Faulkner Volvo Cars Trevose

how sales and customer service should work i have been a customer of Burdumy now Faulkner Volvo for years. i have never received anything but excellent service from the staff at the dealership i have been a customer of Burdumy now Faulkner Volvo for years. i have never received anything but excellent service from the staff at the dealership. It s now time to really yell the joy i feel. In early Sept. my 14 year old car was hit and totaled while it was parked on a street. when i contacted Faulkner Volvo, i spoke with a used car salesman Andy Sassane who helped me find the the perfect used car. a car that was not too old and would fit my budget. it was quite a find a 2016 S60, and runs like a gem. For this Mr Sassane deserves the dealership's highest marks for his approach to customer service. Faulker Volvo is lucky to have a salesman like Mr Sassane because he treats his customer with the utmost respect and concern. Thanks for my opportunity to voice my opinion Lillian Warfield More

Switched from our Mercedes Benz dealer to Volvo Faulkner During the rain in October 9th, 2017 my wife and me got into an accident in the middle of the night. Conclusion our Mercedes Benz GL 350 was a total l During the rain in October 9th, 2017 my wife and me got into an accident in the middle of the night. Conclusion our Mercedes Benz GL 350 was a total loss, it performed as expected like a brave soldier gave her up for us. Now we were in the dilemma of buying a new car, of course our first bet was going back to our trusted Fort Washington dealer, so I contacted them up and they start searching for a new GL for us. The very next day I called my friend from CrossFit 267 Mr Pat Duffy who works at the local Faulkner dealer on Street Rd & US Route 1 in, Southampton PA. Guess what? Mr Duffy took this situation personally, he introduced us with Mr Andrew Sassane a Volvo Faulkner specialist and he offered us a comparable vehicle to our MB GL a Volvo XC90. I wasn't love at first sight, but the dedication and the excellent service that the people at Faulkner's made our transition smooth and easy. We are reluctant to go to a dealer because they are pushy and invasive, not here, not at all, they were understanding and helpful, I didn't feel that we were "buying" a car but that we were helping in the midst of a bad experience. 48hs later they still helping us with information and more warranties I definitely recommend you to check them out and if you aren't sure what to buy, ask for Pat and he can direct you to the right people , if you are going twith Volvo contact our representative Mr Andrew Sassane and he will assist you all the way. One other thing that is truly important for us is that Faulkner dealer help our military, our friend Pat Duffy is a retired serviceman that was in active duty before working in the dealer and we are truly proud and thankful of him for his service to our Nation. If you need more information don't hesitate to contact me. More

volvo service I took my Volvo to Faulkner last week because I blew out a tire. The whole service department was so helpful. They fixed my car while I waited (I didn I took my Volvo to Faulkner last week because I blew out a tire. The whole service department was so helpful. They fixed my car while I waited (I didn't have an appointment) and told me I also needed brakes . They were able to add this repair to eliminate a return trip. They could not have been more accommodating. I definitely recommend this dealer for all your Volvo service. More

First Visit This was my first visit to this service department, and it was only to get a Volvo replacement key. I didn't realize I was driving by the dealership w This was my first visit to this service department, and it was only to get a Volvo replacement key. I didn't realize I was driving by the dealership while I was out on errands. I stopped in figuring that I'd need to make an appointment. But they were able to take me on the spot, and take care of it while I waited. It was fast, and they even washed my car when they were done. Everyone was very friendly. Pricing was right in-line with the costs I'd researched online, maybe even at the lower end of the range I saw. I'll definitely be returning when I need other repairs. Thanks! More

Great Dealership I have purchased many cars over the years for myself and my business. I can truly say if was a pleasure working with them and I would recommend them t I have purchased many cars over the years for myself and my business. I can truly say if was a pleasure working with them and I would recommend them to anyone looking for a pleasant car buying experience. More

Service department We had a minor accident in our Volvo. The Volvo team at Faulkner were wonderful. Did a timely assessment of our car damage. Parts came in extremely fa We had a minor accident in our Volvo. The Volvo team at Faulkner were wonderful. Did a timely assessment of our car damage. Parts came in extremely fast. And was installed within 24 hours .staff was professional and courteous. Kept me updated on the progress of the installation. Even wash the car. Love working with the Volvo team More

Service Department Great service from dropping my car off and getting the loaner car to the service advisor Jeff keeping me updating on my car's status and then picking Great service from dropping my car off and getting the loaner car to the service advisor Jeff keeping me updating on my car's status and then picking my car up after service was completed. They have continued their great service from Burdumy to Faulkner! More

Bought my 1st Volvo! Dealership we accommodating, and I was able to negotiate a price I was comfortable with. They cleaned up the car fast, since we can and bought our cer Dealership we accommodating, and I was able to negotiate a price I was comfortable with. They cleaned up the car fast, since we can and bought our certified pre-owned XC60 in the same day. Stan got a little annoyed when we left to get lunch to think more about the price, but other than that he was good to work with. More

Happy Customer! This is the second car that my husband and I have purchased through Stan Wuagon. Stan was very professional, helpful, patient, and knowledgeable abou This is the second car that my husband and I have purchased through Stan Wuagon. Stan was very professional, helpful, patient, and knowledgeable about all the cars models and makes that we were considering. He answered all of our questions about the car, warranty, and process and kept us updated through emails and phone about cars on the lot while we were making up our decision. I would recommend Stan to anyone who may be interested in buying a new or used car. More

top shelf STAN WUAGON was knowledgeable and most helpful before, during and most importantly after the sale of my new Volvo. He answered my numerous questions STAN WUAGON was knowledgeable and most helpful before, during and most importantly after the sale of my new Volvo. He answered my numerous questions with a calm, knowledgeable secure understanding of my issues and never once distanced himself from my concerns. I would recommend Stan to anyone interested in purchasing a new or used vehicle. More