Faulkner Volkswagen

Excellent Customer Service The dealership was more concerned with me finding the right car for my needs, than selling me something that was not a good fit. Alex spent the time n The dealership was more concerned with me finding the right car for my needs, than selling me something that was not a good fit. Alex spent the time necessary to ensure I would be happy with my Atlas. I have received several phone calls and emails from Alex to follow up with my purchase. More

Fair quick and easy George was easy to deal with and very knowledgeable about the GTI that I purchased from him. Pleasurable experience from start to finish. Thanks aga George was easy to deal with and very knowledgeable about the GTI that I purchased from him. Pleasurable experience from start to finish. Thanks again, I love the car! More

Oil change Stopped in unannounced for an oil change. Was done in a very timely manner and everyone in the service dept. We're very pleasant and helpful Stopped in unannounced for an oil change. Was done in a very timely manner and everyone in the service dept. We're very pleasant and helpful More

Very nice to work with I just purchased a Certified Pre-owned 2013 Jetta. I had communicated several times via e-mail, before coming to the showroom. I had a number of conce I just purchased a Certified Pre-owned 2013 Jetta. I had communicated several times via e-mail, before coming to the showroom. I had a number of concerns answered, before I test drove my car. This made the experience much more enjoyable, so I could concentrate on the car. I was given a good deal all around and am very happy with my purchase. More

Great price, great car. George was very easy to work with, no pressure or games. And I got the best price around, and believe me I looked just about everywhere!! George was very easy to work with, no pressure or games. And I got the best price around, and believe me I looked just about everywhere!! More

Service visit Visited Faulkners service dept to conduct a State Inspection and to rotate tires and replace windshield wipers. Service reps greeted me and promptly Visited Faulkners service dept to conduct a State Inspection and to rotate tires and replace windshield wipers. Service reps greeted me and promptly processed my car for service. Work was accomplished quickly and I was on my way in less than 1 hr 15 mins. All personnel were friendly and courteous; they made sure all my concerns were addressed.to my satisfaction. It's reassuring to know that whatever the service requirements are, they will be accomplished correctly, quickly and professionally. More

Great Customer Service Just bought a 2015 VW Jetta. Everything went very smoothly and everyone we worked with was very efficient and friendly. I will definitely be recommend Just bought a 2015 VW Jetta. Everything went very smoothly and everyone we worked with was very efficient and friendly. I will definitely be recommending my friends and family. More

Rob Beers is the bomb.com. Bought a leftover 2017 GLI at a great price. Rob worked with me to get the deal done. This is the second vehicle I've purchased from him, and he's e Bought a leftover 2017 GLI at a great price. Rob worked with me to get the deal done. This is the second vehicle I've purchased from him, and he's excellent to deal with. More

State Inspection Excellent Customer Service, kept me informed of the progress of my appointment, and got me in and out in a timely manner. I also love the fact I get Excellent Customer Service, kept me informed of the progress of my appointment, and got me in and out in a timely manner. I also love the fact I get my car washed everytime I have a service appointment. More

Airbag recall Easy to schedule the repair and was in and out within an hour. They noticed that the car needs new tires. I did not feel pressured to take care of t Easy to schedule the repair and was in and out within an hour. They noticed that the car needs new tires. I did not feel pressured to take care of that right away. Excellent service. Would be happy to go back in the future. More