Fayetteville Dodge RAM- Go Group Auto
East Syracuse, NY
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Very Helpful and Friendly! I dread shopping for a car but this time was very different! They found the perfect car for me and I couldn't be happier. I dread shopping for a car but this time was very different! They found the perfect car for me and I couldn't be happier. More
Great Customer service Was very nervous about car shopping but needed a vehicle, so I found the courage to walk through the front doors of the show room at Fayetteville Dodg Was very nervous about car shopping but needed a vehicle, so I found the courage to walk through the front doors of the show room at Fayetteville Dodge. I was meet by a very friendly individual, who talked for a short while (not about cars) until a sales rep was available. I was then greeted by Justin O'Connor who took me out on a few test drives. Long story short the experience was very friendly and smooth all the way through to the end, and everyone I encountered was very kind, funny, and knowledgeable and no I was not paid or bribed to say this, just good people and very helpful. Thanks for not being overwhelming and making this a smooth easy stress free process. And by the way I left with exactly what I wanted so thank you. More
Great dealership Justin gave us no pressure about buying a vehicle. We told him we wanted a used one and he never once tried to sell us a new one. I was offered a li Justin gave us no pressure about buying a vehicle. We told him we wanted a used one and he never once tried to sell us a new one. I was offered a little bit lower on my trade in than I was hoping for even though I used the "Instant Trade-in Offer" feature on their own website. The vehicle was a good price though so I didn't fight it too much. The only negative with the dealership is when it came to the extended warranty. We were interested in the life time warranty and were told we had to buy it right then. We didn't and shopped around a little bit at other dealerships (they can certainly sell you just the warranty) and online. We ended up buying online since it was then tax free. With tax it would have been right around what the dealership was offering it for. So the pricing is fair, we didn't like being told by the warranty guy that we had to buy it right then. More
They set a high bar! Arriving at Fayetteville Dodge last June following a fender-bender was quite random; continuing with them for service and, most recently, for a highly Arriving at Fayetteville Dodge last June following a fender-bender was quite random; continuing with them for service and, most recently, for a highly satisfactory purchase of a pre-owned vehicle was a smart choice. Bill Sheley, body shop head, was terrific to work with and got our van back on the road in no time at all. The service shop is well coordinated and EVERYONE I dealt with exudes friendly, professional commitment. Justin O'Connor and the dealer sales manager provided a sales experience second to none: no nonsense, straight-shooting and always courteous. Thanks all! I really appreciate your skill and courtesy!! More
Great place to buy a car! Great place to buy a car. Pricing is fair, they don't play games and waste your time. Justin did a great job with getting everything done, ver Great place to buy a car. Pricing is fair, they don't play games and waste your time. Justin did a great job with getting everything done, very nice guy, did a wonderful job getting us through all of the "paperwork" in a very timely manner! More
Very personable and reliable sales staff I have purchased two vehicles with Fayetteville Dodge with very successful results. Sales personal are very courtesy and helpful to my needs. I will I have purchased two vehicles with Fayetteville Dodge with very successful results. Sales personal are very courtesy and helpful to my needs. I will continue to visit Fayetteville for future purchases. More
Great Price We drove two hours mainly because they were $2000 less than any other place we visited . The staff was great , especially considering the fact that my We drove two hours mainly because they were $2000 less than any other place we visited . The staff was great , especially considering the fact that my four small children were on a tear inside the dealership !! I highly recommend Fayetteville Dodge . More
Justin O'connor went above and beyond his job! Justin spent a lot of time with me and was very patient in return he got the sale!!!! Michael in finance also went above and beyond his job and I was Justin spent a lot of time with me and was very patient in return he got the sale!!!! Michael in finance also went above and beyond his job and I was very happy with what he got for me. More
Interior and Exterior Detail I took my SUV (another brand) into this dealership since my dealer does not offer details. To say I am satisfied is an understatement. The customer I took my SUV (another brand) into this dealership since my dealer does not offer details. To say I am satisfied is an understatement. The customer service was phenomenal, the price was excellent, and the car looks even better than the day I picked it up (and it was brand new). Thank you Ryan and your team for an awesome job - I will be back! More
Amazing Customer Service! Car shopping is not one of my favorite things to do due to the numerous car dealers that try to scam you out of your money and put you into a car that Car shopping is not one of my favorite things to do due to the numerous car dealers that try to scam you out of your money and put you into a car that will require additional maintenance and repairs. However Fayetteville Dodge allowed me to enjoy my car shopping experience. Ryan G. was an upfront, honest and professional individual who was willing to answer any and all of my questions. He went above and beyond the call of duty to make sure I was satisfied as a customer. Along with working with Ryan G., I also was worked with Greg B. who also continued this amazing experience of buying a car. Greg made the pick up process amazing by making me feel welcomed and answering the other random additional questions that I was not able to ask before. He also assured me with the paperwork process and explained the terms and conditions to me as I asked about them. Both Greg and Ryan then followed up with me about my car purchase and continued to offer service information and advice to me. Overall, both of these salesmen made my car buying experiences a rememberable one and I plan to return to them for my future car purchase. More