Faulkner Volkswagen
Mechanicsburg, PA
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Faulkner Volkswagen The staff was very helpful. I was there less than a minute before being approached by a salesman. The salesman made finding the right car easy and the The staff was very helpful. I was there less than a minute before being approached by a salesman. The salesman made finding the right car easy and the financial staff made it affordable. The staff made sure I had everything I needed and understood every section of the paperwork before I signed. More
Accommodating I so appreciate how helpful and accommodating everyone at Faulkner has been each time I have visited. The most recent time was exceptional in that I s I so appreciate how helpful and accommodating everyone at Faulkner has been each time I have visited. The most recent time was exceptional in that I showed up without an appointment. My car had stalled, upon getting it restarted I headed right over afraid I might not get it started again. You fit me in, went above and beyond, you even got me back on the very quickly. More
Great Sales Team Our Sales Agent was excellent - no pressure - low key and provided us with all of our options in a way that allowed us to make an informed purchase! Our Sales Agent was excellent - no pressure - low key and provided us with all of our options in a way that allowed us to make an informed purchase! More
Excellent as always Always friendly. I was on for an oil change. Shauna indicated my inspection expired. She said she would middle sure everything was taken care of. Always friendly. I was on for an oil change. Shauna indicated my inspection expired. She said she would middle sure everything was taken care of. It was. Inspected without an appointment. Thank you Shauna! More
Great Team, awesome service, terrific selection! The sales team is so responsive and accommodating with our best interests in mind. No high-pressure tactics. Very patient and inquisitive about our The sales team is so responsive and accommodating with our best interests in mind. No high-pressure tactics. Very patient and inquisitive about our needs. Financing was easy - highlights of the car very thoroughly explained. Alex and Jodie are rockstars! This is my second VW purchased at Faulkner in less than two years. I’m a loyal customer. More
General maintenence and inspection Good service and provided good feed back and explanuation of any issues. Provided all cost before work was completed. Helped take care of paperwork is Good service and provided good feed back and explanuation of any issues. Provided all cost before work was completed. Helped take care of paperwork issues. More
Superior Service! Faulkner VW provided an excellent service! I was very pleased how they handled everything. We received a great value for our old car and a great deal Faulkner VW provided an excellent service! I was very pleased how they handled everything. We received a great value for our old car and a great deal on the purchase of our new VW Atlas. Everybody was very friendly and helpful. Even though we came in late, the service stuff did not make us feel like they were in a rush to close and answered all our questions. We also got a great interest rate! This was the best experience and the easiest new car purchase transaction ever! More
Good Service and Follow up Made the appointment, was on time and the service completed. Shauna deserves a raise. I had a crack in my windshield, didn't realize my inspection was Made the appointment, was on time and the service completed. Shauna deserves a raise. I had a crack in my windshield, didn't realize my inspection was due by the end of the month. She suggested to take care of the windshield while at the dealership. I agreed, They offered a rental car for my inconvenience of not having a car. I appreciated this, but declined. Would rather Faulkner management save this expense and give it to Shauna and the others for their service and consideration given to a customer. More
Flexible, responsive service! Although we were buying our new Golf Sportwagen from out of state, everyone we worked with at Faulkner helped make our experience pleasant and easy. Although we were buying our new Golf Sportwagen from out of state, everyone we worked with at Faulkner helped make our experience pleasant and easy. More
Excellent service Parker did a good job. Very good knowledge of the GTI I bought. Jodie was great to work with. Very good price on the GTI.. I would recommend Faulkner. Parker did a good job. Very good knowledge of the GTI I bought. Jodie was great to work with. Very good price on the GTI.. I would recommend Faulkner. Ron More