Fayetteville Dodge RAM- Go Group Auto
East Syracuse, NY
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This is my second car purchsed here. Donnie was very This is my second car purchsed here. Donnie was very enthusiastic about his product. We went for a test drive and he pointed out many of the car' This is my second car purchsed here. Donnie was very enthusiastic about his product. We went for a test drive and he pointed out many of the car's features. He answered all questions asked. He tried to find the car that would meet our needs. I liked the fact that he was NOT a pushy salesman. He listened to my concerns, and respected my desire to look at several different types of mid-sized cars, before making our decision. He treated me with respect and did NOT insult my intelligence as other salesmen have at other dealerships. More
I was in the market for a new Ram Truck, and began my search on the internet. I had certain model and options in mind, and did not have to confine my search to Central NY as I frequently work in NYC, NJ search on the internet. I had certain model and options in mind, and did not have to confine my search to Central NY as I frequently work in NYC, NJ, and Long Island. I found the options, and more importantly the price I had in mind at Fayetteville Dodge Ram. The vehicle was in transit, so I sent an email asking when it would arrive. The response was immediate, and I also got an email when the truck actually arrived at the dealership. I arrived at the dealer to take a look at the truck during a snow storm. I was greeted by Bob Saltzman, who had no problem suiting up for the weather and walking me to the far end of the property to let me take a look. No pressure, no hard sell, just two guys talking truck in a blizzard. I returned a few days later with my wife for a test drive. When I sat down with Bob, he had been able to apply more rebates and discounts, reducing the price again. Bob hooked me up with Mike Forster, Business Manager who was able to secure financing with zero down at a rate lower than the 3.0% I was going to insist on. All said and done, I purchased the vehicle with the options I wanted (and then some) for I price less than what I expected, at a loan rate lower than I expected. Bob Saltzman was responsive, knowledgeable, and made the entire process a pleasure. Hat's off to Bob & Mike. Fayetteville Dodge Ram has my recommendation and future business as long as they keep these guys around. Mike Quinn Manager of Field Service, Daimler Buses North America More
This is my 2nd car I bought from Fayetteville Dodge and my 5th Dodge Caravan. Let me tell you how happy I was with the experience: Bob Saltzman was very responsive and patient. Even though it was near my 5th Dodge Caravan. Let me tell you how happy I was with the experience: Bob Saltzman was very responsive and patient. Even though it was near closing time, he was helpful and did not rush us. He is a great guy and I would recommend him highly to anyone looking for a good, knowledgeable salesperson that is also not "pushy" and listens to your needs. Thanks Bob! Mike Forster was the Business Manager I dealt with in handling the financing. He was very professional and nice to work with. He answered any questions I had and delivered on his promises. Overall, I am "SOLD" on Fayetteville Dodge on their customer service and friendliness. Daryl Manlius More
the salesmen at this dealership are extremely [rofessional and seem to care about the customer when it comes to making a deal and sticking within the limits of the customers financal availabilit [rofessional and seem to care about the customer when it comes to making a deal and sticking within the limits of the customers financal availability. i went to the store looking for a used car and they showed me that for less money and better car i could get into a new vechle. i'm very pleased with the deali got and would recomend anyone to buy from them. More
Had a good time i was referred by a life long customer Joe Renaldo to go see donnie so i did i walked in and told donnie i got a check if you can make a deal he worked his magic and i left withe a 2013 gr Joe Renaldo to go see donnie so i did i walked in and told donnie i got a check if you can make a deal he worked his magic and i left withe a 2013 grand caravan se......defanitly recomend donnie and faytville dodge fayetville ny More
With 4 children and a 5th on the way, I knew it was time to trade in my bachelor-pad SUV with the sunroof and nice paint job for a van. As always, I first started by searching local vans on several auto web to trade in my bachelor-pad SUV with the sunroof and nice paint job for a van. As always, I first started by searching local vans on several auto websites and was pleased to find a great looking van at Fayetteville Dodge Ram. My wife and I hadn't planned to visit the dealership nor do a test drive on the day we did, but things just fell into place for us. I was greeted by Justin, who braved the cold to see if we needed anything from where we had parked in the back of the lot. Justin was respectful of my time and the fact my wife, infant and toddler were patiently waiting in the car while I test drove the van and worked out the trade-in numbers. Over the weekend I thought about the van and the number Justin presented. When I called on Monday, I gave Justin a list of things I was looking for before I was willing to complete the purchase. I was impressed that Justin not only made everything happen for me, including having all of the paperwork ready for me to sign and the van ready to go when I came in (again a display of his respectfulness of my time), but that the final negotiations happened over the phone in a simple, quick and efficient manner. I appreciated that Justin didn't act like the "typical" car saleman. He wasn't pushy, respected my decisions and thoughts, answered my questions, managed everything smoothly and worked within my constraints. Not to mention that I was thoroughly impressed with Justin's knowledge of a used van that had been on the lot for several months. Additionally, I was impressed with the dealership's computer system that allowed Justin to quickly look-up and find the van I came in wanting test drive as well as their ability to manage their on-line used car presence. I would definitely recommend Fayetteville Dodge Ram and Justin specifically for anyone looking to purchase a new or used vehicle. Thanks, Justin! It was a pleasure working with you and the van rocks! Christopher M. and Family P.S. This ain't no soccer mom van. I named my Man Van Delt-6. More
BILL WAS SO PERSONABLE RIGHT FROM THE START. WE INSTANTLY LIKED HIM. HE WAS VERY KNOWLEDGEABLE TOO! HE HAD THE JOB DONE RIGHT! WE WOULD DEFINITELY COME BACK IF WE NEEDED WORK DONE AGAIN. INSTANTLY LIKED HIM. HE WAS VERY KNOWLEDGEABLE TOO! HE HAD THE JOB DONE RIGHT! WE WOULD DEFINITELY COME BACK IF WE NEEDED WORK DONE AGAIN. More
The atmosphere and people were very friendly and accommodating. They worked with us to get a nice vehicle within our price range and were able to get us a great interest rate as well. I would defini accommodating. They worked with us to get a nice vehicle within our price range and were able to get us a great interest rate as well. I would definitely recommend Fayettevill Dodge to anyone who is looking for an affordable and nice used vehicle. More
My name is Lynn Kline and my husband Joe and myself first stopped into Fayetteville Dodge in October 2012 looking for a used Caravan. At that time we met Jeff Munson. Unfortunatlely, we were not able to get stopped into Fayetteville Dodge in October 2012 looking for a used Caravan. At that time we met Jeff Munson. Unfortunatlely, we were not able to get a deal that day, but becuase of Jeff we came back last week again looking for a used Caravan. No matter what words I use, they will not be enough to express my families gratitude for the time, energy and overall concern Jeff Munson took in trying to get my family a deal that would work for us. He worked with the sales dept who equally worked extremely hard to make sure we could get a payment we could afford. Tonight, 1-31-13, my family drove off the lot in our 09 Dodge Grand Caravan. Again, I can not begin to say how completely impressed I was with Jeff Munson and the team at Fayetteville Dodge. Jeff Munson is the guy you wanna buy a car from. I would recommend him highly to anyone looking for a new car. More
Everyone at the Dealership was super friendly and they worked with me to get the car i wanted within my price range. What i thought was gonna be a stressful process turned out to be easy. Id recommend thi worked with me to get the car i wanted within my price range. What i thought was gonna be a stressful process turned out to be easy. Id recommend this place to anyone. More