Faulkner Volvo Cars Lancaster

Knowledgeable and friendly staff. Would probably had trouble setting up profile without their help. Nice to know I can ask questions after purchase too. Would probably had trouble setting up profile without their help. Nice to know I can ask questions after purchase too. More

Personal touch. They know me and my preferences very well. Also, they are extremely polite. They know me and my preferences very well. Also, they are extremely polite. More

Excellent Customer service. Very nice and communicate to customers in a very outstanding and proffesional way. I asked last minute to have oil changed during inspection and they Very nice and communicate to customers in a very outstanding and proffesional way. I asked last minute to have oil changed during inspection and they did it for me. I greatly appreciate their outstanding service! Above and Beyond!!! More

Polite, friendly, thoughtful service. Debi worked hard to help find the best solution for what I needed! Debi worked hard to help find the best solution for what I needed! More

We got our 2022 XC90 serviced at Faulkner yesterday and had great customer service . Andre and Colt at the service desk were very helpful and courteous upon arrival and when we came back to get our car aft had great customer service . Andre and Colt at the service desk were very helpful and courteous upon arrival and when we came back to get our car after service was complete. We love this dealership! We have been dealing with them since 2011 and will continue to do business with them! Great customer service and everyone in the dealership is very helpful and personable. Kudos to Faulkner for continuing great customer service after Stadel Motors! More

Very friendly, knowledgeable and experienced staff. Willing to work with you and give you the best experience possible. Totally enjoyed the experience and love my 2025 XC 40. Willing to work with you and give you the best experience possible. Totally enjoyed the experience and love my 2025 XC 40. More

Very professional, knowledgeable, kind, outgoing,friendly ,informative and we bought the vehicle . Marissa was extremely helpful in our decision to buy the vehicle . Outstanding explanation of the Volvo XC ,informative and we bought the vehicle . Marissa was extremely helpful in our decision to buy the vehicle . Outstanding explanation of the Volvo XC 60 More

I chose for star rating do to lack of communication. Updates, even none is important. Updates, even none is important. More

They are always extremely pleasant. The service employees keep you informed along the way. Scheduling is easy on line. The service employees keep you informed along the way. Scheduling is easy on line. More

My experience at Faulkner Volvo was very professional. I was quickly approached by a sales representative, who took the time to answer my questions and explain the car’s technology. I was quickly approached by a sales representative, who took the time to answer my questions and explain the car’s technology. More