Fayetteville Dodge RAM- Go Group Auto
East Syracuse, NY
Filter Reviews by Keyword
By Type
Showing 1,184 reviews
The over all experience was great,everything on the car The over all experience was great,everything on the car was explained in detail which left no questions. The car was ready when we were told it would The over all experience was great,everything on the car was explained in detail which left no questions. The car was ready when we were told it would be and it was ready to go.We talked to the service department an were told Maintenance schedules and benefits. The hours were convenient and they worked with us. Donnie Somers has always made our family feel like we were part of the dealerships family and it can't get any better than that. We will always recommend people because of our over all experience.. Another satisfied customer Joe & Debbie Rinaldo Jr More
Overall, Justin was great - however, for someone who had been in the business for three years, he still seemed uncomfortable explaining the product. For example, he took a lot of time finding things in the been in the business for three years, he still seemed uncomfortable explaining the product. For example, he took a lot of time finding things in the manual. Since he knew I was coming in, he should have reviewed the manual before I got there - saving us both time. He never explained that my day running lights would not automatically change for night driving in the evening so I got a few flashes from cars to tell me to turn my lights on. In fairness, I should have read the manual too. Overall he was very friendly and willing to get answers for me. I went in knowing what I wanted and what I wanted to pay. I felt like the "deal" was complete when I spoke with Justin but then eh transferred me to Mike only for him to try to see me a few more things like rust proofing (which by the way I got much less expensive outside of the dealer!) That was annoying. However, Mike was also nice and I suppose - just doing his job. When I got the wrong part (even after explaining in extreme detail what I wanted and why) I brought it back and Justin was not working that day. Greg said he would give it to Justin. Justin never called and it appeared Greg never explained to anyone what happened. Then I got a call from the parts department stating they now had the part I originally asked to purchase. Too late now! Overall this dealership was very friendly and I think that is a huge plus. I felt comfortable interacting with them and they were not too pushy. I have not had to purchase a vehicle for quite some time so I was very apprehensive about the experience. they definitely calmed me down. As for the vehicle - impressive for the cost and features - never thought I would purchase a Dodge! To Justin especially, you have a wonderful way of working with people so keep up the good work. I would recommend this dealership if you want a Dodge. More
I went to Dodge in Fayetteville, looking and deciding for a car. Justin helped me to decide about getting the 2013 Dodge Dart. He helped me with my first purchase of a new car, he was very helpful to find so a car. Justin helped me to decide about getting the 2013 Dodge Dart. He helped me with my first purchase of a new car, he was very helpful to find some features I was looking for as well. I do recommend Justin for help looking for a new purchase of a car. More
Just want you to know that I had a very positive car buying experience at Fayetteville Dodge. This was the first time I’ve purchased a car in almost 13 years and my 1st experience with this dealership. buying experience at Fayetteville Dodge. This was the first time I’ve purchased a car in almost 13 years and my 1st experience with this dealership. Donnie Somers is a delight to work with. He is so personable and I felt like he was truly interested in showing me the car I was looking for. He was extremely knowledgeable, answered all questions, explained everything and I was never pressured. I felt like I was treated fairly, honestly, and respectfully by all of their staff . A special thank you to Joe Somers who gave me much more than I ever expected for the trade in value for my old car. Thank you Donnie, Joe and all the folks at Fayetteville Dodge for making my car buying experience so great. I will not hesitate to recommend you to all my friends. More
AWESOME!!!!!!!!!! The moment I arrived I expected to AWESOME!!!!!!!!!! The moment I arrived I expected to have to walk into the dealership and convince somebody to talk to me like Drivers Village. To AWESOME!!!!!!!!!! The moment I arrived I expected to have to walk into the dealership and convince somebody to talk to me like Drivers Village. To my suprise, Bob walked out and introduced himself and made me feel like it was the 90's all over again. Bob truly knows the meaning behind salesmanship. I told Bob I was looking around and wanted to know if he could beat the quote that I recieved from a dealership in Rochester and he said "Not a problem!" From that moment on, Bob was the true professional and did not waste my time with unnecessary banter and stuck with the meat and potatoes of the sale. From one salesman to another "Keep up the good work, our kind will be missed one day!" More
We had a wonderful experience at Fayetteville Dodge. Buying our 2011 Ford Ranger from them was the easiest car purchase we ever made. We would recommend this dealer to anyone in the market for a new or Buying our 2011 Ford Ranger from them was the easiest car purchase we ever made. We would recommend this dealer to anyone in the market for a new or used car. More
I was very pleased with the sales experience at Fayetteville Dodge. Jeff was knowledgable and worked with his management to reach a fair deal.. I was very pleased with the sales experience at Fa Fayetteville Dodge. Jeff was knowledgable and worked with his management to reach a fair deal.. I was very pleased with the sales experience at Fayetteville Dodge. Jeff was knowledgable and worked with his management to reach a fair deal. More
My husband and I have dealt with other dealers in the past...and it was NEVER a good experience! When we first dealt with Fayetteville Dodge a few years ago, we worked with Ron Parnell. He was very ple past...and it was NEVER a good experience! When we first dealt with Fayetteville Dodge a few years ago, we worked with Ron Parnell. He was very pleasant to work with and softened the stress of the purchasing process with his easy-going personality...so we had returned to Fayetteville Dodge now for the last 3 vehicles. We came back again to find that Ron had retired and we worked with Jason Learo. Jason sold us van #4! Jason was just as pleasant and an absolute joy to work with. He is genuinely a "people person" and can help you get thru the transaction with honesty and a few laughs! Thank you, Jason, for being there--we will be back when van # 3 has to be retired, and we will be back to buy van #5!! --The Parlins More
Upon entering the dealership, I was warmly greeted by Ryan and then was introduced to Justin. I had been to another dealer on the previous day, and working with Fayetteville Dodge was steps above the oth Ryan and then was introduced to Justin. I had been to another dealer on the previous day, and working with Fayetteville Dodge was steps above the other dealership. Justin was very personable, and I felt everyone was very honest and interested in doing a fair deal for both of us. I would definitely go back to Fayetteville Dodge, and would recommend them to my friends and family! More