Faulkner Volkswagen

Drove 75 miles to work with this dealer Despite having three VW dealerships within 15 miles of my home, I drove 75 miles to work with Faulkner . From the minute I inquired about a vehicle Despite having three VW dealerships within 15 miles of my home, I drove 75 miles to work with Faulkner . From the minute I inquired about a vehicle on their website I was greeted by Morgan who is more than accommodating . They came in very strong with the initial price of the vehicle and we had very little negotiating to get to my number . I was transition to Alex in the sales department, he listen to me and accommodated me . The finance department was able to get me a slightly better interest rate than I had received to my bank. I Purchased the 2019 VW Tiguan from this dealership and I’m overall very pleased. Faulkner to be sure! More

outstanding service All the people that I dealt with in regards to the purchase of my new Passat were very pleasant and knowledgeable. I would gladly buy another vehicle All the people that I dealt with in regards to the purchase of my new Passat were very pleasant and knowledgeable. I would gladly buy another vehicle here in the future. Further, I will recommend this dealership to others. More

Sales person very helpful and knowledgeable All. Employees we came in contact with were very helpful an d pleasant .the salesman was well informed and was very knowledgeable of the vehicles and All. Employees we came in contact with were very helpful an d pleasant .the salesman was well informed and was very knowledgeable of the vehicles and helpful with making our decision to purchase the vehicle I would recommend him as the person to contact if interested in a vehicle. More

Excellent Customer Service The dealership was more concerned with me finding the right car for my needs, than selling me something that was not a good fit. Alex spent the time n The dealership was more concerned with me finding the right car for my needs, than selling me something that was not a good fit. Alex spent the time necessary to ensure I would be happy with my Atlas. I have received several phone calls and emails from Alex to follow up with my purchase. More

Fair quick and easy George was easy to deal with and very knowledgeable about the GTI that I purchased from him. Pleasurable experience from start to finish. Thanks aga George was easy to deal with and very knowledgeable about the GTI that I purchased from him. Pleasurable experience from start to finish. Thanks again, I love the car! More

Oil change Stopped in unannounced for an oil change. Was done in a very timely manner and everyone in the service dept. We're very pleasant and helpful Stopped in unannounced for an oil change. Was done in a very timely manner and everyone in the service dept. We're very pleasant and helpful More

Great price, great car. George was very easy to work with, no pressure or games. And I got the best price around, and believe me I looked just about everywhere!! George was very easy to work with, no pressure or games. And I got the best price around, and believe me I looked just about everywhere!! More

Very nice to work with I just purchased a Certified Pre-owned 2013 Jetta. I had communicated several times via e-mail, before coming to the showroom. I had a number of conce I just purchased a Certified Pre-owned 2013 Jetta. I had communicated several times via e-mail, before coming to the showroom. I had a number of concerns answered, before I test drove my car. This made the experience much more enjoyable, so I could concentrate on the car. I was given a good deal all around and am very happy with my purchase. More

Service visit Visited Faulkners service dept to conduct a State Inspection and to rotate tires and replace windshield wipers. Service reps greeted me and promptly Visited Faulkners service dept to conduct a State Inspection and to rotate tires and replace windshield wipers. Service reps greeted me and promptly processed my car for service. Work was accomplished quickly and I was on my way in less than 1 hr 15 mins. All personnel were friendly and courteous; they made sure all my concerns were addressed.to my satisfaction. It's reassuring to know that whatever the service requirements are, they will be accomplished correctly, quickly and professionally. More

Great Customer Service Just bought a 2015 VW Jetta. Everything went very smoothly and everyone we worked with was very efficient and friendly. I will definitely be recommend Just bought a 2015 VW Jetta. Everything went very smoothly and everyone we worked with was very efficient and friendly. I will definitely be recommending my friends and family. More