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Fayetteville Dodge RAM- Go Group Auto

East Syracuse, NY

5.0
1,184 Reviews

6010 Galster Road

East Syracuse, NY

13057

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Showing 1,184 reviews

December 18, 2013

Jeff Munson is by far the best salesperson I’ve ever dealt with. He is honest, friendly & really exemplifies what a car salesman should be. I've bought four different cars from him, both used & new and More

by brianlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Munson
Dec 21, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

brianlee, Thanks so much for the detailed feedback/review. It's great hearing about how all of your experiences have gone over the years. We truly appreciate you making the drive here just to work with Jeff. Jeff says thank you very much for writing this and hopes you love your new vehicle. We couldn't ask for a more dedicated and loyal customer and if you ever need anything you can always give us a call anytime. Thanks Brain and hope to see you again soon. Enjoy the Holidays and take care! Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

December 12, 2013

Worked with Justin who was courteous, professional and maintained a pressure free environment. I would recommend this dealership and plan on continuing my business with them. More

by sbeenjamminu
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin O'Connor, Justin O'Connor
Dec 13, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

sbeenjamminu, Thanks so much for the great feedback/review! I am glad to hear that Justin took care of you so well. Thanks for the recommendation and we hope you love your new vehicle! If you need anything, just give us a call anytime. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

December 04, 2013

For being my first brand new car boughten I found bob to be extremely helpful,friendly. It was an extremely stress free buy and I believe that was all thanks to bob saltzmann. More

by JeremiahK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Saltzman
Dec 05, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

JeremiahK, Thanks a lot for the great review/feedback! I am glad to hear how well of an experience you had dealing with Bob Saltzman. Nice to hear we made it stress free for you. We hope you love your new car and if you ever need anything, just give us a call anytime. Ryan Geiger Dealership Director/Vice President rgeiger.fd@gmail.com 315-637-5001

November 30, 2013

We have left Fayetteville Dodge very happy customers! We got exactly what we were looking for at a great price! Bob did a lot of the legwork over the phone and made the process a simple one. We will definit More

by Jpritch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Saltzman
Dec 02, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

Jpritch, Thanks so much for the great review! I am glad Bob made everything simple and easy for you. Thanks for the referrals and we hope to see you again soon. Enjoy your new vehicle and if you need anything just give us a call anytime. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

November 29, 2013

After buying a brand new 2013 Dodge Avenger from Fayetteville Dodge, I have had nothing but trouble. There was a bees nest in my driver's side mirror, the doors were not unplugged until 2 months aft More

by kaiseraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Clark (GM), Mr. Quigley (Service Manager), Will Young
Dec 13, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

Amanda, Thanks so much for the detailed review! I apologize greatly for how part of your experience went. I am so glad that I was able to talk with you and resolve your issues and see if we could make this a better experience for you. You are a pleasure to talk with and I am glad you are coming back to have us take care of the rest of your concerns. We will work extra hard to ensure your service experience is great. As you know you can call me anytime and you have my cell phone number. Thanks again for everything and talk with you soon. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

November 21, 2013

Greg was extremely accomodating and found me the car I wanted with percision and care. I really appreciate his efforts as I'm not an easy customer. thank you Fayetteville dodge More

by tony0059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

tony0059, Thanks so much for the great feedback! I am glad Greg found exactly what you wanted. I am sure you are a great customer and we appreciate your business. Thanks again and we hope you love your new vehicle. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

November 04, 2013

When I walked into the dealership and asked the first guy i saw to pull the keys to a truck i wanted to look at, I was referred to Justin O'Connor who got the keys to the truck and spent a few minutes with m More

by davis1500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin O'Connor
Dec 02, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

davis1500, This is a great review/feedback. Thanks for taking the time to write it. I appreciate you going over how your experience went. Sometimes texting is the easiest way for a customer to communicate. I am glad Justin was courteous and able to accomplish this for you. We hope you love your new truck and if you ever need anything just give us a call anytime. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

November 03, 2013

Bob was very helpful and knowledgeable about the vehicle and gave great customer service answering all my questions ; Not pressured and given a fair price would definitely deal with again. Mike was also hel More

by Mhanfor91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Saltzman, Michael Forster
Dec 02, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

Mhanfor91, Thanks so much for the great feedback/review! I am glad Bob and Mike took care of you and you had a great experience. We hope you love your new vehicle and if you ever need anything just give us a call anytime. Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

October 23, 2013

I didn't feel pressured into buying a car. Bob was great. He wanted to help me find the perfect vehicle for a low price. I had a great experience. More

by SaraDog2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Saltzman
Oct 23, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

SaraDog2010, Thanks so much for the great review! I am so happy you had a great experience here and it was low pressure. We hope you love your new vehicle and if you ever need anything just give us a call anytime. Ryan Geiger Dealership Director 315-637-5001 rgeiger.fd@gmail.com

October 23, 2013

While working with Bill in the body shop he was aware of the problem I was having and tried his best to fix my problem. He went out of his way to try a fix by applying heat on the back of my Dodge Caravan b More

by bronson45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in the body shop
Oct 24, 2013 -

Fayetteville Dodge RAM- Go Group Auto responded

Mr. Sniper, Thanks so much for the great Body Shop review. We appreciate you taking the time to write such a thoughtful review. Bill said thank you very much and I am so happy to hear how everything turned out. We try our best to accommodate our customers and its nice to hear back from a customer on how their experience was. I am glad it worked out and if you ever need anything feel free to call us anytime! Ryan Geiger Dealership Director/Vice President 315-637-5001 rgeiger.fd@gmail.com

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