Shaw
Employees Worked With
Noah J, Ryan H., Will Young
June 13, 2017
Came to have an oil change and left with a new car..... I literally came to have an oil change- and walked into the show room to just 'look'. The charming young man who sold me my car simply came up and as I literally came to have an oil change- and walked into the show room to just 'look'. The charming young man who sold me my car simply came up and asked if I had any questions. I responded that I was just 'curious' about the new cars- I loved my avenger, but it was new in 2013. We talked a little about what I used my car for- and then went outside to look. We found this silver Chrysler 200- with some 'bells and whistles'- ie. GPS and leather seats- and I wanted it. There was no pressure- only an interest in helping me. Great experience! More
by CB
Employees Worked With
Jay Morse
June 07, 2017
Service work The service department is awesome fix my tier in like 10 minutes that the fastest service. The beast service department by far .fro this point on I' The service department is awesome fix my tier in like 10 minutes that the fastest service. The beast service department by far .fro this point on I'm telling all of my friends to go there More
by THOMAS I FALATO
Employees Worked With
Noah j , Denny Pudney
