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Fayetteville Chrysler Dodge Jeep Ram - Service Center

Fayetteville, TN

not yet
rated
320 Reviews
Call Service Center (931) 532-0400

320 Reviews of Fayetteville Chrysler Dodge Jeep Ram - Service Center

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July 26, 2021

The staff was very accommodating my service technician let me know what was going on with my vehicle max set me up with a loaner I was very pleased with the outcome thank you More

by Robertrandolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
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July 25, 2021

Kenny was a huge help and i really appreciated the timely service and being open on sat!! I am excited to have a service center i can trust. More

by dr_andrews_dvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Tyler McCoy
Report | Print
July 22, 2021

Very nice and prompt service. I would recommend service department to my friends. I was told it would take a hour but didn’t take that long. More

by ecfaulkner68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
Report | Print
July 22, 2021

Excellent service would be more than happy to have more work done from them and would suggest that to anyone who is interested in a new vehicle to stop by and see them More

by Mblackwelderjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
Report | Print
July 22, 2021

I’ve always had good service till this visit I sent my friend to get the oil changes and he was not pleased with them More

by Pivey8700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know their name
Report | Print
Jul 22, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your friend's experience. If you would like to share more details of their visit, please reach out to me at your earliest convenience. Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

July 21, 2021

Parts not in stock. I’m a farmer and can’t go a week without the truck that I depend on daily. Farming requires very long days that revolve around the truck that I invested a lot of money in. To have it More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know their names
Report | Print
Jul 22, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi John, Thank you for bringing this situation to my attention. I would like to learn more about your recent service experience to Fayetteville Chrysler Dodge Jeep Ram. Please feel free to contact me so I can address your review. I appreciate your time. Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

July 19, 2021

Appointment scheduled for oil change at 0800. When I arrived at 0755 I was told they were running about an hour and half behind schedule. More

by dnutthouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only service department
Report | Print
July 17, 2021

Excellent overall, very satisfied and had a great turnaround time, I also appreciate needed parts being in stock at time of service. Kenny was very helpful. More

by Mike T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Aug 28, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for choosing Fayetteville Chrysler Dodge Jeep Ram, Mike! We are happy to know that our team provided you with an excellent experience. We look forward to working with you again!

July 16, 2021

Easy in and easy out for service. Didn’t try to up sell me on stuff that I didn’t need or want. Will use again. More

by tntcwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Guy at desk
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July 12, 2021

Came buy in afternoon they got my truck in took care of problems and did a update on system. I was out in about a hour and half. More

by wc.pope
Recommend Dealer
Yes
Employees Worked With
Max in service
Report | Print
Jul 12, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars. The team at Fayetteville Chrysler Dodge Jeep Ram is glad your visit was a great one. Please come back and see us.

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