Back

Fayetteville Dodge RAM- Go Group Auto

East Syracuse, NY

5.0
1,184 Reviews

6010 Galster Road

East Syracuse, NY

13057

Directions

By Type

Showing 1,184 reviews

June 11, 2012

What a great experience. I stopped in and gave these people a shot based on my Uncle's recomendation and boy am i glad i did. They were truly the best dealership ive dealt with. They have earned my bu More

by DoubleR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Bob Saltzman
Jun 12, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Double R, Thanks so much of the feedback. We appreciate you taking the time to express how great of an experience you had here. Looking forward to seeing you soon and thanks again!! We hope you love your car. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

May 15, 2012

I bought a 2012 Dodge Grand Caravan SE from Fayetteville Dodge last week. I want to personally thank Joe, Bob, Jeff and Mike for all of their efforts in getting me the vehicle that I wanted for the price th More

by pscire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Jeff, Mike and Bob, Joe Yagan, Bob Saltzman, Michael Forster
May 18, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Thanks so much for the feedback/review. I am glad a lot of people were involved and they all met your expectations. We strive to be the best and we appreciate all of your comments. Thanks and we hope you love your Grand Caravan and if you ever need anything just give us a call. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

May 15, 2012

Overall a very positive experience. Buying a new car at today's prices can be quite stressful as it is one of the largest purchases we make other than buying a home. Justin was honest and straightforward. More

by izzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin O'Connor, Justin O'Connor
May 18, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

I am glad you had a great time buying a car with Justin. We appreciate the great feedback about both him and Mike and I am glad they took care of you. Buying a car should be fun and it seems that's how it panned out for you. If you ever need anything just give us a call! Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

May 13, 2012

i recently bought a 2006 mercedes from them. upon my i recently bought a 2006 mercedes from them. upon my test drive it was apparent that it needed some work, but was assured all would be taken care of More

by the silver bullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe yagan, ryan, jeff, Ryan Geiger, Joe Yagan
May 18, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Wow, Thanks for the great review/feedback. It means a lot to us that you noticed that we were trying to make your experience the best possible. We also appreciate you working with us to work a deal out. We hope you love your Mercedes it was a pleasure getting to meet you and having you as a new customer. Hopefully this is just the beginning of our business relationship and hope to see you in the future. Thanks again!! Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

April 07, 2012

Salesman was great! The only issue we had was sticky stuff around wheel wells(possibly glue residue from tape) that wasn't cleaned off before delivery...not the salesmans fault at all. More

by paaserud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saltzman, Bob, Bob Saltzman
May 05, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Thanks for the feedback. I will be sure to tell detail to pay more attention to the adhesive from the stickers that the cars are delivered with. I am glad your salesman was great and because the vehicle had the residue from the stickers you can come in and get a full detail with an appointment for free!! That's our way of saying sorry and also are way of saying thanks for the feedback and to let you know we care. Just call or email me to set it up. Thanks and hope to hear from you soon. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

April 02, 2012

The sales and financing departments were a pleasure to deal with. I found the vehicle on line and drove almost a hundred miles to check on it ,It was all i expected and bought it then and there. More

by Thomas Loomis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin O'Conner, Justin O'Connor
May 05, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Thomas, Thanks for making the drive! I am glad we were able to get everything done for you. Thanks for the feedback as well!! If you ever need anything just give us a call or email. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

March 27, 2012

THis is the second vehicle I have bought thru this dealer. The service and customer service has always been superb. My previous vehicle was also serviced at this dealership with great results. I wo More

by stepjoe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Salztman, Mike Forster, and Jeff, Bob Saltzman, Jeff Munson, Michael Forster
May 05, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Wow, thanks for the great feedback. I am glad you keep coming back to us and we will keep doing are best to keep your experiences great. If you ever need anything just give us a call or email. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

March 23, 2012

I will be calling to meet with a owner or higher up due to the repairs done on my caravan, wires were left exposed causing a electrical fry causing my van undriveable. Took it in for a PCM board and $1200 More

by tonealsesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mike, paul, wil
May 05, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Thanks for taking the time to talk on the phone and coming in to meet with us about what transpired with your van. As we discussed we found out that Fayetteville Dodge did not cause your vehicle to fry, and that the original PCM/Wiring problem that happened before you brought it here was causing the vehicle to malfunction. Problems are going to start to occur no matter how good you take care of it when it has 140,000 miles on it. I am glad we made amends and left on a good note. Like we discussed in our meeting we will give you a great deal on any vehicle in stock because yourve current one is having problems OR we will personally send our Service Manager and trained Technician to your personal mechanics shop where you had your vehicle diagnosed and help try and fix the problem with your van. We are open to phone calls and emails anytime to please do not hesitate to get back in touch with us. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

March 23, 2012

Buying a vehicle can sometimes be a frustating event but Justin was a pleasure to work with and my experience with the dealership was excellent.I got the truck I wanted at a good price. More

by burritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Oconner, Justin O'Connor
May 05, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Sounds like Justin and the dealership did a great job. I just wanted to say thanks for the feedback and we are glad you enjoyed your experience and got the truck you wanted. If you ever need anything just give us a call or email. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

March 10, 2012

I had a great new car buying exerience with Fayetteville Dodge. They were very helpful to me with all of my questions about the car and the sale. Joe Yagan was just great too. He was helpful with me with th More

by mapo5868
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yagan , Joe Yagan
May 05, 2012 -

Fayetteville Dodge RAM- Go Group Auto responded

Thanks so much for the positive feedback. Joe said thank you and he is glad you enjoyed your experience. Its nice to hear that you will tell your family and friends and hopefully they have just as good of a time when they come in. If you ever need anything just give us a call or email. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com