Fayetteville Dodge RAM- Go Group Auto
East Syracuse, NY
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Excellent sales experience and staff-New Durango Blackout GT I have nothing but good things to say about this dealership and my recent purchase of a Durango GT Blacktop. From the service guys who took the snow t I have nothing but good things to say about this dealership and my recent purchase of a Durango GT Blacktop. From the service guys who took the snow tires and old slush mats off from my trade and loaded them into my car, to Michael Forster who got me a great rate at a local credit union. Not to mention the great price he gave me for the Chrysler Factor plan. To my salesman, Brandon Massey who orchestrated all of this. I won't forget David Donlick who took the time to answer my call about an additional rebate. He took the time to email me back and ensure that I would be getting this additional money $$. I initially inquired about the vehicle online and Amariah Pardoe contacted me regarding the vehicle. We set up a time and she set me up with Brandon Massey to go over the vehicle. Other dealerships never returned my initial inquires or not as quickly as Amariah. Brandon Massey was excellent and a good listener. I told him exactly what I wanted and why and he followed through. The initial numbers for the trade and cost of the vehicle were excellent. I had a couple of concerns with credit, a current refund for a lifetime warranty on the trade, floor mats and snow tires. All of my issues were addressed. For example, I wanted to be sure that my new snow tires from my trade in vehicle would fit the Durango and he helped to ensure they would. He also promised that I could take the old slush mats from my trade. No problem.....he helped the service guys load them into my vehicle. This was a first class experience all of the way. It was a great experience buying a car from here and I will be sure to have my vehicle serviced from here down the road and give them the first chance at any future purchases. And one more time to: Brandon Massey, David Donlick, Michael Forster, Amariah Pardoe and the Saturday morning service guys......... Thank you More
Very nice. Awsome ! Jay was great. .Jay initiated out email conversation which led to me buying my new truck on the day I retired !! What a great present to myself my wife says lol !!! .Jay initiated out email conversation which led to me buying my new truck on the day I retired !! What a great present to myself my wife says lol !!! I bought here before and I would do it again. This is my FOURTH DODGE RAM. I would not buy any other truck out there. The negotiation phase, and the finance phase was fast and fair, and I had no problems or issues with anything or anyone. A great place to do business with. Have a great day, and God Bless. More
Great people They are great to work with. They think of customer first and make sure the job is done right. Joe Yagan is a great person to work with. They are great to work with. They think of customer first and make sure the job is done right. Joe Yagan is a great person to work with. More
Straight Forwad & Easy My experience was excellent. I described what I wanted and what I needed to happen so I could make a deal on a New Cummins and the team at Fayettevill My experience was excellent. I described what I wanted and what I needed to happen so I could make a deal on a New Cummins and the team at Fayetteville Dodge made it happen. Everyone was straight forward and to the point, no time was wasted. My salesman was not pushy in anyway... However, he was available by phone at anytime to answer questions (including off hours and weekends). It was a pleasure working with the team and I would consider them in the future. More
Two positive experiences I just purchased my second vehicle from Fayetteville Dodge and both were positive experiences. Jay Morse handled my latest purchase and was friendly, I just purchased my second vehicle from Fayetteville Dodge and both were positive experiences. Jay Morse handled my latest purchase and was friendly, helpful and exerted no pressure. I really felt that I was treated honestly and fairly with both the purchase price and the trade in. Time spent in the dealership was minimal as all paperwork was organized and the car was prepped and ready as promised. This dealership will get first crack when I buy my next vehicle. More
#1 Dealer in Syracuse This is not our first purchase from Fayetteville Dodge and it won't be our last ! Everytime, we get an honest trade allowance and a great deal. This This is not our first purchase from Fayetteville Dodge and it won't be our last ! Everytime, we get an honest trade allowance and a great deal. This time we leased a new 2017 Grand Caravan SXT, and as always Joe Yagan, Joe Somers and Mike Forster did a great job of making the experience one that will bring us back again in the future. Kudos, FD. More
will be a repeat customer i was able to find exactly what i was looking for at a much lower price than expected. A very stress free experience and friendly staff i was able to find exactly what i was looking for at a much lower price than expected. A very stress free experience and friendly staff More
Well-handled purchase I was able to buy a great car and it was professionally handled throughout, in spite of a complicated purchase process on my part. Car was ready as pr I was able to buy a great car and it was professionally handled throughout, in spite of a complicated purchase process on my part. Car was ready as promised More
We will be back I purchased a pre owned Town and Country from Joe last year.He was great to work with the price was thousands lower than another used dealer had on th I purchased a pre owned Town and Country from Joe last year.He was great to work with the price was thousands lower than another used dealer had on their site for same vehicle with higher mileage.We will definitely be back to see Joe when we are ready to buy a truck. More
Justin O'Connor I worked with Justin O;Connor to purchase a new to me automobile. I knew what I wanted in. a car and what my budget was. Justin was very patien I worked with Justin O;Connor to purchase a new to me automobile. I knew what I wanted in. a car and what my budget was. Justin was very patient with me and he showed me many cars. He listened and remembered why I did not like certain cars. He would call me with cars he thought matched my needs. Justin found me the perfect car. .I found Justin knowledgeable and very helpful in my decision. I will refer others to Justin as his service and integrity are superior. Thank you Justin for all your time and patience. More