Back

Fayetteville Dodge RAM- Go Group Auto - Service Center

East Syracuse, NY

not yet
rated
91 Reviews

91 Reviews of Fayetteville Dodge RAM- Go Group Auto - Service Center

Sort by
December 04, 2022

My headlight went out one day last week, I called Fayetteville Dodge on Thursday and was able to get an appointment on Saturday. I took my car in on Saturday and was able to get it back within a reas More

by cswood4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and guy in the parts department
August 29, 2022

The friendliest dealership ever. . Service is so efficient up to date of what is being done. very nice, clean waiting area. I receds!ommend them for all your ne More

by jphinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wonderful lady that checked me out., Ed Quigley, Justin Gilbert
July 17, 2022

Very good service with high quality work and high recommended.very good team work.thank you. More

by Pero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Quigley, Justin Gilbert
February 06, 2022

Drove up from NJ for a service and in route, my car's electronics started acting up. Windows going down, interior lights going on, etc. Stopped by Saturday morning and Jeff took the car, found the genera More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
November 20, 2021

Great service as usual! Made two appointments in two consecutive days for oil changes and they did both cars in the same day!! Justin and Daria are just great to work with! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daria, Justin Gilbert
November 18, 2021

Went in for help finding a bolt For my 21 Promaster. Because it didn’t easily come up in a kit on their computer they said they were unwilling to help. Clearly there is no such thing as a 21 Promaster w More

by Max
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Nov 18, 2021 -

Fayetteville Dodge RAM- Go Group Auto responded

I'm sorry that this happened. After checking with our parts department, they just need the part number for the hitch so we can be sure that we are giving you the right bolts. When they attempted to look up the part with your VIN it said there is no hitch for that vehicle. My name is Jay I am one of the sales managers here, if you would like to give me a call to talk about it that would be great! Jay Morse Sales Manager Fayetteville Dodge Ram 315-420-1325

October 07, 2021

I have been a Fayetteville Dodge customer/owner since we bought our awesome Grand Caravan in 2013 and have been extremely pleased with the sales and service ever since. I like the Grand Caravan so much, I b More

by Firecop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will in service is excellent! Daria is the "go to" person in the office and makes all transactions so easy! She is awesome! , Ed Quigley, Justin Gilbert
June 01, 2021

It's always easy when dealing with the service department at Fayetteville Dodge! Justin is very responsive and courteous to deal with. Will always bring my vehicle here for service. More

by jb1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gilbert
Jun 02, 2021 -

Fayetteville Dodge RAM- Go Group Auto responded

Thank you for the 5 star review! We appreciate your business and will always be here whenever you need us! -The Fayetteville Dodge Ram Team

May 28, 2021

Excellent service received again! Jeff, Justin and Will are always helpful and knowledgeable. They take the time to explain everything to me and answer any questions that I may have. Thank you all for your More

by cswood4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gilbert
Jun 02, 2021 -

Fayetteville Dodge RAM- Go Group Auto responded

Thank you so much for the great review! Let us know if you need anything! -The Fayetteville Dodge Ram Team

January 14, 2021

I have been with Fayetteville Dodge Ram since 2014 when I bought my Dodge Caravan. I have had all servicing on it done there because I trust them. I even buy my tires from them because no one else beats th More

by jcpease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever replaced my rack and pinion assembly., Ed Quigley, Justin Gilbert
Feb 18, 2021 -

Fayetteville Dodge RAM- Go Group Auto responded

Thanks for the great review! We’re happy to help! Jay Morse Sales Manager 315-420-1325

1
...